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Strategy & Management Structures - Domino's

   

Added on  2020-06-04

13 Pages3863 Words55 Views
Strategy & ManagementStructures

TABLE OF CONTENTSINTRODUCTION:..........................................................................................................................1Nature of business..................................................................................................................1Governance structure, processes and policies .......................................................................2Corporate officers and their roles...........................................................................................3Whether governance structure and policies reflect regulatory requirements.........................4How organisation addresses and mitigates risk......................................................................5Impact of internal and external factors...................................................................................6CONCLUSION:...............................................................................................................................7REFERENCES:...............................................................................................................................9

INTRODUCTION:The structures of a business depends upon its size and nature. It shows that how businessactivities will be performed and which department will be responsible for what task. There areseveral government policies that has to be followed by business in order to maintain theirstandards (Gamble, and Thompson, 2014). Also, business are responsible for providing highquality goods and services to customers. Managers and employees are bound to follow polices asit reflects their accountability to top management. For this a specific information structure isdeveloped so that communication flows in smooth way. Besides this, manager use informationmanagement system to coordinate with each others. This report will show how business in retailsector develops strategy and what structure they use. Moreover, how organisation address andmitigates risks (Grant, 2016).For undertaking this assignment company taken in domino's. It is having its operations inAustralia. There are various corporate officers working in it. They all are having different rolesand responsibilities. There are many roles and responsibilities that have to be followed bycorporate governance. They are the main base of organisation. Nature of businessRetail sector business nature depend upon its products and services. They mostly operateat large level. In retail sector there are variety of products that is available to customers. Thesebusiness have to maintain their products quality in order to increase customer satisfaction (Head,and Alford, 2015). Moreover, these business profits and sales depends upon target market andadvertising strategy. Besides this, the y have to continuously develop new products in order tofulfil customer needs. In this customer taste and preference changes very frequently. It is becauseof arrival of new products in the market. Moreover, a customer is always attracted to newproducts. The pricing of product is done on the basis of customer expectation and theiraffordability. Apart from this, retail sector profitability depends upon how they attract customersand what products they offer (Bedford, Malmi, and Sandelin, 2016).There are various departments in retail business. It consists of finance, marketing, Humanresource, etc. therefore, roles and responsibilities are defined accordingly. They have to performit effectively as mistake in one will lead to failure of entire strategy. The retail business highlyfocuses on developing new products and improving customer satisfaction. This helps them to1

retain them and attract more customers. Thus, their nature is dependent on how customers aretreated and what services are provided. Strategies and policies in this sector changes from time totime. Technology plays an important part in growing business (Lawton, 2017). It helps inproviding products to customers 24 /7 anywhere. Domino's has established its own applicationand website. Governance structure, processes and policies Domino's is MNC that has its operations in all over the world. Therefore, they have tofollow different laws and legislation of different countries. It is because of their external factors.These factors affects its processes, policies, etc. Also, they have to ensure that products providedto them are healthy enough. In this government plays a crucial role in developing processes andpolicies (Rosemann, and vom Brocke, 2015) They create certain policies that have to befollowed by Domino's. The policies are formulated by them are implemented at various levels.Managers are responsible for implementing policies and monitoring that activities are performedaccording to that. It shows that how tasks are allocated to people and who is responsible towhom. The structure of domino's is developed at global level but is braked down according tocountry. The structure is as follows. At the top there is Chief Executive Officer, below him thereare various departmental heads. These heads contain managers that controls the overallfunctioning of that particular department. Under them there are superiors who guide employees.The role of CEO is to define mission and vision of domino's to managers (Baker, 2014). Theyinteract with them to provide information about any changes in policies. Manager role is toassign task to supervisors and monitor their performance. Besides this, they develop strategiesand plans to achieve goals and objectives. Also, manager monitors employee performance toidentify whether any changes are needed in policies or not. The process system flows form topto bottom. It means that strategies are developed by manager and then it is implemented bysupervisor. CEO monitors the report and then takes decision. Then it is implemented in overallbusiness operations. However, policies exists describes that change have to implemented step bystep (Goffin, and Mitchell, 2016). The new IT equipments must be installed according to needsof Domino's. Also, systems installed should be having strong security measures so that data can2

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