Adept Owl Electronic Communication Policy PDF

Adept Owl
Games Company
Company
Information

Table of Contents
Adept Owl Games Company Company Information
Adept Owl Business Plan (excerpt)........................................................1
Mission..............................................................................................1
Vision.................................................................................................1
Values................................................................................................1
Strategic directions...........................................................................1
Adept Owl Organisational Chart............................................................2
Adept Owl Games Company Policies and Procedures
Adept Owl Office Equipment Use Policy and Procedures......................4
Policy.................................................................................................4
Procedures........................................................................................4
Photocopier and printers.............................................................4
Binder and laminator...................................................................4
Shredder......................................................................................5
Telephones...................................................................................5
Fax machine.................................................................................5
Adept Owl Stationery and Consumables Policy and Procedures...........7
Policy.................................................................................................7
Procedures........................................................................................7
Purchase......................................................................................7
Replacement of consumables.......................................................7
Maintenance/servicing.................................................................7
Adept Owl Computer Use Policy and Procedures..................................8
Policy.................................................................................................8
Procedures........................................................................................8
Hardware.....................................................................................8
Software programs......................................................................9
Virus protection.........................................................................10
File management.......................................................................10
Adept Owl Electronic Communication Policy and Procedures.............11
Policy...............................................................................................11
Procedures......................................................................................11

Allocation and access.................................................................11
Authorised use...........................................................................11
Inappropriate use.......................................................................12
Communicating information......................................................14
Adept Owl Privacy Policy.....................................................................15
What is personal information?...................................................15
How does Adept Owl collect and use personal information?.....15
What happens if you don’t provide personal information?........15
To whom do we disclose personal information?........................15
How do we protect personal information?.................................15
What about information you provide in job applications?.........16
Is the personal information we hold accurate?..........................16
How can you access or correct the personal information we hold
about you?..................................................................................16
Adept Owl’s website privacy policy...........................................16
Use of cookies............................................................................17
Disposal of personal information...............................................17
Adept Owl Games Company Style Guide
Purpose of This Style Guide.................................................................20
General Style Requirements................................................................20
Page Layout.....................................................................................20
Fonts...............................................................................................20
Heading One........................................................................................20
Heading Two...................................................................................20
Heading three............................................................................20
Logo................................................................................................21
Language Requirements......................................................................22
Tables...................................................................................................23
Specific Document Requirements........................................................24
Letters.............................................................................................24
Spreadsheet templates....................................................................26
Memoranda.....................................................................................26
Emails..............................................................................................27
Meeting Agendas............................................................................28

Meeting Minutes.............................................................................30

Adept Owl Business Plan (excerpt)
From Adept Owl business plan FY 2012–2013
Mission
●Adept Owl aims to produce high-quality, entertaining board, card
and puzzle games for the enjoyment of all ages.
Vision
●To establish, within five years, the reputation of Adept Owl as one of
the finest, most innovative and entertaining board game developers
in Australia.
Values
●customer focus
●actively encourage excellence, innovation and continuous
improvement
●work collaboratively and consultatively with integrity,
professionalism and teamwork
●recognise the diversity and expertise of Adept Owl employees
●sustainable manufacturing practices.
Strategic directions
The strategic context in which Adept Owl will achieve its mission and
vision is through:
●engaging with customers
●developing and improving products and production
●supporting innovative thinking, management and leadership skills
●creating a high-performing organisation
●ensuring sustainable materials and processes are used in
manufacture and distribution.
© 2015 Innovation and Business Industry Skills Council Ltd Page 1 of 30

Adept Owl Organisational Chart
Page 2 of 30 © 2015 Innovation and Business Industry Skills Council LtdCEO
Tim Davies
CEO
Tim DaviesGeneral
Manager of
Operations
Ruth Crabbe
General
Manager of
Operations
Ruth CrabbeOffice
Administrator
Tesfaye
Tessema
Office
Administrator
Tesfaye
TessemaIT Officer
Aban Rezek
IT Officer
Aban RezekAdministration
team
Administration
teamPersonal
Assistant to
GM of Ops
Shannon Grant
Personal
Assistant to
GM of Ops
Shannon GrantProduct
Development
Manager
Gareth Singh
Product
Development
Manager
Gareth SinghProduct
Development
Officer
Sarah Callis
Product
Development
Officer
Sarah CallisProduct
Development
Officer
Lee Zigomaris
Product
Development
Officer
Lee ZigomarisDistribution
Manager
Jack Macquarie
Distribution
Manager
Jack MacquarieDistribution
team
Distribution
teamManufacturing
Manager
Peter McKenzie
Manufacturing
Manager
Peter McKenzieManufacturing
team
Manufacturing
teamSales
Manager
Jonathan
Redmond
Sales
Manager
Jonathan
RedmondSales
team
Sales
teamFinance
Manager
Frank Goudie
Finance
Manager
Frank GoudieHuman
Resources
Manager
Bae Ahn-Bartle
Human
Resources
Manager
Bae Ahn-BartlePersonal
Assistant to
CEO
Jayne Dashiell
Personal
Assistant to
CEO
Jayne Dashiell

Adept Owl
Games Company
Policies and
Procedures
© 2015 Innovation and Business Industry Skills Council Ltd Page 3 of 30

Adept Owl Office Equipment Use
Policy and Procedures
Policy
Adept Owl provides staff with access to high quality office equipment in
order to complete work tasks to a professional standard.
Adept Owl is committed to maintaining the confidentiality of its customers
and employees. All documents relating to staff, suppliers and retailers will
be shredded before removing to secure bins.
Procedures
All staff will to use the following procedures in the use of office
equipment.
Photocopier and printers
All staff must:
●attend a training session in the correct use and basic maintenance of
the photocopier
●operate the photocopier in accordance with the manufacturer’s
guidelines
●comply with copyright legislation
●check that the machine is working properly and clear any paper jams
●check that there is adequate toner and paper available and inform
the Office Administrator if stocks are low
●report any faults to your manager or the Office Administrator if you
cannot easily resolve them yourself
●note that high-volume printing (500+ copies) should not be printed
on Adept Owl printers but should be completed using Adept Owl’s
preferred printing supplier, Pixel Precision
●implement the company’s policy on consumables conservation
wherever possible.
Binder and laminator
All staff must:
●attend a training session in the correct use of the binding and
laminating machine
●use the binding and laminating machines only for the formal
presentation of Adept Owl documents or as directed by your
manager
Page 4 of 30 © 2015 Innovation and Business Industry Skills Council Ltd