Challenges and Importance of Knowledge Management in Organizations

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Knowledge Management
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Introduction
Knowledge management refers to the procedure of collecting data, controlling, and
sharing the knowledge of employee’s capital in the whole organization. KM brings about
productive and logical business procedures and eliminates redundant processes. Knowledge
management leads to a collaborative and integrated method to the development, capture,
company’s access and utilization of Enterprise’ knowledge assets. Many organizations have
incorporated the knowledge to capture their knowledge assets and distribution if uniformly
across the organization. The systematic method of finding, choosing, organizing, distilling, and
presenting information enhances the employees’ understanding in a particular area of knowledge.
However, for organizations to manage knowledge effectively, they should specify activities that
will help the organization focus on acquiring, storing, and using the acquired knowledge for
dynamic learning, problem-solving, and decisions making. This report will discuss the aim of the
report, the content of the article, the problems discussed by the author, conclusion soft the article,
and how it is relevant to class materials.
Intention and content of the article
The intention of this article is to educate organizations and employees about challenges
associated KM and to corporates the importance of knowledge management. Moreover, the
report intends to provide what constitutes knowledge management (Kiniti and Standing, 2013,
pp.189). Therefore, according to the report, knowledge management outcomes are the most
significant strategic technologies for large organizations. A research was carried to ascertain this
using the survey method. The research targeted European executives. The result revealed that
67% of organization cited knowledge management solutions as significant to achieving their
strategic goals over the coming three years (Durst and Runar, 2012, pp.890). Therefore, to serve

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consumers in an appropriate manner, organizations must reduce their cycle times, reduce product
development time, and manage with minimum fixed assets such as inventory facilities and
people. Moreover, the organization must enhance the customer service, innovate and deliver
high-quality services and products, empower employees, develop flexibility and adoption,
develop knowledge, capture information, share and learn. This will only be possible if the
organization aims at creation, availability, upgrading, quality, and utilization of knowledge by all
team and employees in the marketplace and at work.
The article also highlighted the various components of knowledge management.
According to case studies on knowledge management, knowledge management comprises of
three broad classes. This includes technology, people, and processes. All the three classes are
important for organizations in implementing knowledge management but the majority of
companies have put in place processes and technology since they have it relatively easier
implementing KM using the two approaches (Andreeva and Kianto, 2012, pp.617). One of the
major challenges in managing knowledge is to ensure people or employees are engaged in
knowledge collaboration, sharing, and recycling to attain business outcomes. Several business
associations require changing the organizational culture and traditional mindset from storing
knowledge to a culture of knowledge sharing and developing an environment of trust. This may
be attained through combining reward recognition, re-arrangement of performance evaluation
systems, and other measurements systems (Oluikpe, 2012, pp.862). For knowledge management
to succeed, people should be provided with credit, visibility, and recognition as professionals in
their field of specialization.
The second component which is process includes the methods for knowledge
contribution and managing content such as maintain quality, accepting quality or archiving.