2ACCOUNTING SEMINAR Table of Contents Assignment II – Human Interference Theory and its Application in UAE’s Universities to Attract Students: A Literature Review.......................................................................................3 Introduction............................................................................................................................3 Literature Review...................................................................................................................3 Conclusion..............................................................................................................................5 References..................................................................................................................................7
3ACCOUNTING SEMINAR Assignment II – Human Interference Theory and its Application in UAE’s Universities to Attract Students: A Literature Review Introduction Human interference theory suggests that the application of the human memory is always interfered either by the previously acquired information that creates hindrance in comprehension or recalling of the newly acquired information or by the dominance of the current information that has been collected which evidently results in unlearning of the previously acquired similar information. The clash between the newly acquired experience and the effects of transfer on the past learned behavior result in a negative influence over the comprehension of the newly acquired experience. Accessing the repository of memories and then applying an old memory are prone to impairing the both the memory performance and the speed of learning. Therefore it can be clearly understood that the human interference theory has a major implication over the decision making process of an individual. This study aims to discuss how managers utilize vivid and pallid information for the purpose of arriving at a decision. Literature Review The sensitivity of the managers to vivid information is said to be more than statistical information. Now, to explain vivid information, it is that information that will attract and keep a hold on the attention of the receiver of the information and influence the imagination too such an extent that the proposed idea or information seems interesting. For an instance the managers do not give much attention to the change in behavior of the employees after the implementation of any kind of change in the organization. In simpler terms vividness of information relates to information regarding wonderful performance by the organization while statistical or pallid information relate to information that is not emotionally inspiring and has no influence on effect on the manager or mundane figured information (Finucane, 2013). In most of the companies, the managers do not give much attention to the statistical information that is information related to the company’s projected revenues. Moreover, the managers in order to deal with the pallid information need to be financially and technically skilled enough and also need to possess excellent communication skills in order to make decisions and convey them based on such quantitative reports. Thus, this evidently states that
4ACCOUNTING SEMINAR decision making on the basis of pallid data or information is a difficult process (Moore & Konrath, 2015). Though the idea of managers driven by vivid information sounds pleasing to the ears but the application of only vivid information in the decision making process of a managers may be insensitive when dealing with the financial proceedings of business. This is because vivid information most probably pertain to a singularity, that is, a single emotionally inspiring situation like excellent performance by the employees of an organization or an unprecedented rise in the revenue income of an organization for the first quarter of a financial year cannot be the foundation of judgment by a manager. This is because a singular instance of an emotionally inspiring or interesting situation cannot be the foundation of a decision making process that applies to the entire organization for the entire financial year (Uky.edu, 2017). An experiment conducted by Frey and Eagly (1993) set out certain surprising results. The participants of the experiment had been presented with pallid and vivid audio messages. They had also been given a choice of either listening to whichever message they wished to that is free attention condition or they had to pay attention to the audio message they would listen to that is direct attention condition. Overturning the expected results the researchers found that the vivid audio message appealed less to the listener participants than the pallid message under free attention conditions. The second experiment was conducted with similar agreements but the condition was changed to direct attention condition. However, to much surprise of the researchers the similar results were obtained. This effectively resulted in the belief that vivid information may influence the vivid imagery of the receiver and emotionally interest him but too much vividness of the information results in shifting of the attention of the receiver to unwanted parts of the message rather than focusing on the essentialities of the information (Jimsjournal.org, 2017). Therefore, it is evident from the above discussions that vividness may attract the attention of the receiver and influence the motivation to process the message by the managers. Even the managers may find it easy to draw mental images with the help of the vividly presented information that is easy to retain and communicate such information but without pallid information the decision making process is incomplete (Yu, Si & Cho, 2015). Thus, the need to develop a dual process approach arises in order to help the managers in effective decision making process. a dual process approach involves drawing information
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5ACCOUNTING SEMINAR from the previous experiences and adopt a procedure of elaborating the arguments relevant to the particular issue in the communicated message, which is referred to as central route or systematic processing. A manager may lack the needed motivation or skill to involve himself in the processing of a particular message and therefore may resort to drawing simple inferences from the message. Therefore, a message that is vivid in nature will boost both the understanding or processing of the message by the manager and the required motivation for the completion of the task. In addition to this the pallid data that the message consists will hold the attention of the manager to the area of primary focus and help him in taking effective decisions. Under certain circumstances, the utilization of the availability heuristic might lead to perfectly appropriate conclusions. However, under those circumstances where there is a bias in what information is available, faulty inferences follow. This means information transmitted only on the basis of vividness may result in faulty decision making by the managers (Han, 2013). The relationship between the human interference theory and the sensitivity of the managers to vivid or pallid information is that vivid information might result in retroactive interference of the receiver’s memory. This means that vividness of the information may effectively boost the motivation of the receiver of the information. This may effectively increase the zeal of the receiver to process the communicated message but the message has to pose a perfect balance between the vividness of the information communicated by the message and the statistical data that is enough to restrict the dominance of the newly collected memory by the receiver (Jimsjournal.org,2017). Retroactive interference refers to the process of unlearning a previously learned material due to the effect of freshly collected data. Therefore, too much vividness of the information may affect the attention of the receiver in such a way that his focus is shifted from the crucial information of the message to the unwanted vivid information that has just been included in order to capture the attention of the receiver or the manager (Han, 2013). One should also note that pallid information has a link with proactive interference. This is because pallid information is just mundane numbers and reports that forecast or state thesituationin which businessis operating. Therefore, previously receivedstatistical information may interfere when the receiver is learning the newly acquired statistical information resulting in loss or forgetting of valuable information. Therefore, sensitivity of the managers to pallid or vivid information is directly linked with human interference theory
6ACCOUNTING SEMINAR and striking a balance between the vividness and the pallid nature of the communicated message may reduce the effects of memory interference of the receiver (Uky.edu, 2017). Conclusion Thus, it can be clearly understood from the above discussion that the human interference theory plays a crucial role in processing of information along with the decision making of the managers of an organization. The human interference theory provides an overview into the problems that a manager faces in scrutinizing the information and then taking effective decision on its basis. Therefore, proper importance should be given to nature of information that is being processed along with the development of relevant methods in order to mitigate the percentage of interference of the receiver’s memory.
7ACCOUNTING SEMINAR References Cite a Website - Cite This For Me. (2017).Jimsjournal.org. Retrieved 22 November2017,fromhttp://www.jimsjournal.org/16%20Mohamed %20S.%20M.pdf CiteaWebsite-CiteThisForMe.(2017).Uky.edu.Retrieved22 November2017,from http://www.uky.edu/~ngrant/CJT780/readings/Day%207/SmithShaffe r2000.pdf Finucane, M. L. (2013). The role of feelings in perceived risk. InEssentials of risk theory (pp. 57-74). Springer Netherlands. Han, J. (2013). A literature synthesis of experimental studies on management earnings guidance.Journal of Accounting Literature,31(1), 49-70. Han, J. (2013). A literature synthesis of experimental studies on management.Advances in Accounting,27, 17-25. Moore, D. J., & Konrath, S. (2015). “I can almost taste it:” Why people with strong positive emotions experience higher levels of food craving, salivation and eating intentions. Journal of Consumer Psychology,25(1), 42-59. Yu, H., Si, J., & Cho, J. (2015). Effects of emotional exemplars in responsibility attribution- framed news reports on perception and evaluations of social issues.Asian Journal of Communication,25(5), 525-545.