UKCBC Business Plan & Investment Analysis

This assignment analyzes the performance of UKCBC based on student satisfaction surveys. It employs descriptive statistics, dispersion measures, and MS Project to evaluate a new project's feasibility and duration. Finally, it applies Net Present Value (NPV) and Internal Rate of Return (IRR) techniques to assess the financial viability of an investment proposal for UKCBC.

Business Decision
Making
Contents
1

INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
1.1 Plan for collecting data from students across all campuses...................................................4
1.2 Survey methodology and sampling framework.....................................................................5
1.3 Questionnaire.........................................................................................................................6
Task 2...............................................................................................................................................7
2.1 Information for decision making...........................................................................................7
2.2 Interpretation of the values of the mean, median and mode..................................................8
2.3 Measures of dispersion..........................................................................................................9
2.4 Calculation of percentile and correlation...............................................................................9
TASK 3..........................................................................................................................................11
3.1 Conclusions On Survey.......................................................................................................11
3.2 Students Responses..............................................................................................................12
3.3 Findings...............................................................................................................................12
3.4 Formal Report......................................................................................................................12
TASK 4..........................................................................................................................................14
(A). Using information processing tool and its usefulness for UKCBC...................................14
(B). Preparing a project plan in MS project management to determine the critical path..........14
(C). Using financial tools for decision-making to advice UKCBC about the best investment
plan.............................................................................................................................................16
(1). Calculation of net present value..........................................................................................17
(2) Calculation of internal rate of return....................................................................................17
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19
2

INTRODUCTION
Decision making in business organization is crucial for proper management of operations
and carrying on entity efficiently. In this regard, different tools and techniques included such as
analyzing actual performance of firm further preparing strategies on the for effectiveness of
organization and getting solutions to reduce occurs at workplace. The current study is based on
significance of decision making process in reference of UK college of Business and Computing
(UKCBC) which is going to be inspectected by Quality Assurance Agency (QAA) in few
months. Therefore, analyzing students' satisfaction and experiences with college entity's
performance.
In this regard, different research methods and proper survey for collecting data is to be
described. However, graphical presentation for determining respondents' views are to be
expressed in systematic manner through this assignment. Along with this, investment appraisal
tools for selecting best project for effectiveness of college is to introduced. Thus, students are
able to understand significance of business decision making process regarding college's
efficiency through studying this report.
TASK 1
1.1Differennt way through which data was collected.
UKCBC is going to be reviewed by QAA in next coming months therefore, planning is
created for analyzing students' views on performance of college. In accordance to this, data are
collected through different methods at primary and secondary level. However, from all campuses
of college, students will be selected for sharing their opinions by conducting survey and
gathering information in systematic manner. Survey method was used throughout the process to
collect data, The researcher prepared questionnaire related to program (Lewis, 2015). Therefore,
proper information related to students' views can be collected that presents college entity's
performance. In addition to this, it is required for analyst to prepare questionnaire as well
collecting students' opinions efficiently.
For primary data collection, A survey was conduct to achieve the information researcher
used door to door, face to face and may way through which he can accomplish his work. . The
collected ddata give the report on the present condition of entity.. It has no link with past
3

operations and future intentions. On the other side, collection of secondary data was based on
the analyses of performance tools, that presents financial and non-economic position of entity
including this recognizing government publications as well other components that shows
performance of UKCBC. Thus, researcher can accomplish research project by using these factors
through primary and secondary data collection. It will be effective to analyze performance of
organization therefore further decision making can be proceed for improving quality services of
company at high level (Simon, 2015).
1.2 Survey methodology and sampling framework
Survey is comes under primary data collection that presents current performance of
UKCBC. In this process, researcher can apply several kinds of techniques for conducting
survey such as simple, sample random, cluster survey method and so on. Herein, a survey
will be conducted in which students will be judged in order to make the necessary
judgments relate to research. By doing the survey in relation with the aim of the research
it will make the research report strong and further the findings will be achieved with ease.
There are many type of sampling method available, the most common sampling methods
are given below. Simple random sampling- This method is majorly used in govt. projects. Particularly in
this type of research higher authorities conduct the survey time to time in order to gain
the population level in the area. Here sample are taken on random basis(Babajana and
Phillips, 2016). It randomly chooses an unit for sample from the population of the
specific geographic area. Stratified random sampling- Its considered as the most affecting way in gathering
information from population. In this type of sampling a scholar sets some parameters and
over which he takes the samples of the purpose of study of research. This will be the best
method of study for the aim of the research as because this type of sampling will make
the researcher to collect appropriate data for the research. Thus it is important for the
researcher to make the judgments as per this sort of sampling. This method of sampling is
considered most appropriate for firms as it help understand consumer behavior in
systematic way based on different parameter.
4

 Cluster sampling- Cluster type is similar to the stratified random sampling. In cluster
sampling one big geographical area is selected and divided into different small areas from
which the samples are selected on the basis of the purpose of the research(Babajana and
Phillips, 2016). This type of sampling is appropriate where the data collection is to be
done on the different demographic areas and locality.
 Convenience sampling – Convenience sampling is the most common and simple way of
doing and gathering the samples, as it includes gathering the sample with the view point of
the researcher and on the basis of his/her experiences researcher will collect the samples. As
this method is has its own implications for the purpose of understanding the behaviour of
students this method will not be useful(Babajana and Phillips, 2016).
In this regard, sampling framework is for selecting respondents in different ways and
gathering information through analyzing different views and opinions of students.
1.3 Questionnaire
Geographical area
Name.......
Age......
Gender......
1. How frequent do you visit UKCBC’s ?
 1-2 times
 3-4 times
 5-6 times
 More than 6 times
2. What is the level satisfaction at UKCBC’s ?
 Satisfied
 Highly satisfied
 Dissatisfied
 Highly dissatisfied
3. Which of the below given factors drives you more towards going to UKCBC’s ?
 Price
 Quality
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 Waiting time
 Other
4. Do Professors of UKCBC’s gives response to queries of Students?
 Yes
 No
5. Please rate the teaching at UKCBC’s ?
 Average
 Good
 Excellent
8. Your recommendation regarding improvements that needs to be made in Teaching of
UKCBC’s
….........
TASK 2
2.1 Data for decision making
 Mean- It is that probability and statistics in which the mean can be define a measure of
central tendency either random number of probability distribution. In other words it can
be define as there is a sum of total number that are divided by number of years. It is that
in which there is a sum of whole values which are obtained from the total population
which are divided by the number of value. The arithmetic mean can be define as that it is
set of numbers such as X1+X2+X2...... that can be denoted by -X. It is a finite number of
population which means it is mean of arithmetic that are divided by the number of total
number of population. It is one of the most significant statistical tool that are used by the
Company that reflecting the average values of particular variable. Thus, this variable
performance in which there is a value determine by the company. It is that in which there
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is a sum of whole values which are obtained from the total population which are divided
by the number of value.
 Median- It is also one of the most important tool of statistical which can be define as a
descriptive tool under which the overall data are divided into two categories. Thus,
adopting this method in which it analysis these two categorized parts of performance of
variable in which it can be defined in same. Further, there is different data sets have a
different trend. Thus, it is necessary to identify these different trends of variable
performance which shows that it is good or bad. Thereafter, if the variables show profits
after that these values after and before median value which can be identifying the gap
among that are needed to measured. Thus, it aid in to discover whether the performance
was good or bad for the set data
 Mode- It is statistical tool that explain the descriptive analysis that show the value that
are again repeated on the data set. Thus, if the data is reiterating in the set of data which
can be stated as there is particular data trend that are mainly occurs several times in the
data set. In regard to this the prediction are mainly based upon the future time period that
are mainly made up by the organization. Therefore, it can be stated that is one of the
important statistical tool that are used by the most of the firm business.
2.2 Interpretation of the values of the mean, median and mode
Mean: It is that case in which the mean value is 23,600 that can be define as that it is the greater
than variable of current value. In regard to this, it can be define as that the Company give the
highest performance in the firm. Thus, it shows that the current profit is more or greater than the
average profits. Therefore, it reflecting there is growth in the future time period and shows the
better performance.
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Median: It is observed from the above table and figures that in which the median is 25,000 that
can be define as a value that can be divide data that into various equal parts. Thus, it shows that
there is observing that there is sale declining the growth rate of a Company. Thus, it is the matter
of concern for the organization. Therefore, the median value from 44.4% to 28% that are decline
of sale which shows that there is reduction in the growth rate. Thus, it can be said that the
company sales increasing the that shows that there is a growth rate is reduced.
Mode: Mode value can be stated as that the value of mode is zero which can be define as there is
repetition of data in the data set. Thus, the data trend is occur said that there same trend that the
trend is a consistency. The sales of an firm is reduced.
2.3 Measures of dispersion
INTERPRETATION:
Standard deviation is the tool such as mode, median and mean that reflecting the extent
that shows there is deviation in the value that are from mean value. The value of standard
deviation from the mean value it can be said that the value of standard deviation is 10015 that are
moderate which shows the company sales are moderated that are derived from the mean value.
Thus, sales of a company are at satisfactory rate which are from the mean value the company that
shows that there improvement in sales growth rate which are based upon year basis through
better percentage.
2.4 Calculation of percentile and correlation
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Interpretation
The correlation that indicate that there is relationship among the two variables. Thus, the
is a direct relationship among the variables which reflecting through the correlation of value.
Thus, there is value which limit +1 and -1,0. Thus, there value of correlation that is – the cab be
define as that there variable are negatively correlation among each other. Therefore, the value of
variable increasing is that the same variable is decrease. It has been analyzed that above table in
which the correlation is 0.99 that define as that profits on this sale is increase.
Interpretation
Percentile as well as quartile are the statistical tool in which the data that categories the
data set there is a multiple parts. Thus, it has been analyzed that the quartile value that is
included which show the company sales are increase consistency. The gap among the percentile
that are reduce among the among Q2 and Q3. Thus, it can be said there sales growth the
restaurant of UKCBC’s minimized.
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TASK 3
3.1 Conclusions On Survey
Findings as collected data regarding satisfaction level of selected respondents of UKCBC
towards its services can be presented graphically with thematic analysis as follows:
Theme 1: Satisfaction level of students with services of UKCBC
Effective 10
Satisfied 20
Highly satisfied 10
Ineffective 5
Dissatisfied 5
Total number of respondents 60
Interpretation: At first, researcher asks about satisfaction level of selected respondents
with services provided by UKCBC. It is interpreted that 20 out of 60 respondents are satisfied
with its overall facilities including teaching, environment, gaming and additional activities
10
Effective
Satisfied
Highly satisfied
Ineffective
Dissatisfied
0
2
4
6
8
10
12
14
16
18
20
Column C

organized for students' development. However, remaining 20 out of 40 are highly satisfied and
express that organization provides effective services to students equally. On behalf of this
interpretation, it can be forecast that this satisfaction level of students can be maintained and
sustained for longer time period efficiently. Therefore, organization should work upon it for
enhancing its efficiency at maximum level.
Theme 2: Ranking on teaching facilities of the college entity
8 to 10 20
5 to 7 10
3 to 4 13
Below 3 7
Total number of respondents 60
Interpretation: In this survey, researcher asks respondents to rank on teaching facilities
of UKCBC out of 10. However, it is recognized that most of the respondents give rank on this
11
8 to 10
5 to 7
3 to 4
Below 3
0 5 10 15 20 25
Column C

service is between 8 to 10 which is good and indicates implementation in further years. Including
this, 10 out of 60 respondents rank between 5 to 7 on teaching facilities of the college entity.
Therefore, positive and effective results are obtained regarding teaching facilities that can be
maintained and improved at maximum level for longer time period.
Theme 3: Gaming and entertainment activities for students' development
Positive and developing 25
In accordance to students' development 25
Negative 10
Total number of respondents 60
Interpretation: In this interpretation through bar graph, different colours represent
different results. For instance; blue for positive and developing environment of the entity while
orange and yellow are for in accordance to students' development and negative respectively.
However, 50 out of 60 respondents express that there is positive and friendly environment at
12
25
25
10
Positive and developing
In accordance to students'
development
Negative

UKCBC which is appropriate for students' development physically as well mentally. Hence, by
fulfilling all requirements of students, this atmosphere can be more effective and developed for
their personality developments.
Theme 4: Management and administration of UKCBC
Yes 50
No 10
Total number of respondents 60
Interpretation: Through this questioning, students' opinion management and
administration of UKCBC is gained. However, positive response on this fact is collected that
affects further operations and effectiveness of college entity. In this regard, 50 out of 60
respondents express that management and administration of organisation is good however there
are fewer obstacles occurred in its services in all ways. Therefore, this satisfaction level of
students with college's facility should be maintained and sustained efficiently for longer time
period efficiently.
13
Yes No
0
5
10
15
20
25
30
35
40
45
50
Column C

Theme 5: Required service to be improved
Teaching service 10
Gaming and entertainment 15
Development programs 15
Other facilities 20
Total number of respondents 60
Interpretation: It is critical evaluation on services provided by UKCBC to students in
which data regarding facilities required to be improved are analyzed. According to this
interpretation, it is evaluated that college entity should consider and work upon its additional
activities as development programs, gaming and personality development for its students'
growth. In this regard, 20 out of 60 agreed with that organization should implement its other
facilities for overall development of its students at maximum level.
14
Teaching service
Gaming and entertainment
Development programs
Other facilities
0 5 10 15 20 25
Column C

3.2 Students Responses
Sales & Profit
Trend line is that tool where the data is analyzed to make the predictions for the future of
entity. As it is clear from above statistic that the sales of UKCBC's is increasing and trend line
is moving upward but in the 4th year the sales have been seen as bit slowing down and moving
further the fast and rapid increase in sales have been witnessed which suggest that
people(Dellavigna and Pollet, 2013). Trend line has been used by many type of organizations as
they are making the predictions for the future purpose. Managers have to take due care in
implementation of this tools this will facilitate the info regarding which future has to be decided,
thus it needs to correct.
3.3 Findings
Covered in PowerPoint Presentation
3.4 Formal Report
Student Representative Committee
UKCBC
The current report is prepared to analyze the satisfaction level of the students with the facilities
provided by the college which includes the teaching patterns, environment of the university and
other programs for the development of the students. To collect the information the survey was
15

conducted in the college campus, 60 respondents or the students were randomly chosen to
answer the questionnaire. The researcher or investigators asked the questions from the students
regarding the facilities provided by the college to shows actual position of organization. The
survey will help the researcher to get the innovative ideas by the answers given by the students
for the better facilitates by the college. The survey results shows almost positive responses of
the students which shows that the students were satisfied with the performance of the college.
To maintain the positive outcomes and the attraction towards the facilities the university needs
to work on the critical areas such as improvement in the gaming and entertainment services by
the organization. Thus, on behalf of this, it can be foretasted that the students' satisfaction level
with services provided by college organization can be maintained and sustained in future time.
Similarly, by improving gaming and additional facilities of the college entity, all its services can
be balanced and improved efficiently.
Introduction
The study is based on significance of is based on significance decision making process
for UK college of Business and Computing (UKCBC) which is to be reviewed by Quality
Assurance Agency (QAA) in few months. Therefore, analyzing students' satisfaction and
experiences with college entity's performance. In this regard, different research methods
and proper survey for collecting data is to be described. However, graphical presentation for
determining respondents' views are to be expressed in systematic manner through this
assignment.
Discussion
UKCBC is going to be reviewed by QAA in next coming months therefore,
planning is created for analyzing students' views on performance of college. In accordance to
this, data are collected through different methods at primary and secondary level. However,
from all campuses of college, students will be selected for sharing their opinions by
conducting survey and gathering information in systematic manner. In this regard, sampling
framework is for selecting respondents in different ways and gathering information through
analyzing different views and opinions of students. Thus the research will help in making the
judgments over the satisfaction level of students and further the report can be made in order
16

to present at the meeting in front of Quality Assurance Assistant. For the purpose of decision
making various statistical tools were applied and further by analyzing the results an analysis
have been made to make the decisions and recommendations.
Recommendation
From the study it can be recommended that the satisfaction level of Students have
been at the superior levels in relation to UKCBC. UKCBC in order to achieve satisfaction level
need to use such practices which improve their teaching and helps the students in a positive way
thus this helps them to gain the satisfaction levels.
TASK 4
(A). Using information processing tool and its usefulness for UKCBC
In the current times, with the advancement of information and communication
technologies, firms use various advanced software for streamline and seamless their operations.
The most important tools which UKCBC can use to support the decision making process at
strategic, operational & tactical level are enumerated underneath:
Management information system: It is the most effective tool wherein the results of
business performance are kept in centralized and an integrated computerized database (Laudon
and Laudon, 2011). It store or warehouse records about various functions and facilitates the
upper managerial authority of UKCBC to obtain reports and analyse it for making informed
decisions for attaining success. Thus, MIS gains wider importance for the strategic level of the
business.
Executive information system: This system as its name delivers essential and necessary
information to the top decision-making authority like managers, executives, directors and others
who are responsible for investigating overall performance of UKCBC and thereby making right
plans, strategies and policies (Power, Sharda and Burstein, 2015). With the help of this, they can
make suitable plans for running regular business operations and activities in a highly effective
manner.
Transaction processing system: TPS process large set of data gathered from different
business functions and operates and transform and summarize the results into meaningful manner
Thus, it is mainly helpful for the tactical level of the UKCBC like various divisions or
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departments to process the input so as to provide meaningful statistics which are essential for the
performance evaluation.
Apart from this, other tools can be used like Decision Support System (DSS), enterprise
resource planning (ERP) and others that provides quick information access to the managers and
facilities them in successful and rationalized business planning for achieving success in the
competitive age.
(B). Preparing a project plan in MS project management to determine the critical path
The scenario presents a project plan comprising 8 activities that are required to be
conducted with different duration or time of completion. In order to find out the beginning and
ending time, UKCBC can prepare gantt chart, with this, it can identify the ES, EF, LS, LF for
each of the activities identified as necessarily to be conducted to complete the whole project. The
tool also facilitates UKCBC to identify that which activities are essential to be conducted prior,
so as to start the successor activities (Heagney, 2016). Thus, in this way, it presents the
relationship among various functions.
Task
Name Duration Start Finish Predecessors ES EF LS LF Float
A 2 days Thu
4/27/17
Fri
4/28/17
Thu
4/27/17
Fri
4/28/17
Thu
4/27/17
Fri
4/28/17 0 days
B 4 days Mon
5/1/17
Thu
5/4/17 1 Mon
5/1/17
Thu
5/4/17
Mon
5/1/17
Thu
5/4/17 0 days
C 6 days Fri
5/5/17
Fri
5/12/17 2 Fri
5/5/17
Fri
5/12/17
Fri
5/5/17
Fri
5/12/17 0 days
D 3 days Mon
5/1/17
Wed
5/3/17 1 Mon
5/1/17
Wed
5/3/17
Wed
5/10/17
Fri
5/12/17 7 days
E 6 days Fri
5/5/17
Fri
5/12/17 2 Fri
5/5/17
Fri
5/12/17
Tue
5/9/17
Tue
5/16/17 2 days
F 1 day Mon
5/15/17
Mon
5/15/17 5 Mon
5/15/17
Mon
5/15/17
Wed
5/17/17
Wed
5/17/17 2 days
G 3 days Mon
5/15/17
Wed
5/17/17 3,4 Mon
5/15/17
Wed
5/17/17
Mon
5/15/17
Wed
5/17/17 0 days
H 2 days Thu
5/18/17
Fri
5/19/17 6,7 Thu
5/18/17
Fri
5/19/17
Thu
5/18/17
Fri
5/19/17 0 days
Gantt chart
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Network diagram: This helps to figure out the critical path duration means the least time
period that the new project will need to complete.
Critical path: Activities 1, 2, 3, 7 and 8
Duration = 2 + 4 + 6 + 3 + 2
= 16 days
At these activities, UKCBC’s manager must take extra care because these activities
cannot be delayed otherwise, it will lead to cause delay the entire project completion duration
(Babajana and Phillips, 2016). Looking to the above table, it is clearly visualized that these
activities has zero slack or float however, activities, 4, 5 & 6 which are non-critical have a total
slack of 7, 2 and 2 days.
(C). Using financial tools for decision-making to advice UKCBC about the best investment plan
Here, an investment project is available to UKCBC at an initial capital requirement of
15,000 GBP and its estimated life is predicted to 4 years. Firm can use discounted techniques of
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investment appraisal to examine that whether the new project will be worthwhile, feasible and
viable or not.
(1). Calculation of net present value
NPV: In this method, first the anticipated cash inflows will be discounted at 10%
borrowing rate to reflect their today’s worth and then difference between present values of cash
inflows and beginning outlay is founded, called NPV (Herbener and Rapp, 2016). The project
with positive NPV is preferred by the firm. It is considered as the most effective technique of
capital budgeting because time value of currency is taken into account.
Year Cash inflows Discounted factor @ 10% Discounted cash inflows
1 8000 0.909091 7272.727
2 10000 0.826446 8264.463
3 5000 0.751315 3756.574
4 5000 0.683013 3415.067
Total discounted cash inflows 22708.83
Less: Initial investment 15000
Net present value 7708.831
Interpretation: From the outcome, it is founded that at 10% interest rate, the project is
expected to drive into favourable yield of 7708.831, thus, it is viable and firm can invest the
required capital.
(2) Calculation of internal rate of return
IRR:Unlike NPV, it just identifies that at what discounting factor the PV of predicted
cash inflows will come equal to the beginning outlay or initial investment (Dellavigna and Pollet,
2013). The selection rule is that UKCBC must accept the investment proposal only in case where
the rate of IRR is above the cost of capital because in that case, project will drive return
otherwise will results in loss.
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Interpretation: The IRR is founded to 35% which is above the borrowing rate of 10%
which showcase that UKCBC’s managerial committee can accept this investment project and
generate return in the future period.
CONCLUSION
It can be concluded that UKCBC’s student base are satisfied with the educational
qualities of university. Thus, it indicates that its staff are providing top quality educational
services to the students, so that, they may build brighter and shiny career for the success. Further,
the report summarized that descriptive statistics, dispersion measurement & other statistical
measures are really helpful for the UKCBC to examine their performance and thereby make
stronger business plan. Besides this, the applicable of MS project, especially, network diagram
founded that the new project will take a minimum 16 days if the critical activities are not
delayed. Lastly, project evaluation techniques, NPV and IRR founded project worthwhile,
feasible and viable and suggests UKCBC to accept the proposal to bring into positive return.
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REFERENCES
Books and Journals
Lewis, S., 2015. Qualitative inquiry and research design: Choosing among five approaches.
Health promotion practice. 67(1). pp.113-167.
Simon, R., 2015. Sensitivity, specificity, ppv, and npv for predictive biomarkers. Journal of the
National Cancer Institute. 107(8). pp.153.
Dellavigna, S. and Pollet, J.M., 2013. Capital budgeting versus market timing: An evaluation
using demographics. The Journal of Finance. 68(1). pp.237-270.
Herbener, J.M. and Rapp, D.J., 2016. TOWARD A SUBJECTIVE APPROACH TO
INVESTMENT APPRAISAL IN LIGHT OF AUSTRIAN VALUE THEORY. Quarterly
Journal of Austrian Economics. 19(1). pp.10-69.
Laudon, K.C. and Laudon, J.P., 2011. Management information systems (Vol. 8). New Jersey:
Prentice Hall.
Power, D.J., Sharda, R. and Burstein, F., 2015. Decision support systems. John Wiley & Sons,
Ltd.
Heagney, J., 2016. Fundamentals of project management. AMACOM Div American Mgmt
Assn.
Babajana, Z. and Phillips, P., 2016. Business Decision Making.Cengage Learning.
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