1LEADERSHIP Executive Summary The main purpose of this research proposal is to highlight on leadership competency and how it can prove to be effective for an organization. It includes different professional development activity that can help the leader to evolve and develop. The report also has a planning sheet that includes the time frame of the different activities that leads to professional development within an organization. The proposal shows how different professional development activities canhelpinimprovingtheskillsandhowtheplanningprocesscanhelpinperfect implementation of strategies within the organization.
2LEADERSHIP Table of Contents Introduction................................................................................................................................3 Background of the Company.................................................................................................3 Purpose of the project.............................................................................................................3 Aims and objectives...............................................................................................................3 Research Questions................................................................................................................3 Literature Review:......................................................................................................................4 Meaning of Leadership, Innovation and Planning.................................................................4 Leadership Competency Focus..............................................................................................4 Research Methodology.............................................................................................................13 Method of Collecting Data...................................................................................................13 Method Chosen for this proposal.........................................................................................13 Ethical Issues:.......................................................................................................................13 Research Limitations............................................................................................................14 Planning Sheet..........................................................................................................................14 Planning Process:.....................................................................................................................16 Conclusion:..............................................................................................................................16 References:...............................................................................................................................18
3LEADERSHIP Introduction Background of the Company Manulife Financial Corporation is a multinational company based in Canada that has its headquarters in Toronto. It is the largest insurance based company in Canada and it is the 28th largest fund manager within the world on the basis of Assets Under Management. Purpose of the project The primary aim of this project is to look at the arena of leadership and how it can help in building bond and planning within the organization. It reflects on how the skills should be nurtured and what are the professional development activities that can help in the nurturing of skills within the organization. Aims and objectives The main aim of this research is: ï‚·To understand how important skills are for an organization ï‚·How these skills are important ï‚·What are the professional development activities in the organization that can help in sharpening the skills Research Questions The following will be the questions for this proposal: ï‚·What are the professional development activities that are required for being an ideal leader in an organization? ï‚·What are the skills that are important for leadership?
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4LEADERSHIP Literature Review: Meaning of Leadership, Innovation and Planning Good leadership is of crucial importance for a business and can shape the way an organization works. Leadership accounts for an important factor that helps in making an organization successful. Leadership helps in transforming the potential into reality. Leaders are the main human resource for an organization. Better leaders give rise to better employees and both of these can contribute in developing better products. Team work is of great importance for realizing the goals in an organization. Managers should influence the team in relation to work accomplishment with the help of leadership (Komives & Wagner, 2016). Importance of leadership in the management cannot be trifled with. In order to get things done by people, management should supply leadership within an organization. Team work is important for realising the goals in an organization. Planning is integral for an organization. The manager in an organization creates a detailed action plan that helps in achieving the goals of an organization. Planning is specialized and is based on the goals of the organization. Organization takes into account how the resources will be distributed that can help in organizing the employees. Organizing is indicative of a systematic process that helps in structuring and integrating the activities in an organization. Leadership Competency Focus Visioning and strategic thinking is an important area of leadership and includes the envisioning of future goals and interpreting the global trends in an organization. On the basis of the skills rating, my identification of core values along with that of strategic direction in relation to the future organizational goal was found to be quite adequate. Personal Reflection- The leaders of the organization should create a compelling vision that can help in inspiring and motivating the employees. Failure at anticipating the future needs of
5LEADERSHIP the customer can put the organization at risk of losing business to that of the competitors who can anticipate the needs. The vision of an organization should link the present to that of the future and energize people. In most of the organizations, managers spend maximum amount of time in dealing with the present problems and they spend very little amount of time contemplating about the future. Those leaders are truly successful in the long run who can handle daily challenge of meeting the short term goal and at the same time concentrate on the future (Day et al., 2014).Future in relation to strategy along with innovation should be dynamic so that the organization can prepare them as they have to re-invent them from time to time. The leadership should assess what they are working on and the projects that need to be undertaken so that it can lead to effective growth. The potential options in relation to the future should be assessed thoroughly and existing resources that have been neglected should be re-positioned in order to create value for the customers. The leaders in an organization should focus on the long-term prospect and concentrate on the things that the organization wants to achieve. Professional Development Activity Brainstorm Options-Creativity tools like that of Brainstorming, Star bursting and Reverse Brainstorming can help in exploring projects that can help in the arena of competitive advantage (McCleskey, 2014). The brainstorming should be based on the mission statement of the organization. Adaptability and Change Adaptability and change is another important area that is crucial for a leader. The skills rating in relation to organizing the information in order to bring about changes in the right direction and providing encouragement and motivation during the process of change was found to be on a lower scale in the skills rating.
6LEADERSHIP Personal Reflection- A leader should stay calm in case of a problem. Management should be able to hard situations and they should show the employees that they are capable of handling adifficultsituation.Leadershipcompetencycanleadtosuperiorperformanceinan organization. The management should have an open mind and they should be flexible and accept things that seems to be out of norm. A competency base approach can provide extensive help in developing and identifying next generation of leaders. Solving problems along with that of making decisions are integral in developing competencies (Gurdjian, Halbeisen & Lane, 2014).They can help in enhancing the business skills and contribute effectively in navigating the organization. Flexible and adaptable employees should be recruited in the work place who can easily bend and will be always ready to work according to alternative solution. The employees should be willing to take on projects and accept surprise. The employee should be taught to be calm and confident during a dilemma. The leader should work beyond that of minimum job requirement and use all the resources with great care and efficiency. Professional Development Activity Changing Seat- Participants of this game are asked to change the position of their seat so that they can feel the emotions that are associated with that of change. When the class becomes comfortable, then the facilitator would ask the participants to change their seat (Norris, 2017). At the end of their game, the participants can move back to the original seat and they can be asked questions like the support needed to maintain the changes. Results My skill set in relation to articulating the future oriented strategic goals in order to achieve the result objectives and engaging in conflict resolution was found to be weak. Fostering an organizational ethos that can help in critical thinking was not found to be adequate.
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7LEADERSHIP Personal Reflection- Mediation can prove to be of extensive help in discussing the problems and identifying the main issues. Practical ways should be devised that will help in managing conflict within an organization. Workplace issues can have influence on the whole team and this has a considerable effect on the ability of team to become productive (Mason, Griffin & Parker, 2014).Informal conversations can be introduced within the workplace that can help in providing support during times of conflict. A trained conflict management coach can help in clarifying the goals of an organization. It is necessary to develop insights in the dynamics of particular disputes. Professional Development Activity Win as much as you can- During this activity, the participants will have to go through rounds in which they will have to make group discussions and reach the consensus in regard to actions that will have an effect on the final result. The participants will have to negotiate strategy with that of other groups on the collaborative basis while ensuring at the same time that their group wins. This will compel the people to make tough decisions and they will have to decide whether to fulfil the agreement that is made with other group or to put their personal interest at the front (Malone et al., 2014). This can lead to conflict situation between different teams that should be resolved and this professional development activity will teach important lessons about mediation and conflict resolution that is crucial for a work place. Team Leadership My skills in relation to modelling self knowledge in order to foster team effectiveness and providing flexible project relationship was found to be weak and these are important areas that need attention and should be developed for growth within an organization.
8LEADERSHIP Personal Reflection- Learning inter-personal skill is crucial for this for modelling of self- knowledge. Effective management should be ever ready to learn and they should always keep themselves updated regarding all kinds of knowledge. One should be conscious and nurture themselves so that they can contribute to the growth and development of the organization. Self-awareness of one’s strengths and weakness can help in building trust and increase credibility (Goetsch & Davis, 2014).These aspects are crucial for leadership effectiveness. Innovation along with agility are the main hall marks of high performing organization. Professional Development Activity Plane crash- This professional development activity will require imagination and participants should pretend that they were on a plane that has crashed and they have been left on a desert island. The participants of this activity will have to choose among the items in the work place that they consider to be crucial for their survival (Hunter et al., 2014). The item should be ranked in order of the importance and the group has to reach a consensus. This will help in building bond between the team members and lead to team effectiveness. People Development Myskillsetinrelationtoempoweringothersandaccuratelyassessmentofcurrent development needs was found to be quite strong. These are crucial for an organization and can prove to be an asset for the organization. Personal Reflection-In the modern world, companies want to outperform and increase their market share. In a leading organization, this can be achieved by empowering the employees so that they become responsible towards their jobs. Empowering the employees will enable them to take prompt decisions and they will emerge to be more confident individuals (Huffman et al., 2014).It helps in building group confidence and enables the workers to be
9LEADERSHIP more efficient towards their work. When people become confident about their work, they can easily identify problems and put forward ways that can improve the output. This will provide the impetus that will enable to grow revenue. The autonomy allows the employees to bring a difference to the service and produce work of high quality. Finished product in this kind of a case become an object of pride and leads to benefit for both the customer along with that of the employee ( Nahavandi, 2016). Professional Development Activity Concentration-In this activity, participants will have to form two equal lines that are facing each other. One line would turn around that would give the other line a small amount of time to change certain things about themselves. This can be inclusive of activities like swapping clothing items with that of other people and altering the hair style. It should be something that the other group will be easily able to see (Bolman & Deal, 2017).The first line should identify the changes that the other group has made. It will help in memory retention and empower the employees. Innovation My skills in relation to innovation that includes that of focussing on the result objectives, delegation and learning from the mistakes was found to be quite adequate. My skills in relation to exhibition of personal commitment for continuous improvement was found to be not up to the mark. Personal Reflection-Leadership should carry out certain responsibilities and they should communicate with the person who is supposed to handle the new responsibility. Face to face interaction can help to a great extent in conveying important message and the person should be clearly explained why they were chosen and what are the expected results out of them
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10LEADERSHIP (Green & Haines, 2015).The expected outcome should be communicated to them at the outset so that they can work along that direction. The employees should be encouraged so that they ask questions. It should be a two-way communication so that things are clear. It is important for the leaders in an organization to confirm that those to whom responsibility has been assigned has understood their role perfectly and are very clearly aware of their responsibility. Professional Development Activity Marking in paper-The participants of this activity should be asked about a mistake that they committed and how they felt after committing the mistake. The participants can be given pieces of paper and they will be asked to throw it with the same feeling that they felt when they made the mistake. They will then be asked to retrieve paper and colour the lines on the paper making use of different colour (Priest & Gass, 2017).They can keep the paper and stick it in a notebook that will act as a reminder to strengthen brain every time when they open the notebook. Service and Quality Orientation My skills in relation to providing service with sense of social responsibility and improving quality of service with the help of empowerment was found to be very average and they should be improved for the success of the organization. Personal Reflection-Corporate social responsibility is an important aspect of organization and the employees should be imbibed with this aspect so that it can help the organization to grow. Corporate social responsibility programs in an organization is aimed at providing support to society which in turn has an effect on the mindset of the employee. They help the employees to become responsible citizens who can contribute to the overall growth of the organization.
11LEADERSHIP Professional Development Activity The Human Knot- This game works on the basis of group participation and will help in building bond between the team. Participants should stand in circle and should place their right hand in the hand of another person who is standing across the circle. They should place their left hand in the hand of another person. The participants should try to untangle them and this should be achieved without breaking of the chain (Cate et al., 2015).If the chain is broken, then they would have to start again. This will teach the participants of the game to be socially responsible by building effective bond in the organization. Relationships and collaboration Relationships and collaboration is an important aspect that impacts an organization. My skills in relation to providing intellectual stimulation, consideration of the subordinates and negotiation for understanding was found to be quite strong that will have an overall good impact on the organization. PersonalReflection-TransformationalRelationshipisanimportantapproachfor understanding the effectiveness of leader. Intellectual stimulation helps the employees in coming out with different solution to the common problem and conduct the work in innovative ways. Leaders in an organization can challenge the process and confront with outdated assumptions. They also involve other people in the discussion and helps in the stimulation of new ways of thinking. In the words of Northouse, leadership stimulates the employees to become creative and challenge their beliefs. This kind of leadership helps the employees in developing innovative way that can help in dealing with issues within the organization. It helps the employees to engage themselves in careful problem solving (Opperman et al., 2016).Leaders should be able to coach their subordinates in case of difficult situation and develop followers along their path. Transformational leadership play an
12LEADERSHIP effective role in not only developing their own thought process but also that of those people who are around them. It can help in developing a supportive climate within which they listen to the needs of their followers. The leaders can make use of delegation to help the followers in order to grow by facing the personal challenges. Professional Development Activity The Human Icebreaker- This development activity can help in breaking the tension and encourages discussion in a room. The participants can ask general questions like “Who is left handed? The participants have to search for the team member who meets the criteria in relation to the question. This activity can help in building inter-personal skills and foster communication. Planning and Organizing On the basis of the skills rating it was found that employee engagement and anticipation and adjustment to external influence was found to be above the average that has a good impact on the performance of an organization. Personal Reflection-For survival, an organization has to adapt to the ecological system and make use of the environmental intelligence so that the uncertainty can be determined and appropriateactionsaretaken forthedevelopmentoftheorganization. Environmental uncertainty should be made use of in the right manner so that its adverse impact on the organization can be reduced. A planned organisation will always find itself in a better position to deal with the unstable environment. Inter-organizational alliances can be forged so that the scarce resources are shared so that it can help in controlling cost and minimize the risk factor while relegating some of the autonomy. Professional Development Activity
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13LEADERSHIP All Aboard-The employees in an organization can be asked to build up a boat making use of piece of meat and all the employees should stand on a boat. Pieces of boat will be removed and the team should try to fit in with the ever diminishing space. This activity will help in encouraging communication and develop the faculty of critical thinking. Research Methodology It is the systematic and organized way that highlights how one can proceed with the proposal. It takes into account the process with the help of which the researcher will perform the research. It identifies the techniques that can be used by the researcher in doing the research proposal. Method of Collecting Data Data can be collected in two ways: primary and secondary. Primary data comprises of the interviews and questionnaires that can help the researcher in gathering important information. The secondary source makes use of books and journals that can be found in the market and the documents that can be found that can help in completing the research process. Method Chosen for this proposal For doing this research, the researcher has made use of the secondary method of data collection like journals, web pages and books. Most of the data presented are recent and show how the leadership traits can be developed and how they can help in Manulife insurance company to prosper and grow in the market. Ethical Issues: While doing the research, the researcher has to abide by certain rules and have to abide by certain policies. On the basis of the Data Protection Act, 1998 a work that is not published by
14LEADERSHIP researcher has to be kept private. If the researcher does not abide by it, then it will lead to breach of ethics. Research Limitations The researcher faced hurdle on account of the time and limited budget. Planning Sheet DimensionsTimeframeDevelopment Activity Visioning and strategic thinking4 monthsCreativitytoolslikethatof BrainstormingandReverse brainstormingcanhelpin undergoing projects that can put the company at a competitive advantage as compared to other companies in the market. Adaptability and Change3 monthsThe activity of changing seats will enable the employees of the companytoadjusttothe differentsituationsandmake themgrowthepowerof adaptability. Results4 monthsWin as much as you can will enabletheparticipantsto developthepowerof negotiation. They will learn to interacteffectivelyand collaborate but keep their main
15LEADERSHIP interest above everything. Team Leadership2 monthsThedevelopmentactivityof planecrashwillteachthe employeeshowtosettheir priorities in the relative order of their importance. People DevelopmentThe Development Activity will teachtheemployees concentrationinwhichthe employees will be standing in two lines and one group has to identify the changes that were madewithinashortspanof time in the other group. Innovation3 monthsThe participants will be asked to throw the paper and mark it in a different colour with the same feeling that they felt when theycommittedthemistake. The paper should be kept with themthatwillmakethem remember the mistake. Service and Quality Orientation2 monthsThe game of Human Knots will teachtheparticipantsofthe game about how to deliver good quality of service by working togetherbutretainingtheir
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16LEADERSHIP distinctive viewpoint. Relationships and Collaboration2 monthsThe employees can carry out an activitylikeTheHuman Icebreakerwiththehelpof which the participants will be able to know about each other anddeveloptheabilityof collaboration. Planning and Organizing2 monthsThe activity of Online Aboard will teach the employees how to stick together even in troubled times and how to plan things even with a limited budget. Planning Process: Importance of PlanningAction PlanHow it helps Planning will help in building team spirit and give rise to a team-orientedleaderwhocan help his team to reach the goal. Drafting a leadership plan and askingthelocalinsurance corporationsregardinghow they conduct their business. The plan willthrowlighton how to perform tasks effectively by sharpening the skill set. Conclusion: Leadership is an important aspect and is of grave importance for the success of the organization. A leader working along the right lines will be able to contribute to the
17LEADERSHIP development of the organization. Innovation, planning and organizing are important functions of a leader and can help the organization to grow in the right direction. Visioning and strategic thinking is an important aspect of leadership and this will help the organization to plan on a long term basis. A successful leader should know how to change on the basis of the circumstances and will be able to teach his subordinates about how to cope in the ever- changing environment. The ability to develop the skills of the employees is an important area and the leader should by including activities like all aboard and human knot will be able to develop the skill set of the employees so that they can help the organization in the long run. The employees of an organization should get the support of their leader at every step so that realize their full potential and be of good service for the organization. Intellectual stimulation can be of great help for the employees for coming out with solutions to the problems. It will guide the leader regarding how the work can be conducted in effective ways. Leaders in an organization should be able to challenge the process and confront the prevailing assumptions.
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