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Study Of Roan and Diamond

Added on - 28 Jan 2020

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Annotated Bibliography
Table of ContentsSTAGE 1.........................................................................................................................................4EAP 1...........................................................................................................................................4EAP 2...........................................................................................................................................5
STAGE 1EAP 1Reference 1:Roan, M. A. and Diamond, C., 2003.Starting Out: the Quality of Working Life of YoungWorkers in the Retail and Hospitality Industries in Australia. pp.91-119.Study which is presented by Roan and Diamond clearly states that in the present timehospitality sectors becomes the largest employer for young people. From this study, it has beenassessed that most of the people or individuals who interviewed considers the quality of workinglife to the large extent. Hence, to make the career or future brighter in the high quality workinglife becomes the priority of personnel. Along with this, now both retail and hospitality sector issuffering from the issue of making high expenses in relation to retaining the staff level. Thus,with the aim to reduce the expenditure level and retaining the staff companies of such industriesis placing emphasis on providing young people with high quality life. However, due to havingtime limitations researcher was not conducted stud on the extent to which perception level ofindividuals compel them to leave the organization.Reference 2:Zhao, X. and Ghiselli, R., 2016. "Why do you feel stressed in a “smile factory”?",InternationalJournal of Contemporary Hospitality Management.28 (2). pp.305–326.This journal presents that work-family conflicts are the major factors due to whichemployees of hospitality sector feeling stressed. Hence, for enhancing employee retention andprofitability business units operating in hospitality sector is required to restructure theenvironment. Hence, by offering highly effectual and supportive environment to the employee’shospitality firm can retain the personnel for longer duration. By developing and testing thehypothesis by the researcher it has been found that long working hours and irregular schedulemay result into the dissatisfaction among the employees. The rationale behind this, employeesfaces difficulty in managing both work and family life due to such irregularities.Reference 3:
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