Table of Contents INTRODUCTION..........................................................................................................................1 MAIN BODY...................................................................................................................................1 1. Literature review and its achievements...................................................................................1 2. Literature review on corporate social responsibilities............................................................3 CONCLUSION................................................................................................................................5 REFRENCES...................................................................................................................................6
INTRODUCTION Literature review is a discussion on the topic whose information has been published by an author. It comprises the detailed summary of subject and forms an opinion based on the writer's interpretation. It analysis the articles, books, that are related to the concerned topic thus it can be called as combination of summary and synthesis. It helps in providing guidance about the relevant subject matter along with strong background of research paper. There are different areas where literature review is written such as humanity, sciences and social sciences etc. In the following report corporate social responsibilities has been selected as topic on which research has been done and literature review is written thus deep understanding chosen topic can be acquired through proper investigation done by the researcher(Denney and Tewksbury, 2013). MAIN BODY 1. Literature review and its achievements Literature review is an analysis of available literature in particular topic selected by the researcher and is used as tool that helps in providing knowledge on subject matter. It comprises of summary and explanation of certain topic based on the articles, books, journals or any other sources. While writing research paper researcher gives opinion on the review and explain about what he gained from doing this search. Readers are able to analyse weather the objectives which were the reason for this research are achieved or not. In the structure the three main part which are included introduction, body and conclusion (Galati and Moessner, 2013). ï‚·Introduction- This part explains detailed description of subject matter along with it's importance. Also it consist of discussion on the type of research that has been done and different point of view on the chosen topic from original sources. Based on that suggestions are made about the findings and the perceptive that writer got from this research. ï‚·Body- Under this section summary and evaluation is made about the information of actual state of field hence it justifies the the argument made in the research report. ï‚·Conclusion- This part comprises of the evidence presented and their significance with respect to the topic. Gaps and inconstancies are also highlighted which shows how the previous work leads to completion of research project. 1
There are various purpose as to why this is written which are explained below in detail:- ï‚·Easy access-Readers are easily accessible about the chosen topic as there are various scholarly articles and studies from authorised sources that are easily available. It helps in summarising the report and gives meaningful conclusion. ï‚·Starting point-Once the starting point is determined analysing aspects of research becomes easier. Following appropriate direction the information collected by the reader is evaluated and compared with the original sources ï‚·Avoidance of duplication-This is made to ensure that researcher do not copy the content written by the original writer thus it ensures that duplication of effort is avoided. ï‚·Quality of research-Ensuring quality of research is very important for that it should be known for the writer to understand in what direction the research is heading and is there any other area where focus is lacking, all this will help in improving the quality of report. ï‚·Identificationofgaps-Preparingliteraturereviewisneededsothatgapsor inconstancies in relation to research can be known as they can question the authenticity of research. ï‚·Conclusion-In the end review is concluded with significance of investigation and how previous research helped in preparing the report along with an opinion or judgement is formed in which the researcher discusses the key findings and learning about the subject matter. ï‚·Exhibit the knowledge about subject-The main purpose of preparing literature review is to achieve the objective set by the researchers and that is to gain the deep knowledge about specific topic which has been selected(Hart, 2018). Literature review is done to achieve various goals such as readers as well as researcher are given easy access of detailed information about the specific topic as provides general overview of subject matter and provides explanation on the basis of studies of other authors. In this way credibility of writers in their field is emphasized. This helps in achieving the high quality of research which is another main priority that can be fulfilled by preparing this review. Gaps and inconstancies act as roadblock in the efficiency thus they can be avoided by the researcher through this therefore it provides benefits both to the writer as well as reader. 2
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2. Literature review on corporate social responsibilities According toAguinis and Glavas,(2012)Corporate social responsibilities refers to a modelusedbytheorganisationthatinvolvestakingintoaccounttheimpactofsocial, economical and environmental factors on business. As it can be seen that business and society are interlinked and there are certain mindset and expectations of people which organisation is accountable for. This approach guides the organisation to fulfil their obligation towards the stakeholders and shareholders. Business being complex activity different factors impacts the companies therefore concept of CSR is created to so that coping up with ever changing environment becomes easy (Corporate social responsibility,2019). Various organisation are incorporating this model as it plays significant role in building an image of the company, this shows that businesses is operating in the ethical manner and it is sensitive about the various issues faced by the society. It helps the companies in achieving the higher success as managers can assess the affect of their working on the society. From the corporate point of view an organisation be it small, large or medium this strategy is applied as it provides competitive advantage in the market and makes them stand out from the competitors. Another main reason as to why the businesses adopt these strategy is that it ensures increase in the sales and profitability. As per the survey in UK large number of consumers preferred to buy products from those company who indulge themselves with activities that helps in improving the society. Due to technological advancements customers are becoming aware with every passage of time as there is an easy access of every information about national or international level.This increased awareness results in rejecting those elementsthat does not comply to the norms of society therefore effective CSR policies are developed that promotes the environment sustainability. Adopting this concept is not just important to attract and retain customers in fact it is much wider term that is associated with economic development of country. Many organisation uses this an opportunity to promote the goods and services offered by them and establishing brand name by sharing stories and news on the various media platforms. As per the views ofKang, Germann and Grewal, (2016)Corporate social responsibilities is defines in various term like corporate citizenship, responsibility, responsible business or corporate social performance. It is form of corporate self regulation which companies adopt to manage the process of business that will lead to impacting the society in positive manner. Different countries have explained this approach as per the culture followed by them. In united 3
states CSR model is presented in a way that companies has to donate certain funds to charitable trust from their share of profits. This model comprises of fulfilling the expectations which the customers have from the business and ensures the working of organisation in a responsible way. AccordingtoGraysonandHodges,(2017)TheCorporatesocialresponsibilityis associated with businesses giving due attention to the issues of society and shifting their focus from increasing their wealth to bringing change in the real world. It puts emphasis on notion of organisation's realising their duty towards the employees, customers, shareholders as well as the general public. Respecting the interest of each of the stakeholders must be realised. Another major reason for this application is that before providing the credit to the company, financial institutions checks whether such responsibilities are being followed by the companies or not. Therefore this causes significant impact on the credit rating of companies poor CSR policies will reduce the chances of organisation of getting financial help from government institutions. According to Servaes and Tamayo, (2013) corporate social responsibilities helps in ensuring long term stability of business because effectiveness in these policies will help in attracting large number of investors. This affects the image of the company like if the interest of stakeholders are not protected investors become reluctant to invest in the business. This effects the stability of businesses, inefficiency in CSR policies will be roadblock for the further growth of the organisation. CSR is a mechanism that is used to deal with the issues such as conflict between the communities, customers, suppliers and employees. Provisions are made under this that protects the rights of children, environment, women etc. This helps in building good relations with workers as well as customers and loyalty and commitment from both these is important for the welfare of the organisation's business. According toOrlitzky, (2013)In modern times businesses have been pushed to adapt different strategies, CSR is one such model which is concerned to with enterprises managing their operations in honourable way. This contributes towards the economical development of country as it focuses on enhancing the lifestyle of employees, their families along with the local community. As corporations are major part of country's growth hence their interrelation with the masses is essential to determine. NGO'scan be taken as an example of this approach, the role played by such entities in the economy is huge. They develops the standard of living of people by providing education, knowledge about sanitation and creating awareness amongst citizens on various other topics. Countries having higher CSR has higher growth rates. 4
According toCrowther and Seifi, (2018)The only thing that matters for the corporate houses is to maximise their profits by hook or crook and CSR is one such factor that is vital for increasing the profitability of business. There lies very close relationship between these two elements setting limits that business should not cross while doing business is the main purpose of introducing this concept. It influences the leadership and performance of organisation, many of them are now making changes to address the needs of every group of society. Application of this frameworkhelpsinattractingeffectiveworkforcewhichisimportantforimprovingthe efficiency and productivity in performance of the organisation. Thus achieving the objectives by performingbusinessactivitieswithoutinvolvingitselfwithimmoralmeansiscalledas Corporate social responsibilities. CONCLUSION From the above report it can be concluded that literature review is used in summarising and evaluating topic and helps in providing deeper understanding to the reader. The main purpose of preparing is because it provides proper direction to the research and credibility of various sources is also identified and situation like duplication of effort can be avoided. Corporate social responsibility is the selected topic in the this report that is concerned with practising the business operations in an ethical manner. This involves organisation shifting their focus from maximising profits to living up to the expectations of customers, employees, shareholders, and public. Many organisations from small, medium to large are applying this model as it helps in building an image of the organisation. 5
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REFRENCES Books and journal Aguinis, H. and Glavas, A., 2012. What we know and don’t know about corporate social responsibility: A review and research agenda.Journal of management.38(4). pp.932- 968. Crowther, D. and Seifi, S. eds., 2018.Redefining Corporate Social Responsibility. Emerald Group Publishing. Denney, A.S. and Tewksbury, R., 2013. How to write a literature review.Journal of criminal justice education.24(2). pp.218-234. Galati, G. and Moessner, R., 2013. Macroprudential policy–a literature review.Journal of Economic Surveys.27(5). pp.846-878. Grayson,D.andHodges,A.,2017.Corporatesocialopportunity!:Sevenstepstomake corporate social responsibility work for your business. Routledge. Hart, C., 2018.Doing a literature review: Releasing the research imagination. Sage. Hu, Q., Mason, R., Williams, S.J. and Found, P., 2015. Lean implementation within SMEs: a literature review.Journal of Manufacturing Technology Management.26(7). pp.980- 1012. Kang, C., Germann, F. and Grewal, R., 2016. Washing away your sins? Corporate social responsibility,corporatesocialirresponsibility,andfirmperformance.Journalof Marketing.80(2). pp.59-79. Orlitzky, M., 2013. Corporate social responsibility, noise, and stock market volatility.Academy of Management Perspectives.27(3). pp.238-254. Servaes, H. and Tamayo, A., 2013. The impact of corporate social responsibility on firm value: The role of customer awareness.Management science.59(5). pp.1045-1061. Online Corporatesocialresponsibility.2019.[online].Availablethrough: <https://www.principalpeople.co.uk/blog/2015/11/what-is-corporate-social- responsibility> 6