Table of Contents INTRODUCTION...........................................................................................................................1 Literature review and what does it achieve............................................................................1 Literature review on the topic “Corporate Social Responsibility”.........................................2 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................6
INTRODUCTION Study skills can be referred to as the set of traits and skills which are required to be present in an individual to be able to carry out the process of learning. These are essential for grabbingneworretainingoldinformationand/orhandlingtheassessmentseffectively (Askariazad and Babakhani, 2015). Study skills can be treated as the approach which is applied to conduct the process of learning. These are critical for gaining success and ensuring academic growth within schools. Further, study skills lay out the foundation to carry out lifelong learning. The present assignment is based on literature review along with its uses. Also, it includes a literature review conducted on the topic “Corporate Social Responsibility”. Literature review and what does it achieve Literature review can be defined as the organised determination of a challenge or issue by the researcher with the sole motive of attaining the desired outcomes. It is a comprehensive as well as in-depth review which is carried out with the assistance from critical review, scholarly publications or articles. This is usually done by a researcher with a view to provide critical information on a specific subject under study. Books, journals, scholarly articles and other reading sources are the key for a researcher to carry out an effective literature review. These provide assistance to investigator in gaining an abstract knowledge so as to execute the research in a fruitful manner. The major purpose of doing a literature review is for gaining a clear and comprehensive understanding of the topic under study and presenting the data in a descriptive manner. Such review is done with the view to attain description and abstract of work along with a critical evaluation associated with a problem identified by investigator to conduct research. There are primarily three major functions of conducting literature review, namely, communication of relevant and significant knowledge to reader, strengths and weaknesses identified in association with topic under study and theories related to the problem assessed by researcher (Askariazad and Babakhani, 2015).Literature review usually begins with selection of topic and then giving due consideration to that subject so as to determine relevant resources, reading materials and papers suitable to the theme under investigation. The selection of books, journals and key articles is carried out and post that, evaluation and analysis is done to be able to do the literature review in a suitable and relevant manner. 1
Literature review assists the researcher in identification of theoretical frameworks as well as methodologies so as to exhibit knowledge about a specific field of study. It is essential for gaining excess information relevant to a research topic and for providing justification of the explanation on the basis of empirical results (Jazdi, 2014). LR holds immense significance as this tends to provide relevance and originality of a research issue and depicts the way in which the research conducted by an investigator is different from that of other key statisticians. Besides this, LR is important as it helps in justifying the proposed methodology used by researcher and depicts the preparation done by investigator to execute the research in a desirable manner within the stipulated time frame. The structure of literature review is somewhat fixed and rigid. The beginning part of LR which tends to give an explanation of the significance or relevance of the subject matter is called introduction. The central portion of literature review which consists of a number of subheadings is referred to as the body. This part of LR tends to summarize the existing knowledge about subject matter and adequately indicates the crucial aspects that point out the major issues with the assistance of recent findings, statistics, trends etc. The last part of LR is the conclusion which strives to give a short abstract with the assistance of proofs and depict the significance of topic. Thus, LR is regarded as the most crucial part of a thesis, dissertation or research. Literature review on the topic “Corporate Social Responsibility” AccordingtotheviewsandopinionsofBell,BrymanandHarley(2018),itis comprehended that a number of policies and procedures are adopted by companies to compete within the hyper competitive environment which are commonly referred to as Corporate Social Responsibility. It is a form of self regulatory mechanism that is opted for by entities so as to enhance the probability of survival and growth of company. It is a kind of corporate ethic strategy which strives to provide assistance to organisations in remaining aligned with the social and ethical goals and objectives of company. CSR initiatives are undertaken by a business organisation with an aim to gain the attention of a larger base of people as well as to ensure loyalty of stakeholders towards the entity. It is immensely significant for companies to conduct CSR activities as they form the foundation to enhancement of goodwill and position of company in global marketplace. It is essential that companies give due consideration to ethical, environmental and social issues so as to carry out activities which aims to give a contribution to reduce or eradicate the 2
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same. Some of the activities or initiatives that can be undertaken by entities in this regard can be provision of free education to poor and needy people, rendering shelter to homeless people, equality in workplace. This facilitate them to ensure their strategic alignment towards corporate social goals. Corporate Social Responsibility is a constructive approach that assists an enterprise in effectively giving its contribution towards encouragement of sustainable development across organisational premises. This provides a number of benefits such as economical, social as well as environmental benefits. CSR is the mode which aids in assuring that entities carry out their business dealings in a definite and ethical manner. There are primarily four kinds of social responsibilities which comprise of ethical, economic, legal and philanthropic. In simple words, corporate social responsibility tends to be a vast term that is mainly used for defining the overall initiatives and efforts taken by the firm to amend society in a positive way. AsperKozubíkováandet.al.(2015),CorporateSocialResponsibilityprovides assistance to companies to ensure a better brand image and position at marketplace. Apart from this, CSR tends to benefit companies to significantly enhance their sales margin and also create an optimum base of loyal customers. Reduction in carbon footprints in order to mitigate climate change and effectively engage in charity giving practices and offer voluntary efforts in society or community are some of the most effective CSR activities. Corporate Social Responsibility is primarily a self-regulatory model which assists an enterprise while becoming become socially accountable towards the stakeholders, community, customers, public etc. It is imperative for an entity to optimally adhere to CSR functionality as this would provide assistance to them in protecting their national as well as global social licenses to carry out their business operations and functions. CorporateSocialResponsibilityrendersanumberofbenefitstoanorganisation irrespective of their size and sector. Some of the merits of undertaking CSR initiatives are easy access to capital, increase in revenues, organisational growth, increment in consumer retention and loyalty, positive goodwill, savings of operational costs, enhanced financial performance (Bargiela-Chiappini and Nickerson, 2014). These assist the organisation in gaining a strategic edge over rivals in marketplace. By undertaking effective CSR initiatives, an organisation can easily get access to finance by gaining the attention of potential investors and strengthening the position of business. Further, CSR provides assistance to companies to anticipate various types 3
of business opportunities which pave the way to development of several types of new products and services. According to the views and opinions ofPopovič and et. al. (2014),corporate social responsibility is crucial for an entity as it assists them in gaining a chance to enhance their brand image and position in marketplace. This is done by way of giving due consideration to social and environmental development. Besides this, an entity is expected to act in the interest of society and environment as this provides them with an opportunity to gain worldwide recognition for conducting operations in a social and ethical manner. In addition to this by concerning the safety of society as well as environment a company would also be able to perform its operations in ethical manner that support it into achieve sustainability at marketplace. By performing CSR activities a company can keep itself safe from the external risk as well as also become able to promote its positive image as a good corporate citizenship (Cheng, Yang and Sheu, 2014). This is owing to the fact that in today's modern era, consumers tend to demand more rather than focussing on only the quality of products as they desire the brand they are selecting to avail services from to perform its operations in an ethical and sustainable manner. CSR provide the business with an opportunity that helps to identify new business opportunities through which they can develop new product and services. As per Wirtz and et. al. (2016), businesses develop various strategies so that they can link their corporate actions in the work area. In order to influence and attract larger number of audience bushiness use CSR activities. It also helps to attract investors and stakeholder as they influenced by organisations that are adopting CSR activities and fulfilling their duty towards society. These approaches are intended towards influencing the purchasing behaviour of the different customers. Along with impact on society they also have to take into account certain factors such as industrial waste management, ethical issues and issue related to environment these are done in order to provide healthy surroundings to the environment. All of such factors have a large influence on buying behaviour of consumers. Basically CSR is business model which helps organisations to take responsibility of their impact on society which involves both public and stakeholders as well. It depicts various ways through which businesses can improve society along with making contribution for towards the welfare of people and environment. Certain standard prevail in the environment that aid businesses in execution of measure of corporate social responsibility. 4
Organisation plays an important part in the society as they are depending on them and they are responsible to fulfil their needs. Businesses depend upon society for carrying out different marketing processes. Therefore it is important for businesses to look in ways which are focussed on securing the interest of society and welfare of its stakeholders instead of just focussing on fulfilment of their own needs. CSR activities have a positive influence upon society and also on the growth of businesses. It assists the organisations in provision of scope for increment in sales and profitability. This helps them to further facilitate a sense of trust as well as loyalty amongst customers with regards to drawing their attention towards the ethics adopted by firm. Thus, Corporate Social Responsibility (CSR) is found to be a major strategic as well as ethical tool that is the key to help organisations in increasing the reach of its offerings and consequently, the position of brand in marketplace (Jussila, Kärkkäinen and Aramo-Immonen, 2014). CONCLUSION On the basis of the above given discussion, it has been concluded that literature review is a formative approach through which discussion is carried out upon a specific issue or challenge under study. It has been analysed that literature review is conducted with the assistance of books, journals, surveys, and published reading materials etc. which provide the foundation to gain information about any specific topic under study. It has been comprehended that LR benefits researcher to get more information about the topic. 5
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REFERENCES Books and Journals Askariazad, M. H. and Babakhani, N., 2015. An application of European Customer Satisfaction Index (ECSI) in business to business (B2B) context.Journal of business & industrial marketing.30(1). pp.17-31. Bargiela-Chiappini,F.andNickerson,C.R.,2014.Writingbusiness:Genres,mediaand discourses. Routledge. Bell, E., Bryman, A. and Harley, B., 2018.Business research methods. Oxford university press. Cheng, C. C., Yang, C. L. and Sheu, C., 2014. The link between eco-innovation and business performance: a Taiwanese industry context.Journal of Cleaner Production.64.pp.81- 90. Jazdi, N., 2014, May. Cyber physical systems in the context of Industry 4.0. In2014 IEEE international conference on automation, quality and testing, robotics(pp. 1-4). IEEE. Jussila, J. J., Kärkkäinen, H. and Aramo-Immonen, H., 2014. Social media utilization in business-to-business relationships of technology industry firms.Computers in Human Behavior.30.pp.606-613. Kozubíková, L., and et. al., 2015. Personal characteristics of entrepreneurs in the context of perception and management of business risk in the SME segment.Economics and Sociology. Popovič, A., and et.al., 2014. How information-sharing values influence the use of information systems: An investigation in the business intelligence systems context.The Journal of Strategic Information Systems.23(4). pp.270-283. Wirtz, B. W. and et.al., 2016. Business models: Origin, development and future research perspectives.Long range planning.49(1). pp.36-54. 6