Module Convenor Coursework Title Reflective Personal Development Report and Plan Academic Declaration

(use relevant theories and concepts to support your answer) Public speaking is an important skill for both perfect delivery of speeches and also professional presentations, training and meetings. Current business organizations are seeking good public communications because it helps to win over the crowd, to motivate people and to inform.Public speaking is a skill that follows different types of theories and concepts.

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Reflective Personal Development Report and plan
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Executive Summary
The aim of this paper is to discuss about the major skills important for me in enhancing
my leadership skills. It is identified that i will be more focused towards enhancing my
public speaking skills and conflict resolution skills. It is also discussed in this paper that
these skills will help me in developing by leadership approach in the long term. In
identifying the key strengths and weaknesses, I have used Belbin team roles method
and Thomas Kilmann Conflict mode questionnaire. It is identified that i need to improve
my challenge taking capabilities. On the other hand, it is also identified that my ability for
adjusting with others will be beneficial for me in initiating effective process of teamwork.
In this paper, i have also discussed about the action plan that i will follow in overcoming
my identified weakness. Thus, it can be concluded that the strategies discussed in this
report will be helpful for me in overcoming my weakness and I will also be able to have
the fair understanding about the strengths. Thus, can work further to enhance my
strengths. In addition, the discussed action plan will also help me in having an approach
about how to enhance my leadership skills for the future.
REFLECTIVE JOURNAL ENTRY PRO-FORMA 1
What is the core skill to develop? Public speaking
The first core skill is the Public speaking which create values for the employers and lead the
person to grab the opportunity to fulfil leadership criteria such as effective communication of
vision.
Why is this core skill important?Why did I select this skill to reflect on? (use relevant
theories and concepts to support your answer)
Public speaking is an important skill for both perfect delivery of speeches and also
professional presentations, training and meetings. Public speaking skills helps the speakers

to achieve an excellent position in the organization. Current business organizations are
seeking good public communications because it helps to win over the crowd, to motivate
people and to inform.Public speaking is a skill that follows different types of theories and
concepts such as Lasswell’s model, Shannon and Weaver’s model, transactional model and
Interactional Model of Public Speaking. (McQuail and Windahl, 2015).
Public speaking skill is selected due to the reason that it will cover the major criteria of
communication, which is important in the current time. If the public speaking skill can be
improved, then it will also enhance the effectiveness of communicating with others and
identify their issues and key factors. I have selected this model because I need to work on
my communication method. I must address people and speak in front of them in such a way
that I am able to understand the issues that are being faced by the people and convey some
solution to them. +
Reflect on your current competent regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your tutor,
plus your own reflections on your thoughts, feelings and behaviors to answer this
question)
From the feedbacks of the peers, tutors and the Thomas Kilmann conflict resolution test
findings, I have found out that I need to work more on becoming an efficient public speaker
(Riasi and Asadzadeh 2015). From these findings, I have understood that despite I think
myself confident to share my thoughts among a group of people, I lack the enthusiasm,
energy and friendliness needed for becoming a successful public speaker. The feedback
from my tutors and peers reveal that I need the voice control ability and body language to
enhance audience relations which is the focus of the public speakers.
Can you identify any contradictionsfrom your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
From the analysis of my own thought and understanding about myself I have found that
these are quite contradictory with whatI have found in the feedbacks from my peers and
tutor. I have found that though I feel I can engage my audience through acknowledging them
and conversing, but I need to follow some of the very important methods of mixing nonverbal
methods in the verbal communications. Secondly, I need to understand the effectiveness of
perfect delivery of my messages like pausing between ideas and speaking deliberately and
slowlyso that my audience understand
How might this skill help me in the future? (use references to support your argument)
This skill will help me in business presentations at work in my professional lifepursuits. I can
engage the subordinates through efficient public speaking in one hand and convince the
stakeholders on the other. This will help me in the negotiation process for the growth of the
business. Thus, is can secure a reputed place for me in any organization(Visla et al. 2013).

REFLECTIVE JOURNAL ENTRY PRO-FORMA 2
What is the core skill to develop? Assertiveness or conflict resolution
Another important skill for personal development is the assertiveness or conflict resolution
skill that helps the companies to maintain good relationship with both internals well as
external stakeholders.
Why is this core skill important? Why did I select this skill to reflect on? (use relevant
theories and concepts to support your answer)
Assertiveness or conflict resolution skills is important as conflict is one of the most inevitable
features in the development of leadership skills. Conflicts exists as people do not get along
or agree among themselves always. This is the reason why the resolution of these conflicts
is important in any organization. The differences in the thought process as well as
understanding of the situations are different among people therefore, they need individuals to
understand the criteria and mitigate the problems so that smooth operation of the institution
can be ensured.
As Interest-Based Relational Approach points out that the person needs to have good
relationship with others so that they listen what the solutions (Lord, Gatti and Chui 2016). By
keeping the people as well as the problems separate from each other is the primary
requirement of the successful approach to mitigate conflicts among the people. This
approach identifies that paying attention to the interests of the people indulging in the conflict
is essential so that the conflict resolution process can be easily started.
I selected this theme to reflect upon because it is one of the most crucial aspects of the
modern-day business management. In order to solve the conflicts that might often arise, I
first need to understand the differences between people and make them work peacefully as a
team. Morton Deutsch: Cooperative Model can be used for reducing the conflicts that may
arise. In order to stop the team mates from fighting with one another, trust and mutual
understanding must be used. Conflict resolution skill is selected due to the reason that in the
current diverse workplace, conflict is highly likely to happen due to the differences in opinions
between the stakeholders. Thus, having the idea about the conflict resolution will help in
gaining further competitiveness in organizational management. Moreover, conflict resolution
will also be beneficial in teamwork due to the presence of different employees from different
social backgrounds (Prause and Majtaba 2015). Thus, I will be able to build consensus

among the team members by resolving their conflict.
Reflect on your current competent regarding this skill. How did you assess
your competence? (use your self-assessment findings, feedback from peers
and your tutor, plus your own reflections on your thoughts, feelings and
behaviors to answer this question)
As detailed in the feedbacks of the tutors as well as the peers who know my
strengths and decision-making tendencies have pointed out that I possess very
limited conflict resolution skills and try avoiding any conflict situation. Conflict
resolution skills are related to the bullying prevention methods for which I need to
have negotiating power and friendliness with other people associated. As I am an
introvert person, engaging in such issues is quite difficult for me hence I cannot
effectively mitigate any conflict situation.
From the Thomas Kilmann Conflict Mode, it is identified that I have more skills in
terms of accommodating followed by avoiding and compromising and collaborating. It
is also identified that I have least scored in terms of competing. (Riasi and
Asadzadeh,2015) has suggested that the Thomas Kilmann Conflict Model is one of
the best means to undertake the self-assessment test. This denotes that I have more
assertiveness and cooperativeness skills and competencies. I am more focused on
meeting the concerns of others over my own (Riasi and Asadzadeh,2015). However,
the high score in avoiding denotes that I am skeptical in dealing with conflicts and
avoiding over facing the challenges. Thus, it can be concluded that I have both
negative as well as positive sets of competencies.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
From the feedbacks of the peers, tutors and Thomas Kilmann Conflict Mode Questionnaire, I
have found that there are no contradictions(Riasi and Asadzadeh, 2015). I see myself to be
peace loving person who does not prefer to indulge in any type of conflict therefore, I cannot
assert myself while respecting others. I have limited capabilities to find resolution of the
problems that relates two conflicting people. In this regard, I prone to take sides rather
remaining neutral to mitigate the issue. I feel stressed in such situation and react more
unexpectedly.
How might this skill help me in the future? (use references to support your argument)
Developing the Conflict resolution skills, I will be able to become more assertive and build
stronger relationship with the people around me. This skill will help me solve the issues due
to poor management and learn respectful and professional manner to solve problems. The
conflict resolution skills will help me to resolve my own problems effectively quickly.
Moreover, it is helpful in the process of reduced tension and increased understanding of the
conditions within limited time. Thus, I will be able to establish a conflict free organization
(Weisskirch and Delevi,2013).

REFLECTIVE JOURNAL ENTRY PRO-FORMA 3
What is the core skill? Team work
Team work skill is one of the most important factors in the today’s business world as most of
the reputed companies operating internationally prefers to work in a team structure for better
production (Caetano et al., 2015).
Why is this core skill important? Why did I select this skill to reflect on? (use relevant
theories and concepts to support your answer)
This skill of team work is essential for the successful operation of the induvial in the business
setting. This is essential for the motivating of the unity in the workplace. This is because the
teamwork environment promotes atmosphere of friendship and loyalty, the business leaders
need to apply this setting in their organizations. As detailed in the Tuckman’s theory of group
development and teamwork, this brings the individuals with diverse talents, communications
skills, weaknesses, strengths as well as habits (Thompson, Johnstone and Banks, 2018).
This also helps in the incorporations of differing perspectives as well as feedbacks that
makes the organization more effective and diverse to face any type of situation.
I have selected teamwork skills due to the reason that in the current business scenario,
majority of the corporate jobs are being done through team. Thus, it is important for me to
determine the skills related to the teamwork to have the fair understanding about my
strengths and areas for improvement.
Reflect on your current competent regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your tutor,
plus your own reflections on your thoughts, feelings and behaviors to answer this
question)
As Lynch and Clemens has detailed in their study (2018)the Belbin team roles findings as
well as the feedbacks of the peers reveal that I am capable in focusing in the organizing and
planning skills. This is one of the chief factors in working in team setting. My decision-making
process is also successful which helps me to move things forward. To the tutors, I am
capable to indulge in the group decision making process that is one of the main aspects of
teamwork. From the Belbin team roles,I have understood that I have developed problems
solving skills by following the teamwork method (Lynch, Lynch and Clemens, 2018).
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?

From Thomas Kilmann Conflict resolution instrument test, andfeedbacks I have identified that
there is an incongruity which relates to the process focus team skills. To my tutors my
communication skill which is an essential aspect of maintaining teamworking talents, is
lacking. I am less capable of building support though communication. Therefore, my
persuasion as well as influencing skills are also affected. However, I personally feel that I
communicate exactly wat is needed in a situation hence can manage or manipulate my team
members efficiently.
How will this skill help me in the future? (use references to support your argument)
Developing teamworking skills will help me to work more efficiently in the competitive
environment of the organizations. I will be able to chair meetings and reduce any chances to
conflict among the team members. Through this I can also solve the issues of cross-cultural
conflicts among the team members and keep them motivated to face my type of situation
positively(Jackson, Sibson and Riebe, 2014).
REFLECTIVE JOURNAL ENTRY PRO-FORMA 4
What is the core skill to develop? Time management
Time management is essential for developing leadership or management skills in this highly
competitive market otherwise the companies fail to meet the requirements of the customers
in one hand and fail to perform up to the mark (Haughey, 2015).
Why is this core skill important?Why did I select this skill to reflect on? (use relevant
theories and concepts to support your answer)
Time management is essential in this competitive business world. I have selected this skill to
analyze as I feel each and everyone in this fast-changing world need to manage time.
Through time management, one can effectively use their efforts within desired time. As the
punctual persons know to control time he can accomplish more with less time and effort.
Proper time management helps to improve decisions making ability. According to the 80-20
rule of time management, the teams or the organizations can improve the production of
theirs(Haughey, 2015). By managing time, the organizations cater exactly what the
customers or the other stakeholders need. This makes them more competent.
Reflect on your current competent regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your tutor,
plus your own reflections on your thoughts, feelings and behaviours to answer this
question)
To my tutor I am a punctual person who can accomplish tasks within given time. From
Thomas Kilmann Conflict resolution instrument test, I have also found that I am an organized

person in getting the tasks done within given framework and time. These reveal that take
decisions within limited time and do not procrastinate to take actions. Therefore, these will
help me in the future in gaining support from the internal and external stakeholders.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
Even though, my Belbin self-assessmentand feedbacks of the stakeholders reveal that I am
organized and punctual, to my peersImake decisions in hurry. In focusing on the time, I feel
stressed hence my decisions are not always right which affect the effectiveness of my
actions. To these feedbacks, with time I need to focus on the relevancy other opportunities
which can prove the efficiency of my decisions.
How might this skill help me in the future? (use references to support your argument)
By developing this skill, I will be able to develop self-discipline which leaves no room for
procrastination. This will allow me to find out free time so that I can relax and remain stress
free. With proper time management will be able to find out learning opportunities which will
increase my competency. Moreover, this will allow me to become more reputed as well as
successful in my career(Rapp, Bachrach and Rapp, 2013).
Summary and Action Plan:500 words
Analyzing the concept of personal strengths and weaknesses is important due to the
reason that it will help me to design the future strategies and approaches accordingly. The
following sections will discuss about some of the identified strengths and weaknesses.
Strengths:
From my analysis I have found that one of the major strengths of mine is the ability of
accommodate myself with the opinions of others. This will help me in having further and greater
level of acceptance among the peers. Secondly, it is also identified by me that I have the
advantage of having the analyzing skills, which is being identified from the Belbin team roles
concept. This also denotes that I will be able to play the role of analyst in the team.
Weaknesses:
It is also identified that my major weakness is avoiding the unfavourable circumstances
rather than facing them. Another weakness of mine is competing, which denotes that I may get
uncooperative in nature, which may have adverse impact on the team efficiency. In addition, it is
also identified by me, that even though I am having the strength of team working skills, but still I
will require more corporate exposure in order to have the competitive edge over others. Thus,
lack of work and practical experience is a weakness for me. It is for this reason that I need to
develop my skills in the practical world.
Action Plan:
Improvement factors Actions Time

Learning to work
in a group
I need to see the matter from different
perspectives
I need to increase my capability to
work in a cross-cultural group
To communicate my ideas effectively
so that others may can listen and
understand my points
I want to improve my skills of facing
the challenges rather than avoiding
them. This will further improve my
competitiveness.
Within two
months
Learning to
communicate
I need to join courses for learning
effective communication method that
will help me to learn public speaking
also
I need to practice more
I have to learn to remain relaxed so
that no anxiety expressed at the time
of speaking
I need to learn nonverbal
communication method and perfect
body language
Considering the interest of others will
Within four
months

be major aspect of communication i
want to improve. This will help me
having more consensus-based
decision making from my side in the
teamwork.
Learning to
mitigate conflicts
I need to stay calm at the conflict
situation
Listen to the reasons of conflicts
Learning to be neutral despite my
support goes to one particular side.
I would like to improve the conflicts
that can get emerged due to
differences in social and cultural
factors. This will be relevant in the
diversified workforce management
system.
Within two
months
Therefore, it can be stated that I need to develop many aspects of my competencies
based on my Strengths and Weaknesses’ with regards to my Strengths, On the other hand,
Developing team working skills will help me to work more efficiently in the competitive
environment of the organizations. My decision-making process is also successful which helps
me to move things forward. Proper time management is also needed which will help me to
improve decisions making ability.

Personal Development Plan
Specific Measurable Attainable Relevant Timely
Developmen
t Area
Name the
area of
development
you want to
work on
Exactly what you
want to work on
Break the area
down to a specific
target of skill
How you are
going to
measure
improvement
?
Where is the
evidence
going to
come from?
Are planned
actions realistic
within your life?
When and how
you will work on
this?
How are
actions
relevant
to skill?
Explain
how they
will help
you
achieve
goal
When
should this
be
completed?
Set a timely
deadline of
achievemen
t
Developmen
t Area 1
Public
speaking
I want to improve
my skills of facing
the challenges
rather than
avoiding them.
This will further
improve my
competitiveness.
My skills will
be measured
by
determining
the extent to
which i am
comfortable
in public
speaking and
also taking
feedback
from the
audiences.
I need to see
the matter from
different
perspectives
I need to
increase my
capability to
work in a
cross-cultural
group
To
communicate
my ideas
effectively so
that others
may can listen
and
understand
my points
A leader
should
have the
capability
of public
speaking
and
leading
from
front,
which will
be gained
by me by
this.
Within two
months
Developmen
t Area 2
Assertivenes
s
Considering the
interest of
others will be
major aspect
ofcommunicatio
n i want to
It will be
measured by
determining
the extent to
which other’s
interests are
getting place
I need to join
courses for
learning
effective
communicatio
n method that
The more
value will
be given
to other’s
opinion,
the more
will be the
Within four
months

improve. This
will help me
having more
consensus-
based decision
making from my
side in the
teamwork.
in the
decision
making
process.
will help me to
learn public
speaking also
I need to
practice more
I must learn to
remain
relaxed so that
no anxiety
expressed at
the time of
speaking
I need to learn
nonverbal
communicatio
n method and
perfect body
language
influence
of my
leadershi
p among
others.
Developmen
t
Area 3
Team work
I would like to
improve the
conflicts that
can get
emerged due to
differences in
social and
cultural factors.
This will be
relevant in the
diversified
workforce
management
system
Determinatio
n of the team
productivity
will help to
identify the
effectiveness
of my
teamwork.
I need to stay
calm at the
conflict situation
Listen to the
reasons of
conflicts
Learning to be
neutral despite
my support
goes to one
side.
Effective
teamwork
will help
me to
gain
influence
on the
team
members.
Within two
months

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Appendix

Belbin team roles results