Module: Management and Operations (Marketing) Unit Code: (S-D 2020) RQFBM-M&O0602052

Submission Front Sheet
Assignment Code:(S-D 2020) RQFBM-M&O0602052
Programme: BTEC Higher National Diploma (HND) in (Marketing)
Unit Title and Number: Management and Operations (Unit 4)
RQF Level: 4
Unit Code: D/508/0488
Credit value: 15 credits
Module Tutor: Olajide Joshua
Email: [e-mail]
Date Set: 7TH Sep 2020
Distribution Date: 14th Sep 2020
Name: Zsolt Bandi
Registration Number: 25229
Date: 07/12/2020
Is this a First Submission or Second Submission ?
Word Count (max.5000)
Turnitin Score
1
Zsolt Bandi RQFBM-M&O0602052 07/12/2020
Learner’s statement of authenticity
Student’s Name: Zsolt Bandi Student’s ID Number: 25229
I certify that the work submitted for this assignment is my own. Where the work of
others has been used to support my work then credit has been acknowledged. I have
identified and acknowledged all sources used in this assignment and have referenced
according to the Harvard referencing system. I have read and understood the
Plagiarism and Collusion section provided with the assignment brief and understood the
consequences of plagiarising.
Signature: Zsolt Bandi Date: 07/12/2020
Yes
5094 words
%

Contents
Introduction...................................................................................................................2
Differences between leaders and managers................................................................3
Leadership theories......................................................................................................5
Theories of Leadership.................................................................................................7
Theories of approach, including situational Leadership, systems leadership and
contingency.................................................................................................................10
The critical approaches to operations management..................................................13
Role of a leader and a manager in operations management.....................................16
The importance of operations management and how they help organisations to meet
business objectives.....................................................................................................17
How operations management to help organisations to meet business objectives....17
The impact of environmental factors on operations management.............................18
Different factors affect the business environment and wider community...................18
Conclusion..................................................................................................................20
Bibliography................................................................................................................21
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Introduction
The Lidl brand was launched in Germany and has expanded considerably to be one
of the biggest food companies. The first Lidl store opened in 1994 in the UK, and
today, twenty-five years later, there are over 800 stores and 13 regional distribution
facilities throughout the UK with more than 22,000 employees. Lidl is proud to offer
the best quality goods to its consumers at the lowest possible costs and to partner
together with its distributors to make that happen. They are very enthusiastic about
local sourcing where possible, and about two-thirds of their goods come from British
manufacturers.[CITATION Lid20 \l 2057 ]
Operations management is a part of operational structures that achieve the highest
possible level of efficiency inside a business. It also deals with turning of capital and
labour to goods or services as fast as could be expected to maximise the company’s
profits.[CITATION WIL203 \l 2057 ]
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Differences between leaders and managers
In Lidl organisation, managers follow the method, want stability and power, and
automatically attempt to fix problems quickly, sometimes before they correctly
understand the nature of the situation. Leaders, on the other hand, accept
uncertainty and loss of organisation and can postpone closure in order to handle the
problems more thoroughly.[ CITATION Abr04 \l 2057 ]
Management is the monitoring and assessment of services in order to reach a goal.
These management activities must include the creation of a business plan and the
management of staff behaviour to accomplish these aims through the application of
appropriate resources. Mangers could also relate to the arrangements for the
qualifications and experience of employees inside the company. A successful
manager must develop a range of skills, including preparation, coordination,
organisation and Leadership. It also takes a thorough knowledge of the priorities of
the organisation and how to guide staff, distribution and other activities to achieve
them. [CITATION ind20 \l 2057 ]
At Lidl, the management of the organisation is effective in maintaining that strategy
adopted by the corporation lead to the enhancement of performance. The managers
of Lidl have set goals for the performance of the operations of the workers and
members of the organisation, through the successful, practical communication skills,
to get the job done by staff, bearing in mind obligations imposed by managers.
Leadership is a method of encouraging a group of people to collaborate towards a
shared purpose. Inside a corporate setting, these can include senior managers and
colleagues with a strategy to address the needs of the company. Leadership
captures the spirit of being curious and happy and inspire others. Good Leadership
is founded on ideas that are effectively communicated with others in a way that
motivates everyone sufficiently to act as the leader wants them to act.[CITATION
SUS20 \l 2057 ]
The workers at Lidl work as a single unit. Their team is working to produce outcomes
that push beyond hierarchical limits.
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They will ensure, through their Leadership, that teams operate closely around the
company.
Their business plan is founded on the principle of elegance. In the same way, their
leadership description is so simple that it could be summarised in five statements:
collective Leadership, team bonding, being competitive and high-performing, building
loyalty and being reasonable, becoming a role model and showing Leadership.
[CITATION lid20 \l 2057 ]
Leadership Management
Leadership decides the voice of the
company, the general priorities and the
long-term objectives of the leader, and
so the managers have to execute a
strategy to accomplish it. The main
traits of the leader are strategic vision,
setting goals and values, inspiring and
coaching the staff, risk commitment,
long-term and high level of
concentration.[ CITATION htt \l 2057 ]
Management is on a smaller level and
relies mostly on details than on
Leadership. The leader determines the
goal and the overall strategy, the
manager executes and then does what
is required to accomplish the plan. The
key features of management are tactical
oriented, implementation, the
accomplishment of targets, team
direction and control, risks and even
short-term oriented.[ CITATION htt \l 2057 ]
With effective Leadership and ineffective management, Lidl organisation succeeds in
fulfilling its goals and sources of inspiration, but no manager encourages the success
of short-term strategies. With effective management and ineffective Leadership,
anything can be appropriate, even without clear guidelines and a systematic
approach.[CITATION htt \l 2057 ]
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Leadership theories
At Lidl, leadership theories are perspectives that have been developed to explain
how certain people became leaders. Those theories discuss the features and actions
that people should develop in order to enhance their leadership skills.[ CITATION CFI19 \
l 2057 ]
[CITATION cul16 \l 2057 ]
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