Use Case: Issue Recall

This use case describes the process of issuing a recall for products. It involves the manufacturer contacting the manager for recall, the manager notifying the reseller to return the product, and the manager verifying the returned products before returning them to the manufacturer.

Subsystem warehouse
Description of use case issue recall.
Manufacturer identify there is need to recall back products out of market due to default or
producing wrong products .The manufacture contacts Manager for recall .On receiving request
the manager process recall and notify reseller to return product. Reseller then returns product to
amazon warehouse .The manager checks is products are valid and the one manufacturer
produced .After verification is done and manager identifies they are real products Manager
returns to manufacturer.
Description of use case create recall request.
Manager on receiving request of recalling backing products .Manager creates recall back request
by informing Reseller of Manufacturer recall request. Reseller then returns products to manager
then manager forwards products to Manufacturer. Create recall request ends when manufacturer
receives recall products

Table 1 below show Extended use case description of issue recall
Extended Use Case Description Issue Recall
Use Case Name Issue Recall
Scenario Success Scenario: Product is returned
Failure Scenario: Fail to return product
because it was already purchased by
customer
Triggering Event The manufacturer need to recall product
from amazon warehouse wants to withdraw
Cash from his/her account.
Actors Manufacture, Amazon warehouse and FBA
Reseller
Purpose To issue Recall of products
Overview/Description The use case describe the way manufacturer
issues recall back products
Type Study requirement and implementation
Requirement.
Stakeholders Amazon owner,staff,customer,manufacturer
Manager, FBA Reseller and Government
Pre-Conditions System is operating, The manufacturer has
requested for recall of process and manager
is processing return back.
Post-Conditions The manager has already processed a
Recall and Manufacturer has received
products
Special Requirements
Flow of Events
Actor Action System Response
Manufacturer contacts manager for recall
back of products .Manager process and
contact also FBA Reseller for recall back.
When manager receive product from
Reseller .Manager return back the products.
System notify Reseller about return of
products.
System records recall back products and all
transactions
Alternate Flow of Events/Exceptional Conditions
Manager process recall ,Manufacture
receive products and manufacture confirm
products
Wrong products, products already sold and
products out of market

Table 2 Below shows use case description of create recall Request
Extended Use Case Description create recall Request
Use Case Name Create Recall Request
Scenario Success Scenario: Create recall request and
receive product from FBA reseller.
Failure Scenario: Fail to create recall
request due to products already sold and in
use.
Triggering Event The manager need to create recall request
Actors Manufacture, Amazon warehouse and FBA
Reseller.
Purpose To create recall request from reseller.
Overview/Description The use case describe way a manager
creates recall request.
Type Study requirement and implementation
Requirement.
Stakeholders Amazon owner,staff,customer,manufacturer
Manager, FBA Reseller and Government
Pre-Conditions System is operating, The manager has
received a request to create recall product
from manufacturer
Post-Conditions The manager has processed recall back
request and received products then returned
to manufacturer
.
Special Requirements
Flow of Events
Actor Action System Response
Manager process recall request by
contacting reseller to return goods. Reseller
returns good on receiving manager request
Manager check and verify goods if they the
one manufacturer produces
System notify reseller about recall.
Recall transactions are recorded.
Alternate Flow of Events/Exceptional Conditions
Manager process recall, confirm
product,verify validity of products and
returns products
Wrong products, products already sold,
products not available

Figure 1 below shows activity diagram of issue Recall use case.

Figure 2 below shows activity diagram of create recall request use case

Figure 3 below show sequence diagram of issue recall use case

Figure 4 below show sequence diagram of create recall request use case

Prototype
Figure 5 below show prototype of manufacture issue recall product on Amazon
Manufacturer logins in system as manufacturer selects products then click on recall goods
dropdown box to select radio button iPhone s6 then submit the details will be taken to manager
side to view recalled goods and process recall goods.
Test plan
ID
Title Issue Recall
Precondition Manufacturer signs in to recall
Steps 1.Click product
2.click on Recall goods
3.Then select IPhone 6s
4.lastly click submit
Expected Results Details are submitted to admin panel and
manager view recall request then process
recall.Finaly Recall products are delivered to
manufacturer
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Pressman, S,R,Ph.D. (2018).Software Engineering. Practitioner’s Approach (8thEd.).
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Lethbridge, C, T and Laganiere,R.(2016) Object-Oriented Software Engineering:
Practical Software Development Using UML and Java (3ndEd.). New York, McGraw-Hill.