Project of Leading Lean 2022

Running head: LEADING LEAN PROJECT
Leading Lean Project
Name of the Student
Name of the University
Author’s Note:

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LEADING LEAN PROJECT
Table of Contents
1. Discussion of Handling Conflict with Partner and Builder with details of Conflict
Management Strategy for these Stakeholders............................................................................2
2. Selection of One Leadership Style and Explanation about Successful Management of the
Project to Completion................................................................................................................4
3. Explanation of using Seven Quality Control of 7QC Tools and Techniques for helping to
manage the Project.....................................................................................................................5
4. A Risk Management Strategy for the Project with proper Identification of Risks and
Explanation of Strategy for Management of the Risks..............................................................7
References................................................................................................................................11

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1. Discussion of Handling Conflict with Partner and Builder with details of Conflict
Management Strategy for these Stakeholders
Conflict management can be referred to as the major procedure to limit each and
every negative aspect of conflicts, when each and every positive aspect of conflict is being
incremented (Folger, Poole & Stutman, 2017). The major objective of this conflict
management can be referred to as proper enhancement of group and learning outcomes like
performance and effectiveness within the organizational settings. A properly managed
conflict could easily and promptly improvise the group results. Resolution of conflicts
includes subsequent reduction, termination as well as eradication of all types and forms of
conflicts. The five major styles of this conflict management are competing, compromising,
collaboration, avoidance and finally accommodating. The businesses could easily gain high
advantages from the correct levels and types of conflict (Saeed et al., 2014). A proper
managed and controlled conflict can easily increment organizational learning only after
incrementing the total number of questions being asked and even encourages people for
challenging the respective status quo.
A conflict in the company at specific interpersonal level involves disputes within the
peers and even conflict between supervisor and subordinate. One of the most distinct and
important approach of mediation for conflict is party directed mediation or PDM, which is
mainly suited for the disputes within peers, colleagues and co-workers and hence leading to
multi ethnic, multi-cultural and interpersonal disputes (Prenzel & Vanclay, 2014). This
particular mediator is responsible for listening to every party separately within a pre
mediation even before bringing them into a joint session. The entire for this mediation is that
the parties eventually learn about conversing directly with the adversary within joint session.
The major causes of conflict substantially range from the divergent goals and objectives to
philosophical differences for powering imbalances. A poorly managed or unmanaged conflict
can generate a significant breakdown in lack of productivity and trust. For the smaller
businesses, this success can hinge over the cohesion of some individuals and finally loss of
the business.
For the given construction project of building a dream home, it is required to handle
the probable conflicts to a high level, so that there exists no chance of dispute or conflict in
the project work. It would also ensure that each and every stakeholder of the project, like
builder or project partner are agreeing to the various important points and aspects of that

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particular project (Stipanowich & Lamare, 2014). With a basic understanding of this type of
conflict management strategy, the organizations or businesses get better opportunity of
dealing with the conflicts even before they escalate beyond repairing.
1. a) Conflict with Project Partner: The details of handling conflicts with the project
partner are as follows:
i) Collaborating: The first and the foremost important and significant strategy for
conflict management with the project partner would be collaboration. This type of
collaboration eventually works after integration of different ideas and ideologies that are
being set out by different people. The main aim of collaboration would be finding out of a
creative and innovative solution that is highly acceptable to all stakeholders of the project.
Collaboration, although being highly useful, subsequently calls for a specific time
commitment that is not at all appropriate to each and every conflict (Einarsen et al., 2018).
The project manager of the dream home project should work collaboratively with the partner
for the core purpose of establishment of project policies, and the collaborative decision
making can easily reduce complexities of project management to a high level. Proper
collaboration can provide transparency to the various procedures and outcomes of the project.
ii) Accommodating: The second vital and noteworthy strategy for conflict
management with the project partner would be accommodation. This particular strategy of
accommodation can easily and promptly entail in providing the opposite side of expected
outcomes. A proper usage of the accommodation can eventually take place when any 1 of the
parties is expecting to keep status quo and perceiving the subsequent issue as minor one. It
helps in placing high emphasis on the goodwill and harmony than mere winning. This
particular strategy for conflict management has the chance of including the ideas of both
project partner and project manager and hence ensuring success in the project.
iii) Competing: This is yet another noteworthy and important strategy for conflict
management with the project partner. Being a project partner, he or she comprises of equal
right for getting involved in the decision making process (Jiang et al., ). For this purpose, it is
required to compete or take part in the activity. Although, any 1 of the party or partner loses
in this type of strategy, the conflict or issue gets the best result without any doubt. This
competitive strategy works extremely well for few number of conflicts, majorly for the
emergency conflicts.

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1. b) Conflict with Project Builder: The details of handling conflicts with the project
builder are as follows:014
i) Compromising: The builder of the project is responsible for making the project
successful by proper construction. Conflict with the project builder can make the project
unsuccessful and can even bring out major issues in the work. Hence, it is vital to
compromise with the builder at certain levels could be highly beneficial for the project to
resolve the existing conflicts. The compromising strategy usually calls for both the sides of a
conflict for giving up of elements of the position for the core purpose of establishing an
acceptable and agreeable solution (Stipanowich & Lamare, 2014). This particular
compromising strategy also prevails when the project builder holds extra power. The project
owner eve employ compromise in the contract negotiations with the builder if such issue
arises.
ii) Avoiding: Another effective and efficient strategy for conflict resolution with
project builder in the dream home project is avoidance. This specific avoidance strategy seeks
in putting off the conflict completely. After delaying and ignoring the conflict, the subsequent
avoider would hope that the issue resolved without major confrontation. The project builder,
who actively avoid the conflict frequently and have low esteem for holding a position of
lower power. Such avoidance strategy can even serve as one of the most significant profitable
strategy of conflict management.
2. Selection of One Leadership Style and Explanation about Successful Management of
the Project to Completion
The entire project of dream home does have faced issues related to request of funds
for construction and development of the work. There had been issues in agreeing or finalizing
the design of layout of their project and even project plan, hence leading to delay in the
overall work. One of the major reasons for such issues is lack of proper leadership
(Nanjundeswaraswamy & Swamy, 2014). An effective leadership style and strategy ensure
that the entire project is being executed efficiently. Although, there exists different forms of
leaderships, the most effective and efficient style of leadership that would be extremely
beneficial for this particular project would be democratic leadership. In this particular
leadership style, the leader of the project eventually makes decisions on the basis of the
inputs from all team members and stakeholders. Although, the final decision is being

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undertaken by himself, he or she ensures that the other members are effectively taking part in
the project work.
It is termed as one of the most effective and common styles of leadership, as it
enables the low level team members in exercising the authority that is required for utilizing
wisely in the futuristic positions (Iqbal, Anwar & Haider, 2015). It even resembles the
process by which decisions could be made in the project meetings. The project manager
hence, does not face any complexity or issue related to conflict and there is no chance of
project disputes, as the decision is being taken, only after discussing with the rest of the
stakeholders. The feedback taken from the different stakeholders and team members, would
reduce the existing issues of project delay or project planning and designing and thus
enhancing the chances of project success to a higher level. Due to the constant participation
in the project decisions, it becomes quite easier for the project leader and team members in
taking a participative role within the respective procedure. Creativity and innovation are
majorly encouraged as well as rewarded, thus high productivity and better morale is increased
majorly (Khan et al., 2015). Due to the constant discussion with team members, the
weaknesses of dream home project would be identified and these would be resolved; hence
democratic leadership would be the most suitable style of leadership for this project.
3. Explanation of using Seven Quality Control of 7QC Tools and Techniques for helping
to manage the Project
7 quality control or 7QC tools and techniques are extremely important and significant
for better management of the project (Goetsch & Davis, 2014). Such distinctive tools majorly
comprise of the simplified statistical and graphical techniques for resolving the critical
quality related problems. Such tools are majorly termed as 7QC since they can be easily
deployed by the project manager with limited training in statistics and better scope for
solving the quality related complex issues. These seven quality control tools are those
fundamental instruments that are required for improvement of the quality procedure as well
as products and services. They are being utilized for examination of the procedure of
production, identification of the major issues, providing solutions for avoidance of future
defects and even controlling the fluctuations of the overall quality of the product (Ewels et
al., 2016). For the project of dream home, analysis can be done with 7 quality control tools
and techniques and the details are provided in the following paragraphs:

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i) Stratification: The first and the foremost quality control for this project of dream
home is stratification. It is a basic technique, which eventually separates the respective data
that is being collected from a wide variety of different sources so that the respective patterns
could be observed effectively. The most significant purpose of this stratification technique is
to properly sub divide the data, before conquering the complete information for solving an
issue (Magar & Shinde, 2014). It is a type of flow chart that provides a visualized
representation of the process, which include external and internal operational boundaries,
hand offs within individuals and departments as well as activities getting completed. Since,
dream home is a construction project, it is needed for the best process improvement tool
involvement. A series of events could be analysed and the respective project owner could
easily resolve the issues without any type of complexity. Stratification can effectively map
out the events for successful illustration of a complex procedure for finding out the
commonalities within the events (Hazır, 2015). Flow charts could even be utilized for
breaking down the complex processes and hence the project parameters would become
successful.
ii) Histogram: The second QC is histogram, which is a chart with various columns.
Such columns represent the distribution by the mean. When this histogram is normal, the
respective graph would have a bell shaped curve, however, when this histogram is abnormal,
it could eventually take various shapes on the condition of the distribution (Wang, Peng &
Leal, 2014). These histograms are being utilized for successful measurement of one thing
against another and should even have a minimum of 2 distinct variables. The main purpose of
histogram would be studying the data density within any provided distribution and
understanding the data or factors, which repeat itself. It even helps in prioritization of the
factors and identification of the areas that are needed efficiently. The pictorial representation
of a data set for the dream home project is being provided by the histogram.
iii) Pareto Chart: Another important and significant quality control tool or technique
is pareto chart. This particular chart revolves around the distinctive concept of 80 20 rule that
can underline that in every procedure, around 80 percent of the issue is being caused by
almost 20 percent of some important factors that are often termed as vital few, however the
rest of the 20 percent issues are caused by 80 percent of several minor factors that are termed
as trivial many (Bittremieux et al., 2017). The main purpose of this pareto chart is to
eventually highlight the major factors, which can cause issues in the project. It would help the

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dream home project to identify the weaknesses effectively and even would be helpful for
focusing on causes, which would comprise of the greatest effects, whenever resolved.
iv) Scatter Diagram: This particular diagram or plot is a specific statistical tool,
which depicts each and every dependent variable over Y axis and the independent variables
over X axis after plotting as dots on the common points of intersection (Okonechnikov,
Conesa & García-Alcalde, 2015). The main purpose of a scatter diagram is successful
establishment of a relationship within a problem or overall effect and the causes, which are
impacting this problem. Thus, the dream home project would be able to gain solutions to
every problem faced.
v) Control Chart: The control chart is a statistical chart that helps to determine when
the entire industrial process is in major control or not and whether it is capable in fulfilling
the respective limits of customer defined specifications. Over usage of resources is checked
efficiently with this particular chart. The major purpose of a control chart is determining
when the respective procedure is absolutely stable or not and comprises of the core capability
within present conditions (Mitra, 2016). In the project of dream home, the project owner and
other stakeholders would be able to check the resources and ensure that there had been no use
of excessive data complexity and the project would become successful as per clients’
specifications.
vi) Check Sheet: This is yet another vital and significant quality control tool or
technique, which helps in providing quality to the respective project. This check sheet or tally
sheet could be metrics and structured table or format that is required for successful collection
of data as well as analysis (Joshi & Jugulkar, 2014). This information is termed as
quantitative and the main purpose of this check sheet is listing down of the most vital check
points and events within a metrics or tabular form for keeping on marking or updating the
respective status over the occurrence that is helpful in understanding the overall progress,
cause defect and identification of defect patterns. Thus, the dream home project can easily
tally the data and list down the vital factors, without much complexity.
vii) Cause and Effect Diagram: The cause and effective diagram or Ishikawa
diagram is the 7th vital quality control tool that is required for successful identification of
several causes, leading to the issue or effect and even helping in deriving meaningful relation
within them. The main purpose of this particular diagram is successful identification of each
and every root cause behind the problem and when the quality related issue is being defined,

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all types of factors could lead to the identification of causes (Simanová & Gejdoš, 2015). In
this project of dream home, the sub factors of issues could be easily identified with this
specific diagram. The different factors and their root causes could be successfully identified
with the help of a proper cause and effect diagram in the construction project.
4. A Risk Management Strategy for the Project with proper Identification of Risks and
Explanation of Strategy for Management of the Risks
A risk management strategy for the dream home project with successful identification
of risks and management strategies is provided below:
Description of the
Risks
Likelihood Impact of
the Risk
Risk Owner Mitigation Strategies
Safety hazards, which
lead to the worker
injuries and accidents.
These issues could be
extremely vulnerable
for the project as if the
workers would not be
able to work properly,
it is evident that the
project would become
unsuccessful (Kwakye,
2014).
Medium High Project
manager
Precautions should be
undertaken for the
project work, so that no
worker or employee
faces any type of issue
or complexity related to
safety in managing their
works.
Management of the
change orders. This
particular type of risk
is extremely common
as there always exists a
high chance of clients,
changing the orders. It
can become quite
difficult for the project
manager or partner to
Low Medium Project
manager
A legal agreement
should be made with
the client regarding
change management, so
that such issues are not
faced in future.

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manage these change
orders efficiently.
Incomplete drawings
as well as poorly
defined scope of the
project. It occurs when
the project architect
does not provide
proper and accurate
drawings and the
project manager does
not define the scope of
the project properly.
The dream home
project can become a
failure with such risk.
High High Architect
and project
manager
The project manager
should discuss the
scope with the rest of
the team and the
architect should provide
a prototype of the
design of dream home
(Taylan et al., 2014).
Poorly written
contracts. A poorly
written contract is
responsible for arising
disputes in the project
work. Moreover, such
contract could even
bring out conflicts
amongst the
stakeholders of the
project.
Medium High Stakeholders The stakeholders
should consult with the
rest of the project team
before writing the
contract, so that no vital
point is left behind.
Damage or theft to
different tools and
equipment (Smith,
Merna & Jobling,
2014). Since, dream
home is a construction
High High Workers A security agent should
be hired for the sit for
24*7 to keep an eye on
the equipment.

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project, several tools
and equipment are
present and thus
damage or theft to
these equipment could
be extremely
problematic for the
work.
Shortages in labour.
This is yet another
common issue that can
arise in the dream
home project. If the
labours would not be
getting proper wages
or salaries, it is evident
that they would not
work properly and
there could be a major
shortage in labour.
Medium High Labours and
project
manager
Legal agreement with
the labours should be
made by the project
manager for discussing
about wages and
salaries (Perlman,
Sacks & Barak, 2014).
Major issues with the
suppliers and sub-
contractors. The sub-
contractors and
suppliers might get
into conflict and issues
could be faced in the
business.
Low Medium Suppliers
and sub-
contractors
A negotiation team
should be appointed for
successful eradication
of these conflicts
(Taroun, 2014).

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