This report focuses on Inspira Capital, which intends to contract a cleaning company to help in the new 20 storey grade A house. The need for a new cleaning company raises the need to develop supply chain procedures. The supply chain procedures in the report have elements such as criteria for identifying potential suppliers. The report further focuses on control measures to prevent potential procurement risks from happening during service delivery. The report further identifies the evaluation standards that the audit team will follow to establish whether the service level is met.