Supply Chain in Servco based on Canada

Supply Chain in Servco 1
Supply Chain in Servco

Supply Chain in Servco 2
Table of Contents
Introduction......................................................................................................................................3
About Servco...............................................................................................................................3
Different sections.........................................................................................................................3
Mission of Servco............................................................................................................................3
Vision of Servco..............................................................................................................................4
Core Values of Servco.....................................................................................................................4
Industry Description........................................................................................................................4
Product/Service Overview...............................................................................................................7
Product/Service Description............................................................................................................7
Purpose Statement...........................................................................................................................8
Concept of Supplier Sourcing..........................................................................................................8
Significance.....................................................................................................................................9
Background......................................................................................................................................9
Summary and Approach................................................................................................................10
References......................................................................................................................................12

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Introduction
About Servco
Servco to be based in Canada would tend to operate as a retail institution that would essentially
focus on retailing of different types of services to its members along with retailing different types
of merchandises pertaining to various categories to its customers. The business model of Servco
would be designed based on understanding of the business model of the multinational retailer
Servco that operates both along the product and service dimension (Costco Wholesale
Corporation, 2019).
Different sections
The different sections in the report would essentially highlight on the mission, vision and
objectives of the firm with also providing an effective overview of the retail industry based in
Canada along with detailing of the service mix to be provided by Servco to its members. Finally,
the significance and background in carrying out a capstone project would also be addressed at
the last in a reflective fashion.
Mission of Servco
The mission statement of Servco would essentially reflect the fashion in which the service mix is
ought to be designed to help customers gain effective solutions to their personal and business
needs. The organization would focus on designing an innovative service portfolio for helping in
enticing the customers.

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Vision of Servco
The vision of Servco is to enhance the level of its operational efficiency such that it encourages
the members of the wholesale club in carrying out their buying and selling activities and also to
gain on potential savings in the long run.
Core Values of Servco
The core values based on which the management of Servco focuses on carrying out its business
operations are outlined as follows. The management focuses obeying by the laws of the land
while carrying out the retail operations. Further, the organization also takes a pledge in saving
and protecting the interests of both the internal and external members like the employees and
customers respectively. Servco’s management also focuses on both respecting and also in
generating rewards to both the suppliers and other stakeholder groups such that it highlights the
social responsiveness of the firm (Costco Wholesale Corporation, 2018).
Industry Description
The retail industry in Canada reflect a sluggish growth rate wherein during January 2018 the
growth in the level of retail sales accounted a growth of around 5.3 percent on a year-to-year
basis. However, the same is recorded to be lower than the growth rate achieved during January of
around 6.7 percent.