Supply Chain Analysis: Eddie Stobart Logistics Plc Competitive Edge

This report provides an in-depth analysis of supply chain management at Eddie Stobart Logistics Plc, a prominent logistics company based in London. It explores key supply chain concepts, principles, and processes, including adapting to customer needs, aligning demand planning, and differentiating products. The report also examines how effective supply chain management can derive a competitive advantage for the organization, emphasizing the importance of ethical standards, efficiency, and proactive planning. Furthermore, it discusses the interrelationship between the supply chain and other organizational areas, highlighting the flow design optimization and digitization of customer service as crucial factors for improvement and growth. The report concludes by underscoring the significance of strategic initiatives and supply chain visibility for maintaining a competitive edge in the logistics sector.

Report

Table of Contents
INTRODUCTION...........................................................................................................................3
SUPPLY CHAIN CONCEPTS, PRACTICES AND PROCESSES...............................................3
Supply chain concepts.................................................................................................................3
Principles.....................................................................................................................................4
Processes......................................................................................................................................5
SUPPLY CHAIN MANAGEMENT DERIVING COMPETITIVE ADVANTAGE.....................6
ISSUES FACED BY SUPPLY CHAIN AND LOGISTICS...........................................................7
THE INTERRELATIONSHIP BETWEEN THE SUPPLY CHAIN AND OTHER AREAS OF
ORGANIZATION.........................................................................................................................10
CONCLUSION..............................................................................................................................12
REFERENCES................................................................................................................................1

INTRODUCTION
Logistics is referred to the term that is the detailed with respect to the organisation as well as its
entity that are into dealing with implementation prospective. The term logistics is coined with the
origin of consumption as well as the need that is to be met. Logistics usually deals with the
prominent factors of delivering services to clients at our customers that are associated with the
formulations of the organisation. The organisations are more into directing their products as well
as their services with respect to the right set of logistics as well as the data that is being supplied
by the supply chain management that is usually encroached upon in the organisation (Govindan
and et.al, 2018). In order to maintain the logistics there is a need to go with the transportation
perspective that will entitle the prominence of dealing with logistics and supply chain
management. This entire report usually deals with the prominent logistics that are being entitled
by the organisation and also how far the flow of management is included in bringing about its
communities into existence. The organisation that is chosen in this regard is Eddie Stobart
Logistics Plc. This organisation is one of those logistics company that is incorporated in London
and is also registered in march 2014. The organisation is more into dealing with the prominent of
logistics and supply chain management throughout the geographical data that is being protected
by the organisations. Industries as well as companies are all encroached upon by the organisation
as well as its supply chain mechanism.
SUPPLY CHAIN CONCEPTS, PRACTICES AND PROCESSES
Supply chain concepts
The supply chain concepts are necessary in order to highlight the appreciable quantities as well
as the participation of different organisations in order to deal with the intelligence of product
transfer. It is first necessary to understand the key principles because the business operations
usually rely over the key principles as well as the technological metrics that are usually provided
by the company (Abdirad and Krishnan, 2021). The different concepts that are entitled in this
regard are as follows:
Appreciating what a supply chain usually is: it was necessary to go with the appreciation that
will have to be gratified in regard to supply chain because all the formulations as well as
operations that are put forth with respect to the identifiable techniques will first have to be
appreciated. The supply chain usually and tightens the fact of the organisational commodity by
taking the organisational products as well as a business orientation throughout the country and

therefore the business profits with respect to this certainty. Therefore the key concepts will first
have to be understood and will have to be appreciated in this regard.
Understanding where company fits: it is not about how far the organisation Eddie Stobart
Logistics is moving ahead in terms of supply chain management. Everything lies in half hour it
outfit in different areas that are being participated by the organisation (Tu, 2018). It is
prominently one of the appreciable fat to understand the role because the supply chains will first
have to be understood. In this regard the organisation Eddie Stobart Logistics is usually
evaluating its prices with respect to different fields like that of retailing as well as the automobile
industry that is put forth such that it can fit the right sector in the right possible way. This can
also be one of the profitable entity that the organisation can deal with.
Discussing the ways to align: the management in the organisation is always entitled with the
right set of entities that will have to be highlighted. The organisation is also moving in terms of
how far it can a line it strategies based on the kind of said that it is dealing with. For example
when it is a retelling factor that the product transfer will have to be such that the packaging as
well as the description will have to be taken care about. These ways can help the organisation
Eddie Stobart Logistics in order to be steadfast in the kind of strategies that it can incorporate.
Intelligent conversation: before dealing with an organisational supply chain management it is
always necessary to have a complete ok regarding how far the organisation will move ahead in
terms of using its logistics and supply chain management. This intelligent conversation will help
to understand and analyse the different features that are following the midst of all the
organisational perspective and the company will evaluate how far it can move ahead in terms of
affordable means.
Principles
There are several principles that are highlighted in regard to identifying the strategies of supply
chain management with respect to the organisation (Kummer and et.al, 2020). They are as
follows:
Adapting to customer needs: there are various types of customers based on demographics as
well as the features that are oriented with geographic locations. The first and foremost thing that
the organisation usually and title is the customer need. The customer needs are highlighted in
various perspectives because it is not until when the complete set of needs are understood that
the organisation Eddie Stobart Logistics cannot move ahead in terms of fulfilling their standards.

There for the company is always in terms of adapting itself to the customer needs that it can
move ahead with a long perspective.
Customer is logistics network: the logistics network that is being dealt by the organisation is
usually customise with respect to the cities as well as countries that it is dealing with. It is
entirely dependent upon how far the profitable standards are wearing and based on that the
company usually customises the right set of distances as well as the logistics network.
A line demand planning across supply chain: a good amount of planning will help the
organisation in order to stay effective for our long run. The business services as well as the
movement of its operations will usually determined by the plan that is interlinked between the
standards of network as well as the organisational entities. In this regard the provision of services
as well as the kind of transportation commencement that are being dealt by the organisation
Eddie Stobart Logistics are usually aligned in such a way that will help the customers as well as
clients in order to get habituated to the business output.
Differentiate products close to customers: it is not until when there is a proper differentiation
between different strategies that are entitled by customer personification that the organisation can
stay effective in logistics sector (Lai and et.al, 2018). It is always necessary to link the standards
of provision that is entitled to the customers as well as their closest towards the products.
Strategic orientation in this regard will help the organisation to differentiate the company's assets
along with how far their work models are differing which are close to customers.
Processes
It is always essential to move ahead with the kind of process that will have to be entitled because
it is not until when there is a proper process that is initiated the organisation cannot move ahead
with its standards. In this regard the supply chain process that is initiated by the organisation
Eddie Stobart Logistics is as follows:
Planning: this is also known to be one of the initial stages of supply chain processing. A proper
planning is dependent upon how far the customers are being entitled with the right set of duties
and therefore based on their personification as well as their need the kind of strategy will be
planned accordingly.
Develop: developing the entire mechanism is moving ahead in terms of are the planning
objectives are being highlighted. This developing or sourcing is entirely based on the raw

material that will have to be utilised in terms of packaging the order as well as the transportation
issues that will have to be developed.
Make: the products that our customers are taken into consideration and are also manufactured
accordingly.
Deliver: the delivering point of view is the fourth stage where it will entitle the destined location
as well as how far are the customer needs will have to be consigned. This is entirely based on the
delivery stage and it will also bring about various points of customer interests into account.
Return: the final stage is the return perspective where the defective or damaged goods will
therefore be returned back to the initiative. The ware house in this regard will accept the policies
based on the terms and conditions that are being initiated and the return will be commenced.
SUPPLY CHAIN MANAGEMENT DERIVING COMPETITIVE
ADVANTAGE
Supply chain management is always essential in order to deal with the processes as well as the
techniques that are necessary for the organisations to inculcate. It is also considered to be one of
the chief procurement for every organisation in order to attain a competitive advantage because
in order to stand in the midst of competition it is always essential to go with an exponentially
strong supply chain management. There are several complex problems that are put forth with
respect to identifying the customers as well as their situations such that based on their interest the
supply chain management usually customises its efficiency (Sweeney and et.al, 2018).
By emphasising upon the fact and also providing the delegate services it is also essential to move
ahead with highest ethical standards. Maintenance of both ethical standards as well as its
efficiency towards its work policies can help it to stand in the midst of competition and also have
a collaborative organisation. The company Eddie Stobart Logistics in this regard is one of the
best out of the lot for supply chains where its efficiency is entirely dependent upon the necessary
skills that inculcate. Today in order to stand in the midst of competition it is necessary to
understand the culture and the kind of techniques that will have to be implemented and
incorporated. Moving head with the strategy of fulfilling customer need the company has
brought about a greater value for organisations in terms of maintaining supply chain and logistics
management.
The proactive means that are put forth with respect to its planning and leading the entire crucial
components of different processes of supply chain management it has brought about an

improvement in the terms of organisational development. There is a flow design that is put forth
in order to optimise the distribution network centres that is one of the essential factors in deriving
competitive advantage. The organisation deals with the flow design optimisation which is one of
the improving factor in digitising customer service. Transportation is one of the probable criteria
that will have to be highlighted in order to move ahead with rapid improvement and a growth
trajectory that will bring about lot more profit (Treiblmaier, 2019). The organisation in this
regard has entitled every supply chain need with respect to identify and the transportation
perspectives and also the line or the channel that is one of the basic requirement which will have
to be initiated. Contextual understanding is first necessary in order to stand in the midst of
competition. The company in this regard help the organisations in order to have a leveraging
digital business model that is always brought forth with respect to customer solutions.
In this regard the organisation can deal with the supply chain needs and can also balance the
growth prospect of the company. There are also several leaders that are governing the
organisation in terms of bringing about strategies to move ahead with initiatives that the
company usually need to improve supply chain visibility. This is also one of the starting point of
growth where one can probably highlight the competitive advantage and can also initiate overall
the speculations. The empowering are the transformation that is necessary for supply chain
organisations will have to first identify the fact of investment. While dealing with investment it is
also necessary to evaluate the basic processes that are associated with globalisation because the
countries are the different places that are into globalisation as varied needs and every need will
have to be critically idealized (Zijm and et.al, 2019). A proper perception regarding other
different growth prospects that are contributed with respect to a strategic supply chain
management will initiate the competitiveness that is necessary for organisations to grow in terms
of dealing with customer satisfaction. This customer satisfaction is necessary because it is not
until when an organisation has got a proper customer base that the company cannot move ahead
in terms of growth.
ISSUES FACED BY SUPPLY CHAIN AND LOGISTICS
While dealing with supply chain management there will be several issues that will have to be
entitled. Customers in this regard are usually have to be managed with respect to different
perspectives and their representatives that are put forth by the initiative. The organisation Eddie
Stobart Logistics in this regard is dealing with the set of activities that will help to manage and

understand different issues that are pertaining to quality and supplies and activities. The
production in this regard will also have to be entitled with respect to various customer needs. The
issues will arise as a part of challenges that are brought forth as follows:
1. Quality customer service: quality customer service is one of the centralised components of
supply chain management and it will have to be entitled with the right set of needs. This is
because customers are the major perspectives as well as the assets that are to be dealt and the
right quality in this regard will therefore derive a proper customer base. Perfect timing as well as
setting is one of the requirements in which this issue is usually arrives at. As a part of orientation,
it is always essential to deal with the resources such that the quality customer service can
therefore be added as one of the major components (Sodero and et.al, 2019).
Solution: although it looks very simply yet it is one of the biggest contrary aspects that will have
to be stressed upon. Understanding different preferences of the customers can help to deal with
the needs and therefore it can also bring about the unique solutions that will have to be
formulated. The solution will have to be such that the companies will have to excel in bringing
about the efforts such that the new technologies that will have to be incorporated can be learnt
accordingly. The company in this regard will eventually deal with the kind of technologies that
are existing in the modern world which can help you emphasize of work maintaining quality
customer service.
2. Costing: cost is one of the means that will also derive any kind of service that is initiated over
organisational perspective. In this regard the logistics and supply chain management will have to
deal with the raw material cost as well as the energy and labour costs that are the major
economic conference. There are several operations it will have to be inculcated as a part of
production and also to provide the affordable means of delivery service to the customers.
Therefore, in order to deal with this perspective of a different problems that are associated with
the costing it is necessary to keep up the operations with respect to have for the organisation can
meet the needs of customers.
Solution: the best solution as a part of this is to understand the demographics and customer
preferences such that a proper monitoring and therefore be brought forth. Executing plans on an
efficient basis is also as important as dealing with the warehouse efficiency. By providing this
warehouse efficiency one can eventually deal with the cost-effective measures (Sodero and et.al,
2019).

3. Risk management: risk management is off the external factors that are operating against
organisational context. This can also be those factors that are usually have to be monitored such
that there will not be any kind of global scoring agenda that are raised on the organisational
standards. In order to monitor this particular risk assessment there are several strategies that will
have to be inculcated because these are the major issues that will have to be entitled by the
company while dealing with different countries and the varied rules and regulations.
Solution: as a part of risk management, it is always necessary to have alternate solutions that will
help to overcome distractions. This is because the cause of operations require a proper
development and technological implementation that will help to mitigate risk and also
management the organisational effectiveness and its personification. This is one of the vital
components in the entire operation which will bring about the right risk management facility.
4. Supplier relationship: supplier relationship is one of the criteria that will have to be
maintained. This is because after many years relationship is essential in order to deal with the
high standards as well as timely manner deficiency. For this the harmonious relationship will
have to be fostered with respect to the organisation as well as the clients of such that an
improvement in terms of bringing about the performance of the company in terms of logistics
and supply chain management can rule the entire perspective of customers.
Solution: the solution in this regard is to work upon building interactive means with customers
and the time management in order to cope up with the challenges that are following in regard to
customer relationship standards.
5. Qualified personnel: qualified personnel are necessary for the organisation in order to
manage the organisational efficiency. In supply chain management as well as the logistics that
are being dealt by the company is it is always necessary to find the talented and most appropriate
people such that the qualified professional a will deal with the extravagant choices that are
pertaining with respect to its operations. An understanding will have to be clearly fostered in this
regard because it is not until when the duties and responsibilities are clearly conveyed that the
person will not be able to move ahead with organisational efficiency.
Solution: the solution is a part of this is to deal with the hiring and the promotion of the
organisational employment because this will bring about the requirement within no time. The
hiring criteria will have to undergo certain stages that will filter people who are talented enough
and can also bring about the responsible ones into existence (Zijm and et.al, 2019).

6. Delays: most of the challenges and issues that are being entitled with respect to logistics and
supply chain management is especially the unforeseen delays. This is because there will be a
procurement that is brought forth with respect to protect and strategies and the delivery might not
go in terms of 100% planned one. Therefore, this will bring about a delay in the efficiency of
organisational commencement and that will be one of the issue that is being faced by the
organisation.
Solution: as a part of this per solution is to have a surplus stock that are necessary to deal with
the right set of delivery timing. This can also help the organisation in order to run over a smooth
mechanism and there will not be any kind of issues that are entitled.
THE INTERRELATIONSHIP BETWEEN THE SUPPLY CHAIN AND
OTHER AREAS OF ORGANIZATION
The supply chain management is one of the major and important factor in this business
world. This rapid increase of the technology and surrounding are putting the great impact on the
supply chain and other departments of the company. It has been known that a company named
Eddie Stobart who is a supply chain management organization provides the services to the
consumers and helps them to obtain effective result (Hofmann, Sternberg, and et.al., 2019). The
network of people, information and resources represents the steps which can get the products and
goods in the original state to the consumer. In general, the supply chain management includes the
working areas like production, shipment and distribution of the product at last to the consumer.
In previous studies, it has been studies that supply chain management is a major part of the
organization which helps in enhancing the growth and development effectively. For example, a
consumer orders some product from a store but they are unable to come at the store and take it
by themselves the store implements the services where they deliver the goods and products at the
location which helps the consumer to get the desired good in accordance. It helps the store to not
lose their customer and also can distribute their god and services with definite manner.
Supply chain plays an important role in the business occupation and also helps in reducing
the costs of the rivalry companies by providing the effective and good shipments and can win the
business landscape easily. The organization is consisting of different departments and areas
which support and do the work to increase the effectiveness and result into the success. It has
become necessary to understand the context overall where the supply chain management is
interrelated with the other departments of the organization and also ensures the success criteria

and growth of the particular business occupation (Ghaffar, Rashidian, and et.al., 2021). Let’s
understand the other areas of the Eddie Stobart supply chain management with the meaningful
examples.
Operation Management: The operation management helps the company to grow effectively in
every direction. This management has the responsibility of monitoring and controlling all the
essential areas of the department and provide the effective solution to the individual which will
help and support the organization in fruitful manner. The operation management includes the
forecasting of the products, creating the supply chain plans and availability of raw materials,
analysing he method and working procedure so that consumer can get the good and qualitative
material (Lai, Sun, and Ren, 2018). The operational department have a relation with the supply
chain management as the consumers what expects and desires from the services and organization
is totally depends on the supply management department which helps the organization to fulfil
their needs and requirement according to the customer expectations. They have a duty to achieve
the goals and targets of the company to build the innovation and success.
Customer Relationship: The CRM which means customer relationship management have a
responsibility where they are required to fulfil all the demands, suggestion and resolve the
obstacles a consumer suffering because of the company. The good customer relation can make
the company to grow and develop successfully and can provide the maximum profits in the
organization. This department is interrelated with the supply chain departments as the issues and
obstacles consumer facing of late service deliveries can be resolved by the customer relationship
department by implementing their knowledge and working criteria in the effective approach. The
Eddie Stobart company supply chain management is quite good and results into successful
approach of the consumer because of the supply chain management and a good customer relation
department which is growing the business in rapid manner.
Purchasing and sales: The purchasing and sales department works and its process is cleared
with the terms only that they have to take the orders of the consumers and sale the products by
effective and proper approach. The sales department in depend on the supply chain management
which can make the company to grow effectively and can also maintain the reputation of the
company (Macchion, Da Giau, and et.al., 2018). For example, the sales department have to
communicate with the supply chain team that how much time it will take to deliver the product
and goods at the particular location so that they can ensure the consumer and can promise them

in appropriate and also can fulfil the expectation of the deliver and shipment accordingly.
Fulfilling the demands and expectation the consumer by exact timing of the services of shipment
make the consumer satisfy and also maximize the number of consumer for the effective and
timely facilities.
Finance and accounting: The accounting and finance management is responsible for maintain
the expenditures of the company and spending which is the important sector in any business
organization (Ben-Daya, Hassini, and et.al., 2019). The supply chain management is also
impacted and interrelated with the finance management as the distribution, delivers and shipment
process also requires the definite economy and budget to the entire process in effective manner.
The accounting and finance management helps and supports the company to supply the definite
amount of economy individual and can exhibit the result in proper manner. The supply chain
management requirements and needs all required and organized by the finance team and
department.
CONCLUSION
In this report, it has been concluded that supply chain management plays an important role in the
organization. It helps the company to grow and develop in effective manner and can enhance the
productivity effectively. It includes the different concepts, principles and process in the regard of
the mentioned company and good practices and failures. In addition, the report also mentioned
the logistics and supply chain ideologies that contribute the success of the business occupation.
The supply chain management also have some issues but can be resolve by the methods and
steps which’re mentioned. This department is also able to provide the success and growth to the
organization and also have the relationship with the other department of the organization and
makes the entire company to develop effectively.

REFERENCES
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literature review. International Journal of Production Research. 57(15-16), pp.4719-4742.
Ghaffar, A., Rashidian, A., and et.al., 2021. Verbalising importance of supply chain management
in access to health services. Journal of Pharmaceutical Policy and Practice. 14(1), pp.1-3.
Govindan and et.al, 2018. Big data analytics and application for logistics and supply chain
management. Transportation Research Part E: Logistics and Transportation Review. 114.
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Logistics Management.
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chain management: identifying research questions and future directions. Future Internet.
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logistics and supply chain management: An empirical investigation. The International
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International Journal of Logistics Management.
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supply chain management. Production Planning & Control. 29(1), pp.9-28.
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Management.
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Treiblmaier, 2019. Combining blockchain technology and the physical internet to achieve triple
bottom line sustainability: a comprehensive research agenda for modern logistics and
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