Operations and Service Management

Operations and service
management

Contents
Contents......................................................................................................................................................2
INTRODUCTION.......................................................................................................................................3
MAIN BODY..............................................................................................................................................3
Identifying one operation management practice in Sainsbury.................................................................3
Critically analyzing how supply chain management impacts the organization.......................................4
Evaluating how technology is embedded in this process.........................................................................6
Identifying supporting functions that are linked to training operation management practice...................7
CONCLUSION...........................................................................................................................................8
REFERENCES..........................................................................................................................................10

INTRODUCTION
Operation management practice is of prime importance both for the present and future
working of business and helps in knowing various areas of improvement so that maximum
efficiency is assured. Furthermore, the present report is based on Sainsbury that is well known
in UK for selling variety of products and further the study will explain one best operation
management practice that has helped in firm in sustaining the market and attracting more
customers towards the business. Moreover, study will critically analyse the impact of this
operation management practice in success of firm. Also, the report will provide detailed analysis
and role of technology in operation management practice and will explain how it is been used
within the Sainsbury. Lastly, study will explain significance of various support function in
ensuring best operation practice within the workplace in detail.
MAIN BODY
Identifying one operation management practice in Sainsbury
Sainsbury is operating on large scale in various parts of the world and hence it is very
important for the company to have the best employees that are not only qualified in performing
certain job roles within the workplace but are also very well efficient in carrying out certain task
at the workplace through use of specific skills and competencies (Wilson, 2018). Moreover, the
best operation practice that is been followed by the cited firm is ensuing Stock control,
delivery and supply chain management through providing efficient training to all the
employees on timely and on systematic basis. Also, operations of the business are carried out in
smooth manner only because of the reason that employees are motivated enough to take
challenging roles and have high morale that certain task would be completed on time and in right
manner.
Furthermore, the supply chain management is done on regular basis and especially taken
care when Sainsbury is planning to bring any new change within the organization or is doing
strategic planning to expand into newer regions in the market (Chen and et.al., 2022). Moreover,
the operation managers within Sainsbury are only aiming in devising the methods through which
the wastage might be reduced and greater productivity and efficiency might be achieved. For