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E-Business E-Business 1 Introduction 3 Task 13 Q. 1 Describing and comparing the offline and online environment for firm

   

Added on  2020-01-28

13 Pages5290 Words388 Views
E-BUSINESS

Table of ContentsE-Business............................................................................................................................................1Introduction..........................................................................................................................................3Task 1...................................................................................................................................................3Q. 1 Describing and comparing the offline and online retail environment for firm.......................3Q. 2 Analysing how value is created in e-business..........................................................................6Q. 3 Recommendations to increase consumer for online purchasing..............................................9Conclusion..........................................................................................................................................11References..........................................................................................................................................12

INTRODUCTIONE-business (electronic business) of organization manages its all type of operations throughInternet. It includes buying and selling of products, processing payments as well as servicing tocustomers in the market. It is necessary for organization to increase its sales and revenues in theindustry (Weill and Vitale, 2013). Block and Quayle (B and Q) is retail company which provideoptimistic retail products to its consumers in the United Kingdom. The present report describessupply chain process of online and offline retail store. It represents the comparison of offline andonline retail environment of organisation with help of some factors. Further, It describes Porter fiveforces model for review of retail industry in the nation. In addition to this, it also suggestsimprovements which help B and Q to enhance selling online of products in the retail sector of UK. TASK 1Q. 1 Describing and comparing the offline and online retail environment for firmGenerally supply chain management contribute effective role for B and Q to manage flow ofits goods and services in the market. It associates movement of raw material, work in progress andfinished products from origin point to consumers. Offline supply chain management of B and QPurchase of raw material: Management of B and Q purchase raw material from its suppliers in thenation. For example, organization purchase the wheat from reputed companies by analysing itspositive report in the retail market (Vlachos, 2014). Then after, firm fix rates of wheat from itssuppliers in the market. As per suitability, firm purchases material from its vendors in the nation. Work in progress: In this process, management of B and Q takes delivery from suppliers as pergiven time frame at warehouse (Sandberg, 2013). For example, organization also stores its variousproducts like Oil cans, wheat and other commodities at storage to manage safety of them. Dispatch all material to store: Ware house of enterprise dispatch its material to its store at majorcities of nation. For example, store of B and Q takes supplies from its ware house as per consumerdemand of retail products in the market. Customer purchasing: Consumers come to store for purchasing of retail products. In addition tothis, they purchase their commodities as per requirement in B and Q and pay the money instead ofpurchased products in the store (Bertolini and et.al., 2012). Online supply chain management of B and QGenerally, purchase of raw material and work in progress are the same in online supply chain of Band Q. Then after, it creates some differentiation between process of online and offline supply chain

which are described below the paragraph. Demonstration of material to website: B and Q enterprise represents its various types of retailproducts at the company website as per availability of products. For example, customers oforganization open its site with register id and password. Further, they select their products as pertheir requirement by analysing rate products and discounts (Shankara and et.al., 2015). They orderthe products of firm by paying the money with help of net banking, debit card or credit card. Delivery of material through logistics companies: Management of B and Q make contact withmany logistics companies for managing delivery system in the nation. This process provides betterreliability to manage its online retail operations in the market (Chong, 2014).For example, B and Qestablish tie up with courier and distribution organizations to provide proper delivery forconsumers. This process also contribute effective role for organization to dispatch its materials tocustomers in the United Kingdom. Comparison of offline and online retail environment of B and QTechnological practices and issuesThere are many technological practices and issues in offline and offline process of supplychain in the market. According to Hartono and et.al (2014), offline supply chain process requiresless technological assistance as comparison of online supply chain. In the offline supply chain, Band Q need computers and supply chain management software to analyse flow of goods which doesnot create more issues as compare to online supply chain (Hartono and et.al., 2014). Further, thisthing also provides reliability to manage retail and sales operations of organization in the retailsector. As per Amit and Zott (2012), online supply chain process requires huge technologicalresources such as proper connectivity of internet, website, proper communication facilities tomanage its online supply chain operations in the market (Amit and Zott, 2012). On the other side,these things create so much complexities to manage all technological resources in B and Q. Inaddition to this, it also increases the expenditure of maintenance and repair cost of corporation. Itneeds many IT expert to manage online retail operations of enterprise as comparison of offlinesupply chain process at work place (Vize and et.al., 2013). Ethical and regulatory practices and issuesManagement of B and Q corporation retail uses proper ethical and regulatory practices andfaces many issues. According to Pantano (2014), offline supply chain has to follow lot of legal rulesand regulations to perform its retail operations. In addition to this, organization is also responsibleto manage as well as implement health safety policies of employees, store and products whichrequires many human resources to follow the regulations as comparison of online supply chain

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