Supply Chain Management Assignment(SCM )
11 Pages3401 Words30 Views
Added on 2020-06-06
Supply Chain Management Assignment(SCM )
Added on 2020-06-06
ShareRelated Documents
UnderstandingOperations, Logistics andSupply ChainManagement
Table of ContentsINTRODUCTION...........................................................................................................................1Two important areas in managing operations, logistics and supply chain .................................1Critical review of relevant Operation, Logistics and Supply Chain Management theories........2Analytical discussion with relevant and similar examples.........................................................4Recommendation.........................................................................................................................6CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
INTRODUCTIONOperation management can be simply defined as the process of maintaining the wholeactivities with in an organisation. Every operations are managed effectively in enterprise so thatbest outcome can be obtained from that. On the other supply chain management and logistics isconcerned with the administration of flow of goods and services (Ubeda, Arcelus and Faulin,2011). This includes storage and movement of raw materials or finished products from one pointto another. The present report is based on the operational management of NHS. In this project,various theories of operation, Logistics and Supply Chain Management are explained so thatcompany understand its importance and focus on its maintenance. National Health Service(NHS) is a healthcare system which is publicly funded. It was formed in the year of 1948 and itsheadquarter is located at London. It provides majority of health care in England such as primarycare, long term healthcare, in – patient care, dentistry and ophthalmology. In addition this, it alsooffers various services like eye tests, prescriptions, dental care, aspects of ling term check ups,etc. in very less charges as compared to the private firms. In fact, it provides most of the servicesto the resident of UK at free of cost. In order to offer proper services or facilities to commonpeople, NHS should maintain their supply chain management and logistics in proper way. All theactivities or operations should be arranged and maintained appropriately so that no conflictswould raise in future and heath and safety at care setting is preserved effectively.Two important areas in managing operations, logistics and supply chain The two main areas that needs to be managed appropriately are following :Service development and process : NHS ought to focus on the development of services andprocesses provide by them to patients. By keeping this in consideration, corporation should offerbest possible services to the care users so that their disease or any kind of problems can beremoved in minimum period of time (Tako and Robinson, 2012). The venture should recruitskilled as well as experienced health professionals or doctors as well as associates like ward boy,nursers, compounder, etc. for taking care of patients. This is very important for gaining the trustof public as most of the people think that in government hospitals proper care and services arenot provided in relation to private organisations. Due to this, very less number of people aretaking facilities of NHS.1
Managing quality : While providing services, quality is very essential factor that needs to beconsider. If low or poor quality services are supplied then an individual may loose its life. As lifeis priceless, government should provide best quality services to their civilians. Quality shouldalso be retained in term of medicines as well. Low quality of medicinal drug can affect the healthof a person very badly or sometimes people suffering from severe disease do not recoverimmediately due to taking worst quality medicines. Therefore, it is very important for NHS toprovide better or best quality of services as well as medical facilities to citizens of its country. Critical review of relevant Operation, Logistics and Supply Chain Management theoriesAs per the view point of Fugate, Mentzer and Stank (2010), operation management isconcerned with controlling the manufacturing process and operations of business in an efficientmanner. Six sigma is one of the important theory of modern operations management. This is anapproach that emphasises on quality. This was developed by an American company known asMotorola in the year of 1986. in this era, this is a model of managing quality and are utilised inbusiness and industrial sector. It consist of set of methods for improving the quality of processes.As there is a demand of high quality in NHS, this theory is proved to be very beneficial. Thereare common five steps that is followed in this model are define, measure, analyse, improve andcontrol. Gold and Seuring (2011) says that in first step those processes needs to be focussedwhich are faulty in nature. This can be decided via doing analysis of need and goals of firm. Bythis way, issues, aims and deliverables for the project are defined. In second step, a special teamshould be build up for measuring or analysing the initial actions of the process. Such statisticalmeasures formulate a list of expected inputs that might cause problems and assists the team inunderstanding the process of benchmark performance. In third step, members of team evaluatesthe process by separating each input or the possible reason for the failure and testing it as the rootof the issue. Thus, by this analysation, group members determines the reason for process error(What is Lean Six Sigma?, 2017). And from the same time, they start working in order toimprove the performance of system. In last step, team adds controls to the process for ensuringthat it would not regress and become ineffectual once again. 2
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Understanding Operations, Logistics and Supply Chain Management Assignment - NHSlg...
|10
|2867
|363
Assignment on Understanding Operations, Logistics & Supply Chain Managementlg...
|9
|3109
|135
Understanding Operations, Logistics and Supply Chain Managementlg...
|13
|3452
|398
Logistics and Supply Chain Management - Cambridge University Hospitallg...
|13
|3719
|9
(PDF) Operations Management of Logistics and Supply Chainlg...
|12
|3127
|132
Understanding Operations, Logistics And Supply Chain Management : Essaylg...
|11
|3289
|120