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Support Work in Social Care Doc

   

Added on  2020-09-08

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SUPPORT WORK IN SOCIALCARE
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Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1 ...........................................................................................................................................3P.1 Role and responsibility of non direct care workers..............................................................3P.2 Interpersonal skills required in non direct workers ..............................................................3TASK 2 ...........................................................................................................................................4P.3 Functions of non direct workers in supervision of the team................................................4TASK 3 ...........................................................................................................................................5P.4 Responsibility of non direct workers in maintaining the health, safety and security..........5P.5 Importance of supervision and management in development of non direct workers...........5CONCLUSION ...............................................................................................................................6REFERENCES ...............................................................................................................................7.........................................................................................................................................................7.........................................................................................................................................................8
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INTRODUCTIONHealth care companies are the organizations who provide service related to social careand medical treatment to public. Care U.K. is the company which is operated in U.K.It isfounded in 1994 They provide services regarding health to different NHS patients. It is done tosupport old aged people and persons which are suffering from any disability.(Aveyard,2014).Report discusses about the roles of workers related to non direct social care in environment,importance of team working in care environment. Project describes about the role of workerswho are not involved in maintaining the health.TASK 1 P.1 Role and responsibility of non direct care workersMany users have ideas regarding the work of doctors and nursing staff. Now a days therole and responsibilities of non direct workers have increased so hence it increase theimportance of them. Role are -Office staff – Receptionist anther administrators haver to perform various services andthey have to solve the problems in minds of service users. Service users have to provide the skillsand knowledge required in the billing and the rooms availability and other relevant data. Highgate care home employees have to receive the feedback and suggestions from the patientsregarding the treatment, hygienic process and other facilities provided to them. Maintenance – There are various employees who are responsibility for the cleaning andhygienic purpose. They clean the pillow covers and bedsheets. They keep the environment cleanso that good hygienic conditions can be maintained in the company. This helps in provide thehealthy environment to all the patients. Security staff – Security guards evaluate the identity card of all the people who takeentry in the hospitals. Hence it maintains the security in the company. It prevents the companyfrom the thieves and frauds in the firm (Dickinson and O'Flynn,2016). So it provide completeprotection in the company. It results in efficient and effective functioning in the company. P.2 Interpersonal skills required in non direct workers Non direct workers require the skills and knowledge so that they can effectivelycommunicate with all the employees and can explain all information. Interpersonal skills are-
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