Supporting the Individual Journey through Integrated Reflective Portfolio Journal

Supporting the Individual
Journey through Integrated-
reflective journal and
portfolio

Table of Contents
PART A...........................................................................................................................................3
Developing and maintaining a reflective journal...................................................................3
Developing a portfolio............................................................................................................4
REFERENCES................................................................................................................................5

PART A
Developing and maintaining a reflective journal
As a care assistant in Hc- One – LONDON, there are various challenges which are faced
by me. It is usual to face various pleasant and unpleasant cases during performing this activity.
Some of these cases from my personal experience are depicted below:
Case between me and the service user – I work as a care assistant in Hc-One LONDON
which is a care service provider organisation. In order to improve my skills, manager of this
organisation provided my a task of handling an old lady who was facing intense problem of
depression. I studied her case and identified that she lives alone in her house as she is a widow
and her family lives in far away. By conducting a detailed research about similar cases, it was
determined by me that this type of individuals require a sense of belongingness instead of
medication. I suggested to my seniors and other carer that this patient requires proper medication
along with counselling.
As I was familiar with this patient's case thoroughly, I was assigned to conduct counselling
sessions for her. While conducting this process, I considered various aspects by which her
condition can be improved. At the end of her counselling sessions, there was clear sign of
improvement in her.
Due to my constant efforts, patient felt a sense of belongingness which evaded her
depression. This situation happened due to the task which was allotted to me by organisational
management. I accepted this challenge and made several efforts. This situation resultant in
pleasant scenario. I learnt to be calm and understanding with patients of depression (Wald,
2015).
Case between me and my colleagues – While working in Hc-One, an unpleasant
situation occurred between me and one of my colleagues. This organisation received an
opportunity to provide care services to a high profile individual. In order to grab this opportunity,
every care assistant performed their best. In these circumstances, an argument between me and
my colleagues developed upon who is the best option for a care assistant for that high profile
individual. This situation occurred due to intense competition between me and my colleagues.
In order to resolve this issue, I stepped back and ask for another opportunity in which I
can learn some real aspects which are important in health care. This situation could easily be
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