Medical Tourism Survey: Dubai Healthcare - MBA Research Project

This assignment is a survey questionnaire designed to gather insights into medical tourism in Dubai. The questionnaire, created by an MBA student, explores various aspects of the patient experience, including demographics, treatment types, frequency of visits, and hospital preferences. Key sections of the survey assess patient perceptions regarding the quality of treatment, advanced medical technology, cost-effectiveness, satisfaction with services, and the overall healthcare management in Dubai. The survey also seeks to understand whether respondents would recommend Dubai for medical services and the reasons behind their recommendations. The data collected aims to provide a comprehensive understanding of the strengths and areas for improvement within Dubai's medical tourism sector, contributing to a broader analysis of healthcare services and patient satisfaction.

Running head: SURVEY QUESTIONNAIRE
Questionnaire
on
Medical Tourism in Dubai

1SURVEY QUESTIONNAIRE
Student: Ahmad Aldaghma
University: Modul University Dubai
Dear Respondent,
I am an MBA student at Modul University, Dubai and I am conducting a research study about
medical tourism in Dubai. I would like to hear about your views on this topic. I prepared a
questionnaire, which will take about 5 minutes of your valuable time. I would be very grateful if
you could complete the questionnaire.
Please be assured that your answers will be treated as strictly confidential.
Thank you for your help and cooperation.
Ahmad Aldaghma

2SURVEY QUESTIONNAIRE
QUESTIONNAIRE
Part 1: About You
1. Please specify your gender (Please select as appropriate):
a) Male
b) Female
2. Please specify your region of residence (Please select one):
a) Africa
b) Americas
c) Asia
d) Europe
e) Middle East and North Africa
f) GCC
3. Please select the treatment you sought in Dubai in the last year (Please select as many as
applicable):
a) Orthopedic
b) Dermatology
c) Ophthalmology
d) Dental
e) Fertility
f) Cosmetic treatment
g) Other (Please specify)__________________________________
4. How many times you have visited Dubai for medical treatment? (Please select one)
a) 1 time
b) 1-3 times
c) 4-6 times
d) 6-10 times
e) More than 10 times

3SURVEY QUESTIONNAIRE
5. Which age group do you belong to? (Please select one)
a) below 25 years
b) 26-35 years
c) 36-45 years
d) 46-55 years
e) 56-65 years
f) Over 65 years
6. Which type of hospitals do you prefer to visit for treatment? (Please select)
a) Government
b) Private
Part 2: Your Views
Q1. This part of the survey focuses on your perceptions regarding medical tourism in Dubai.
Please select one option for each of the question.
Statement Strongly
Agree
Agree Neutral Disagree Strongly
Disagree
1. Dubai offers the best quality
treatment in the entire Middle East
and Gulf countries
2. Dubai hospitals have the most
advanced medical technology
3. Dubai provides high quality
medical facilities at a cheaper cost
than your home country
4. Being a foreign national, you are
satisfied with the treatment you got
in Dubai
5. You choose the hospital in Dubai
based on their reputation
6. Dubai offers better healthcare
services than my country

4SURVEY QUESTIONNAIRE
7. Healthcare management of Dubai
gives importance to patients’ right to
safety, information and responsible
care
8. Packages and discounts, offered
for the foreign patients by the Dubai
hospitals, are profitable for the
patients
9. Healthcare management in Dubai
should include more facilities, such
as, insurances for the foreign patients
to attract more people from other
countries
10. Post treatment services are also
extremely efficient in the healthcare
sector of Dubai
Q2. Would you suggest others to visit Dubai for any healthcare service in the future? If yes,
please state the reasons.