Sustainability in the Hospitality Industry

Sustainability In the
Hospitality Industry.

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Task 1...............................................................................................................................................1
P1. Assess the different classical management theories and apply these service industry
context.........................................................................................................................................1
M1. Analyse management and leadership styles in specific service sector................................3
P2. Explain role of leader and different leadership styles in service sector................................3
P3. Review of management and leadership styles in specific service sector organisation. .......4
D1. Evaluate a specific organisation's current management and leadership style making link to
theorists and provide evidence....................................................................................................6
Task 2...............................................................................................................................................6
P4. Investigate the internal and external factors that influence management styles and
structure in selected service industry organisation......................................................................6
M2 Interpret about internal and external management influence structure................................8
D2. Critically analyse about how specific management styles which influenced and change by
internal and external factors services industry organisation. .....................................................8
Task 3...............................................................................................................................................8
P5. Assess current management and leadership hard and soft skills. ........................................8
M3. Evaluate current and future management and leadership skills that can crucial service
sector. ...............................................................................................................................9
P6. Discuss the future management and leadership skills required in service sector...............10
Task 4.............................................................................................................................................11
P7. Differentiate about service industry organisation and change management......................11
M4. Analyse how change management affect management and leadership.............................11
D3. Evaluate about change management and leadership skills. ...............................................12
CONCLUSION .............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
The sustainability is focuses on meeting the needs of current basis without compromising
where ability about future generation to meet their needs. As the concept of sustainability
formulate on three basis pillars: economics, environment and social also known informally as
objective to earn customer satisfaction and high profit earning (A’yuninnisa and et. al., 2020) .
Sustainability emphasis business to form decision in terms of environmental, social, and human
impact for long term, rather than on short term gain such as next quarter earning profit. It
influences them towards better consider where more aspects is simply sustainable goal such as
commitment on zero waste packaging certain year. In hospitality, the role of sustainability to
keep services up to date and enhance customer satisfaction in more advance level.
In this report, the organisation Verdant Leisure, it is holiday park to operate where they
tend to offer holiday home ownership across United Kingdom. They mainly offers affordable
prices of hospitality to customer to meet their expectation. As per topic are tend to demonstrate
about classical management theories and Second task highlight about factors which which
influence different management styles (Chen and et. al., 2020). Current and future management
leadership skills of service sector. Management and leadership skill service industry context.
MAIN BODY
Task 1.
P1. Assess the different classical management theories and apply these service industry context.
Classical management theory is related on employees perception where they determine to
their physical and economic needs It mainly not undertakes where the account of social needs or
having job satisfaction. It determines advocates on effective specialise and having centralised
and decision making as well as profit maximisation. In small business owner and managers
which can benefits through to given has raise many of leadership approaches as well as best
practises to guide and grow organisation of overall size and structure. In perspective of Verdant
Leisure, there are some classical management theories on service industry are as follows.
 Frederick W. Taylor Scientific Management: It is study worker productivity and how
best to optimise it. Taylor is having engineering background to controlled experiments
that led for develop four principles of scientific management knows Taylorism. These
principles recommend towards scientific method to use determine about most effective
1