Table of ContentsINTRODUCTION...........................................................................................................................3MAIN BODY ..................................................................................................................................3Hospitality industry contributes to each of these issue................................................................3The impacts that these issues have on the hospitality industry's profitability ............................5The importance of corporate sustainability management in the hospitality industry..................7CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................11.......................................................................................................................................................12
INTRODUCTIONSustainability is a most important aspect for hospitality industry. This basically stands for naturalecosystem that assist in supporting life of individual by providing accurate resources for theaccomplishment of their need and demand. Sustainability is a prime concern factor of hospitalityindustry. The main objective of hospitality sector is to provide quality services and charismaticexperience by analysing their requirement needs. Environmental social or economic factor arethe pillars of sustainability for each industry (Halog and Manik, 2011). The ground of this aspectis more than environment management because it is also considering social development andeconomic progress practices. This report is based on hotel industry of UK which has majorcontribution in economy development procedure. Below mention assignment is going to describecontribution of respective industry on each of the sustainability pillars as well as theircontributions in generating profitability is also described. In the end, corporate sustainabilitymanagement is enlighten with their importance towards overall industry. MAIN BODY Hospitality industry contributes to each of these issueHospitality industry is a broad group of business and the same is popular for its servicesprovided by them to customers. They mainly focus on satisfaction of customers because they areexisting in the market only by the guest who visit their hotels. Over the past several decades,hospitality industry is focusing on the importance of sustainability as it is related to thedevelopment and operations of hotel. Moreover, it involves environmental, economic and socialissues as well as sustainability as it is one of the major issue presently faced by the countries.Below mention is the description of how hospitality induntstry is contributing to these issues :- Environment –It is the term which involve overall surroundings which affect workingof the companies come under hospitality. Hospitality industry is affecting environmentfrom ancient time and particular areas through the consumption of energy and water(Wood and et.al., 2014). Utilisation of consumable as well as durable products, solidthings result in hazardous as well as waste creation by the companies in surrounding theyexist. For daily activity of the respective industry, companies consume lighting, fuel,energy for HVAC (heating, ventilation and air conditioning) operation and several otherrequirement related to power. Along with this, at the time of stay in hotel there is
requirement of water for bathrooms, laundry and several other general operations such asirrigation, cleaning and maintenance. Apart from this, there are various other activitiesalso which generate wastage by bulbs, batteries, disposal of paper, equipments,appliances and so on. For instance, many hotels as well as restaurants have issues relatedto lots of water wastages these rise due to long guest shower and huge pools. Their is alsoanother issue which arise because of hospitality industry is pollution i.e., high output ofoil, natural gas, gasoline or coal. All these elements are utilising for the purpose of energyor transportation and the amount of pollution is caused by the respective industry canbecame big problem (Sustainability & Environmental Issues in the Hospitality Industry,2018). Social – In terms of social factor, there is remarkable shift in hospitality industry inpresent time. All these shift has been demonstrated by corporate social responsibilityprograms and the green building for new development projects. Along with this,hospitality industry have to provide education programs to inform, discussion andcritical thinking around important issues related to hospitality industry such as globalchallenges of sustainability. For example, in some countries people are highly dedicatedtowards their custom, traditions and beliefs. Therefore it is hard for tourists to understandthese tradition easily (Mowforth and Munt, 2015). Thus, the cross culture beliefs ofvisitors may affect adversely on the lifestyle of localities of the country. Moreover,some existing social factor of a country also impacts negatively on visitors. As fewpersons may enter into fraud activities such as fetch easy money from tourists whichreduces moral and religious values of country in front of visitors. Economic – Guest in hospitality industry not interested in sustainability and greenoperation because it is more expensive due to this several companies coming under thissector is not able to implement these things. Recent improvement in technology relatedto renewable sources of energy (solar, geothermal, wind, etc.) have improved theeconomics of using these kinds of alternative energies at the property level. For instance,there are several small scale organisations also in the hospitality industry and they don'thave enough resources for implementing advance technology (Crane and Matten, 2016).Hospitality industry has major contribution in economy development practices thereforegovernment and local organisations needs to provide quality services to visitors by
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