Sustainable and Responsible Management in Tourism (Pass Criteria)

This report discusses the concept of sustainable and responsible management in the hospitality industry and the importance of sustainability in tourism. It covers the principles of sustainable development, responsible tourism, economic effects of tourism, and recommendations for improving sustainable management. The report also highlights the impact of culture on tourism and the need for sustainable tourism development.

Sustainable and Responsible
Management in Tourism

Table of Contents
INTRODUCTION......................................................................................................................3
MAIN BODY.............................................................................................................................3
Need for sustainable tourism development............................................................................4
Principles of sustainable development...................................................................................4
Why is sustainability essential in the hospitality industry and also how can business leaders
assistance?..............................................................................................................................5
The Impact of Culture on Tourism.........................................................................................7
Economic effects of tourism and its influencing factors........................................................7
Recommendation for improving sustainable management....................................................8
CONCLUSION..........................................................................................................................8
REFERENCES.........................................................................................................................10
Books and Journal................................................................................................................10

INTRODUCTION
Tourism is an important aspect of modern globalisation since it allows individuals to
migrate throughout the globe, encounter people from all walks of existence, and participate in
new customs and events (Li and et. al., 2021). It can be viewed as a benevolent force because
it provides numerous benefits to both passengers and regions. The industry, on the other
hand, is evolving. They are already becoming increasingly conscious of the issue of global
warming and our part in exacerbating it as the years pass. The international society is
considering methods to reduce our environmental effect across all sectors. This is the report
that is going to analyse the concept of sustainable and responsible management in the
hospitality operations and also going to explain about that how the kind of sectors addresses
these kind of problems as social cultural impacts of tourism.
MAIN BODY
Sustainable tourism is described as visitation that provides more advantages than
drawbacks, particularly in relation to the environment, economics, and society. Sustainable
and responsible tourism must improve the quality of life in places where people live as well
as vacation (Gasbarro and Bonera, 2021). There are different kind of responsibilities of
sustainable tourism that include Protecting the environment as well as also protecting the
wildlife and natural resources in the environment. Apart from this it is also an important part
of this is to nibble tourism to provide socio economic advantages for the society as well as for
the communities who lives in tourist destination. Furthermore, it is also very important for
them to create different kind of inclusive and accessible tourist opportunities for the
individuals and bring more local communities as well as nearest together for the mutual
benefit. Sustainable tourism will create different kind of travel opportunities with the minimal
impact and that the positive advantages for the destination and for the communities
(Streimikiene and et. al., 2021). A major concentrate of the sustainable tourism is due
educating the tourist about the environment and about the nature and also educate them about
cultural activities. Sustainable tourism is defined of visiting and experiencing a region as a
visitor but also preserving the destination's heritage, ecology, and residents. In a word,
sustainable tourism is a form that contributes to society, the ecosystem, and the business.
Sustainability is defined as "sustainable tourism is defined of its present and future
institutional, social, and environmental concerns, fulfilling the issues of tourists, the sector,
the surroundings, and host population," according to UNWTO, the World Tourism
Organization.

Responsible Tourism
Better places for humans to settle in and good spots for tourists to attend" is the goal
of attracting tourists. In other terms, it was about taking advantage of tourists rather than
being exploited by it. It reduces the negative social, economic, and ecological impact of
tourism while increasing economic advantages to local residents. Like sustainable tourism,
which concentrates on world problems and attempts to change the tourist industry overall,
responsible tourism focuses on individual behaviours and particular places (Mondal and
Samaddar, 2021). As a result, responsible tourism entails recognising economic, social, and
environmental issues that are important to the local community. It also entails getting all of
the participants together just to take ownership of the situation and take actions. In a nutshell,
travel industry focuses on how individuals, businesses, and authorities can work together to
maximise the beneficial economic impact of tourism. Sustainable tourism is defined of
visiting and experiencing a place as a visitor but also preserving the destination's heritage,
ecology, and inhabitants. The goal of tourism policy is to make better locations for humans to
live and good spots for tourists to attend. Furthermore, whereas sustainable tourism takes into
account threats of climate change and efforts to transform the travel and tourism industry as a
whole, organization are responsible concentrates on specific acts and individual places. As a
result, while responsible tourism concentrates on relatively brief development, sustainable
tourism concentrates on long-term transformation (Su, C.W and et. al., 2021).
Need for sustainable tourism development
Until the start of the last decade, tourism was regarded as a prosperous industry with
minimal hurdles to entrance, a nearly ubiquitous acceptance from authorities, and, for most
part, few effective regulatory measures to consider the environmental. Commercial groups,
large and small (Sharpley, 2021). They don't really make substantial adjustments to their
company practises, possibly as a result of admonishments or good intent, unless they are
under pressure from external circumstances which can be ignored or to gain competitive
advantages. Tourism industry has entered in a period wherein political and corporate leaders,
and several local inhabitants, were enthralled by the possibility of making quick money by
mining what were once thought to be freely accessible natural resources. Tourism
development faces numerous financial, cultural, environmental, and political constraints,
necessitating the development of long-term solutions to address these issues.

Principles of sustainable development
1) Using resources in a sustainable manner. Protection and sustainable utilisation
ecological, social, and cultural features are critical and profitable in the long run.
2) Reducing waste and excessive consumption. Reducing excess consumption and waste
decreases the cost of repairing long-term damage to the environment while also improving
tourism attractiveness.
3) Biodiversity preservation. Preserving and encouraging ecological, social, and cultural
variety is critical for long-term tourist sustainability and ensures the industry's resilience
(Ruggerio, 2021).
4) Incorporating tourism into the planning process. Cultural tourism that is incorporated into
a locally and nationally strategic master plan, as well as tourism development that includes
environmental audits, has a higher long-term sustainability.
5) Providing assistance to local economies. Tourism that promotes a diverse variety of local
business activities while also related to the environmental costs and objectives sustains these
economies while also avoiding damage to the environment.
6) Involvement of the local community. Local communities' full participation in the tourist
sector helps not only individuals and the general environment, but it also increases the quality
of the business encounter.
7) Consultation with stakeholders and customers If the cultural tourism and affected councils,
organisations, and institutions seem to be to work together and overcome any potential
conflicts, they must consult with one another (Płotka-Wasylka and et. al., 2021).
8) Staff development. The value of the tourist attraction is improved via staff training that
incorporates sustainable tourism into working conditions, as well as recruiting of workers at
all levels.

Why is sustainability essential in the hospitality industry and also how can business leaders
assistance?
In the hotel industry, resource management — the careful usage commodity to avoid
depletion or harm — is critical. The survival of hospitality organisations is dependent on their
ability to preserve the ecological and historic features that draw travellers to their regions.
Failure to do so has ramifications. After regular visits of 5,000 tourists destroyed much of the
area's corals and threatened the very attractiveness that brought visitors to the state in the first
place, the Thai government stopped one of the world's greatest beaches, Maya Beach, for 3
years in 2018 (Berjozkina and Melanthiou, 2021)). Local tourism businesses have closed
their doors. Hospitality businesses can embrace long-term business plans with the correct
leadership. Hospitality managers that are ecologically and socially conscious can make it
more efficient and attract an increasing number of clients looking for ecologically sound
goods and services. Obtaining an internet leadership and management degree or certification
can help individuals lead their firms to companies in the hospitality industry by focusing on
sustainable. The ecological and historic features that boost tourism and act as the major driver
of progress and expansion in the tourism sector are at the heart of all tourism. To attract
tourists, some sites, like those in the Caribbean, depend on stunning beaches and clear waters.
Others, like Paris, depend on their cultural history, monuments, and cuisine to attract
tourists . As varied as these places appear to be, they all have something commonality: the
things that make them global locations are under threat from human influence, which in many
cases, tourists is a major threat to these features. A increasing number of individuals from
previous generations expect businesses to be environmentally aware as well. In fact,
according to the Nielson report, 51% of baby boomers will invest more on environmentally
friendly products and services. Hospitality businesses can concentrate on a few important
elements to differentiate themselves:
In the hospitality industry, energy conservation takes two forms: minimization and efficiency.
Organizations might begin by teaching staff energy-saving activities. Switching off lights,
altering washing machine parameters, and altering temperatures are all examples of these
activities (Katemliadis, Kolongou and Drousiotis, 2021). Guests may be reminded about their
towel or electricity usage as part of the energy conservation effort. Organizations might seek
for ways to leverage renewable technologies or products to improve efficiency. They could,
for example, use photovoltaic power for heating and cooling or switch to energy-saving LED
lighting.

Companies have a variety of options for reducing waste. Companies can acquire their food
locally or grow it on site to reduce food waste. This decreases the amount of food that spoils
and guarantees that the items are fresh. Businesses can also implement hunger relief policies
that inform customers that any leftover food will be donated to a local food pantry rather than
being thrown away. Installing water-saving equipment, such as liquid filters, also can help
with eliminating waste.
Organic items have a smaller carbon footprint than conventional products. Businesses show
their commitment to sustainable development by converting to organic (Zhang and et. al.,
2021). Products created with all-natural components and no chemical treatments are types of
organic comforts. Hotel amenities, hygiene products, meals, and perfumes, for example, can
all be purchased in natural form. Furthermore, businesses can select products coming in
reusable or compostable packaging.
Sustainable practices not only provide a positive impression and perhaps save money, but
they also conserve natural and cultural assets that visitors have come to experience.
The Impact of Culture on Tourism
Tourism industry is one of the most important and quickest segments of the global
tourism industry. Locations are highly depending on entertainment and the entertainment arts
to market them and increase their performance and appeal. Many places are already actively
cultivating their rich cultural assets as a way to gain comparative edge in an extremely
competitive tourist industry and to create local individuality inside the globalized world (Liu,
Fan and Qiu, 2021). The Influence of Culture on Tourist investigates the developing
relationship among tourism, as well as how the two have come to be significant drivers of
destination attributes and competition. Based on current example studies that show the
various aspects of relationships among tourism, culturally, and regional desirability, as well
as policy measures that can be used to strengthen the relationship.
Economic effects of tourism and its influencing factors
Tourism's economic consequences are frequently classified as visible (quantitative or
directly quantifiable in monetary terms) and ethereal (qualitative or not directly quantifiable).
The intangibles impact of tourism for society and businesses are reflected in the beneficial
direct and indirect consequences. The financial benefits of tourism are not the same as the
impact on the economy or contributions of tourism. The concept of tourism's financial
advantages requires that a geographical organization or citizen be more off as a result of the

experiences than they would be without it. As a result, the economic advantages must be
examined, which take into account both the expenses of tourism activities as well as the
potential costs of ecotourism development (Tong, Zhang and He, 2022). While tourism's
financial impact relates to the volume and general importance of the sector in a given
economy, economic effect includes the changes in economic benefit as just a result of
individual events or actions that constitute'shocks' to the tourist system. This is not to be
confused with the real benefit. Economic implications are the overall adjustments in
stimulating the economy connected with just a business, event, or regulation in an established
tourism sector "The best estimate of what economic growth would've been lost from of the
city's economy if the occurrence, industry, or legislation were abolished is financial effect."
Recommendation for improving sustainable management
From the above mentioned discussion it has been analysed that there are few
recommendations which are required by the hospitality industry in order to improve the
sustainable development in order to achieve their goals and objectives.
 The hospitality industry are required to provide a healthy work please so that they can
provide different kind of opportunities to the workers in order to give their all the
effort.
 It is also recommend it to the hospitality industry to invest in more renewable energy
so that they can reduce the wastage and protect the environmental safety (Kim and
et.al., 2022).
 It is also advice to the organisation to review their supply chain and implement
different kind of sustainability practices in order to achieve their goals and objectives
and maintain their supply chain in an appropriate manner. Apart from this it is also
very important for them to motivate reduce reuse and recycle in order to contribute
towards the sustainable development goals and achieve sustainable management.
 Apart from that it is very important for the organisation to assure that they are using in
recycling by putting the rubbish in the correct beans and also they are trying to you do
use their products ended items as many times as possible in order to reduce wastage
(Malek and Desai, 2022).
 Apart from this it is also important for the hospitality industry to provide appropriate
training to their focus because providing the right information and education help stay
individual to modify individual values and their behaviours and also motivate them to

adopt different kind of sustainable lifestyle so that they can from Waterston able
development in their country and improve their activities towards the sustainable
development
CONCLUSION
From the above mentioned a board it has been analysed and sustainable tourism
management is very important for the nation in order to improve the tourism and
environmental safety and positivity. As tourism industry is very growing global tourism
market and there are different kinds of factors that create an impact on the tourism industry. It
is very important for the hospitality industry to use different kind of resources in an
sustainable manner in order to protect and utilise it for resources for the cultural features and
for the social features. Apart from this it is also important for the hospitality industry to
reduce waste in excess of consumption of the things that create negative impact towards the
environment. Furthermore as this report also explain about the principles of the sustainable
development and need for the sustainable tourism in order to overcome the different kind of
challenges that are facing by the hospitality industries as well as adapt to changes. After that
the support also going to explain about the need of the sustainability in the hospitality
industry and hold the business leaders helps the business to improve their capabilities so that
they can improve sustainable development in the country and in the business in order to
achieve their goals and objectives.

REFERENCES
Books and Journal
Berjozkina, G. and Melanthiou, Y., 2021. Is tourism and hospitality education supporting
sustainability?. Worldwide Hospitality and Tourism Themes.
Gasbarro, F. and Bonera, M., 2021. The influence of green practices and green image on
customer satisfaction and word-of-mouth in the hospitality industry. Sinergie Italian
Journal of Management, 39(3), pp.231-248.
Katemliadis, I., Kolongou, E.S. and Drousiotis, P., 2021. Rising sustainability standards: the
Cyprus Sustainable Tourism Initiative. Worldwide Hospitality and Tourism Themes.
Kim, J and et.al., 2022. Improving Sustainable Project Success Strategies Focused on Cost
and Schedule for Electrical Construction Project Management. Sustainability, 14(5),
p.2653.
Li, X and et. al., 2021. Review of tourism forecasting research with internet data. Tourism
Management, 83, p.104245.
Liu, A., Fan, D.X. and Qiu, R.T., 2021. Does culture affect tourism demand? A global
perspective. Journal of Hospitality & Tourism Research, 45(1), pp.192-214.
Malek, J. and Desai, T.N., 2022. Investigating the role of sustainable manufacturing adoption
in improving the organizational performance. Technology in Society, 68, p.101940.
Mondal, S. and Samaddar, K., 2021. Responsible tourism towards sustainable development:
Literature review and research agenda. Asia Pacific Business Review, 27(2), pp.229-
266.
Płotka-Wasylka, J and et. al., 2021. Green analytical chemistry as an integral part of
sustainable education development. Current Opinion in Green and Sustainable
Chemistry, 31, p.100508.
Ruggerio, C.A., 2021. Sustainability and sustainable development: A review of principles and
definitions. Science of The Total Environment, 786, p.147481.
Sharpley, R., 2021. On the need for sustainable tourism consumption. Tourist Studies, 21(1),
pp.96-107.
Streimikiene, D and et. al., 2021. Sustainable tourism development and competitiveness: The
systematic literature review. Sustainable development, 29(1), pp.259-271.
Su, C.W and et. al., 2021. Towards achieving sustainable development: role of technology
innovation, technology adoption and CO2 emission for BRICS. International
journal of environmental research and public health, 18(1), p.277.
Tong, Y., Zhang, R. and He, B., 2022. The Carbon Emission Reduction Effect of Tourism
Economy and Its Formation Mechanism: An Empirical Study of China’s 92
Tourism-Dependent Cities. International Journal of Environmental Research and
Public Health, 19(3), p.1824.
Zhang, W and et. al., 2021. A complex path model for low-carbon sustainable development
of enterprise based on system dynamics. Journal of Cleaner Production, 321,
p.128934.