System Analysis and Design

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
Name of Student-
Name of University-
Author’s Note-

1SYSTEM ANALYSIS AND DESIGN
Table of Contents
Subsystem 1: Fulfilment by Amazon..............................................................................................1
1. Stakeholders.............................................................................................................................1
2. Brief Use Case Description.....................................................................................................2
3. Use Case Diagram...................................................................................................................4
4. Class Diagram..........................................................................................................................5
Subsystem 2: Customer Support and Return...................................................................................6
1. Stakeholders.............................................................................................................................6
2. Brief Use Case Description.....................................................................................................7
3. Use Case Diagram...................................................................................................................9
4. Class Diagram........................................................................................................................10
Subsystem 3: Warehouse...............................................................................................................10
1. Stakeholders...........................................................................................................................10
2. Brief Use Case Description...................................................................................................12
3. Use Case Diagram.................................................................................................................14
4. Class Diagram........................................................................................................................15
Bibliography..................................................................................................................................16

2SYSTEM ANALYSIS AND DESIGN
Subsystem 1: Fulfilment by Amazon
1. Stakeholders
Stakeholders Name Stakeholders Role Stakeholders Type
Sellers The sellers associated with
the FBA system sells their
individual product or bunch
of product to Amazon
Internal stakeholders
Resellers The resellers sells their
products in large quantity to
amazon.
Internal stakeholders
Amazon Buy all products that sellers
and resellers sell to amazon.
If the sellers and resellers
wants Amazon to label the
products, the labelling is also
done by Amazon.
Executive/operational
stakeholders
Customer Customers are stakeholders
who buys products from the
company which are FBA
authorized.
External stakeholders
Table 1: Stakeholder table

3SYSTEM ANALYSIS AND DESIGN
2. Brief Use Case Description
Actor Use Case Name Use Case Description
Seller Sign Up the system for
accessing the FBA Prep
Service from Amazon.
For getting the service from
FBA Prep system, the seller
needs to sign up the system
by providing their name,
address, phone number, email
and all other personal data so
that they can be tracked by
Amazon.
Seller Enabling the service of FBA
Prep
For enabling this option, the
seller needs to give their
details about their how they
want their products to be
packed. They can pack
themselves or can hand the
products to amazon prep for
them to pack the products.
Seller Product Packing Preparation The sellers packs the product
on their own.
Seller Labelling of Products The seller also labels the
product of their own.
Seller Paying for Preparing Service In case amazon does the