System Analysis and Design

Running head: SYSTEM ANALYSIS AND DESIGN
System analysis and Design
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SYSTEM ANALYSIS AND DESIGN
Discussion
Problem- The main problem which has been identified for Headspace is that they are not
gaining to access to adequate information which will help the in providing effective services to
their patients. It has been observed that the patients of Headspace consults multiple individuals in
order to address their anxiety, depression and threats but without much success and eventually
when they approach Headspace for their services they remain reluctant and hesitant to share their
full story to the Headspace professionals and therefore due to lack of adequate information it
becomes very difficult for the professionals of Headspace to provide the patients with the ideal
service which they seek. It has been observed that the youth population belonging to the age
group of 17-25 encounters various types of depressions, anxiety and stress due to professional or
personal scenario and therefore they require mental health intervention in order to cure their
depressions, anxiety and threats and to get back to their normal track of life.
As stated by Butler & Murphy (2014) in order to seek mental health intervention, it has been
observed that the youth population remains confused regarding whom to visit and consult for
curing their mental health problems and therefore as a result they visit various professionals
which include mental health clinics, psychiatrist, psychologists and medical staffs of hospitals,
general practitioners and mental health intervention service organization such as Headspace. In
order to cure their mental health, the young patients need to narrate their full case or story to the
professionals whom they visit in order to get the proper treatment and continue to do so till they
receive the ideal treatment from the professional bodies or consultants. As opined by Halfon et
al. (2014) it has been observed that the young patients tend to narrate their whole case history to
the consultants who they visit but gradually as the process goes lengthy and the patients do not
receive the ideal patient, they tend to refrain from sharing their case history to the professionals
or consultants who have the ability to cure their problems mainly due to frustration and lack of
effective results and therefore it becomes a major problem for mental health intervention service
provider organizations such as Headspace to provide the ideal services which the patients seek
for treatment of their mental health condition, mainly due to lack of information communicated
by the patients if they are approached by the patients during the latter stages of their depression
after getting fed up by lack of treatment facilities from the professionals who were consulted
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