System Analysis and Design for IndyFlix's Business

Task Part A
Executive Summary
The assignment is about the system analysis and design process for the IndyFlix’s business. The
assignment covers the system analysis process and system design process for the current system
of the organization. It will help to remove the inconsistencies from the current system while
building the proposed new system.
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Table of Contents
Introduction......................................................................................................................................3
Company Background.....................................................................................................................4
Documentation.................................................................................................................................5
Data Dictionary............................................................................................................................5
Process Description.....................................................................................................................8
Event Table......................................................................................................................................9
Context Diagram............................................................................................................................11
DFD Level 0..................................................................................................................................12
DFD Level 1..................................................................................................................................13
ER Diagram...................................................................................................................................14
References......................................................................................................................................15
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Introduction
From a business’s perspective, they want to gain competitive advantages and want to become
profitable. Information and communication technologies have become an indispensable part of
businesses. The technologies are always evolving. So, the businesses need to upgrade their
existing systems to stay ahead in the competition and to utilise the benefits of the technologies.
The process of system development and implementation is a complex one (Wang & Wang
2012). It has multiple phases. System analysis and design is such an early phase in a system
development and implementation project. It helps to understand the current system being used,
and finding out the loopholes and inconsistencies in the current system. The knowledge gathered
from the system analysis and design process helps in developing the system models and that in
turns help the developers in the later stage (Buede & Miller 2016). Based on the quality and
accuracy of the work done in the system analysis and design phase, the success of the project on
developing a new information system depends(Dennis, Wixom & Roth 2014).
The purpose of the work is to explore the business case, operations and processes of the
IndyFlix’s business with the help of various system analysis and design techniques and
methodologies. The once profitable business is suffering from some issues and challenges. They
need to implement a new information system that will help them to run their business smoothly
and consistently in future. The business is in a growing phase and has opened multiple centres. If
they don’t integrate all the business units with the help of information and communication
technologies, then in future they may be in trouble to manage the business at a large scale.
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Company Background
IndyFlix is a growing company that sales and rents moviles made by independent movie makers.
It is running successful over the years and have generated significant revenue in the times of
streaming videos. There are small outlets of the business from where the customers can rest or
purchase a movie. Otherwise, there is a website that allows customer to check the catalogue and
select movies. The customers need to either send a purchase order form dully filled up or must
send a rent request. An attendant will check the request and availability of the requested titles. It
may happen that the stock of one title is not available in one store or outlet, then they check the
stocks of the other outlets and may bring the title from other stores. All data are stored locally at
the outlets. Only the accounts data are sent to HQ where an accounts staff check the data.
Customers can make payment using different modes. The details of the payment process is out of
the scope of the system (Chiang, Siau & Hardgrave 2012).
A customer may take a loan and return it on time. Otherwise there will be fines added on the
loan. If there is a due from a customer, the system notifies through call or email. Or staffs may
go to the given address for the titles. A customer can request a reserve on a title and may
purchase a title.
The management and administration is also interested in generating many manual reports on the
performance of the business, sales persons, and sales and so on (Davis 2014).
The functional requirements are the functions performed by the current system. Most of the
functions are manual and that requires some help from some computerised systems.
 A supplier sends movie titles and invoice
 A new customer submits customer registration form
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