Systems thinking Assignment 2022

Running head: System thinking
SYSTEM THINKING

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System thinking
Table of Contents
Part A.........................................................................................................................................3
CATWOE...................................................................................................................................5
Part B..........................................................................................................................................6
Reference list..............................................................................................................................7

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System thinking
Part A
Noarlunga public hospital is one of the renowned public hospitals in South Australia. The
hospital provides healthcare services to all public. Aboriginal Australians get required
healthcare support from this hospital. However, at present, this organization is facing several
issues and they must rely on a system thinking approach to solve those issues. Gap in service
is one of the main issues of this hospital. As mentioned by Kelly, Garvey, Biro & Lee (2017).
, shortage of doctors can be considered as the main reason behind gap in service. As a result,
aboriginal people are not getting medical care at several times. Lack of health workforce is
forcing this organization to reject patients at some times. Lack of staff education and
awareness regarding providing care to aboriginal people is preventing this hospital to
provide perfect care to indigenous people of hospital. According to Franceschini &
Mastrogiacomo (2018), SA government has assessed health information systems of
healthcare settings and the result is not positive. It has been found that this hospital is facing
trouble due to inappropriate health information systems. As a result, they may face
difficulty in processing health information of patients. Besides, they may fail to maintain
confidentiality of data. It may decrease level of customer's trust in this organization and
people may choose other developed hospitals for healthcare support. Insufficient health
financing is preventing this hospital to use advanced health information system. Inefficient
leaders of this firm may fail to reform governance regularly. This issue may affect
performance of internal stakeholders including doctors, nurses and other healthcare staff.
These issues can be solved with the help of a system thinking approach.
For mitigating the gap in service delivery proper assessment of health service
requirements of aboriginal people must be done. As opined by Bahous & Shadmi (2016),
systems thinking approach can be done implemented effectively by collecting proper