Systems Thinking - Assignment PDF

Running head: SYSTEMS THINKING
Assignment 1 - Systems Thinking
Part A: Proposal Individual
Student Name:
University Name:

SYSTEMS THINKING
1
Problem Statement
The discussions carried out in this post are focused on “Woolworths Limited” which is
leading shopping website serving as a grocery store in Australia. In the past years, it has grown
and expanded within Australia with huge customer base. However, the business is facing some
operational issues due to inventory management. The scenario that has been identified is there is
sometimes excess stock and sometimes there is shortage of inventory. This situation eventually
leads to dissatisfaction of the customers thus affecting the organizational performance. There is
increasing competition from other businesses and demand of customers are also increasing with
time as they require faster and cheaper services.
Intended or unintended consequences on various stakeholders
The major stakeholders associated with the business is Customers who are vital for
performance of the organization. The customers forms a major part of the organization that are
mostly the people residing within Australia. The consequence of the identified issues is that the
customers may lose their interest on the business and services provided by Woolworths Limited.
Further, the management of organization is also affected due to the problems in the
current business process. The management executives are facing difficulty while managing their
operations due to excess or shortage of inventory. The staffs of the organization are also affected
by the identified issues as they often have to increase their working hours for proper
management of inventory.
Concept of Systems Thinking
It has been determined that systems thinking approach will help to solve the identified
issues within the organization. This approach is holistic as it focuses on the interrelation among