Continuous Improvement Plan for ABC Contact Centre Services Pty Limited

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Added on 2022/11/23

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AI Summary

This report outlines a continuous improvement plan for ABC Contact Centre Services Pty Limited, focusing on technological integration to meet future business needs, client requirements, and maximise customer satisfaction and revenue generation. The report includes a risk management strategy, budget and cost-benefit analysis, and a strategy to support employees during implementation. The plan is evaluated through regular monitoring, evaluation methods, and capturing learning from activities to inform future work.

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Continuous Improvement Plan for ABC Contact Centre Services Pty Limited

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