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Leadership & Organizational Behavior : Assignment

Added on - 30 Nov 2020

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1TABLEOFCONTENTS2Introduction.........................................................................................................................................23Analysis of organizational behavior and leadership issues..................................................................23.1Corporate culture........................................................................................................................23.2Leadership issue..........................................................................................................................23.3Employee empowerment............................................................................................................33.4Negotiation skills..........................................................................................................................33.5Creativity and teamwork.............................................................................................................34Literature review.................................................................................................................................45Evaluation of possible alternative solutions for improving the situation.............................................56Recommendations...............................................................................................................................67Conclusion...........................................................................................................................................78References...........................................................................................................................................8
2INTRODUCTIONApple is one of the well-known multinational company that deals with the different technology as wellas hardware like computers, smartphones, laptops and tablets. Initiated with Steve Jobs the companywas located in Cupertino, California. The company manufactures and sells the software as well astechnology on the different platforms like websites, showrooms and many more. When considering thetechnology, the main competitors are Google, Amazon and when considering smartphones or relatedproducts it is the second largest company. at present it has branches around 500 locations and hasemployees more than 132,000 employees. The total revenue of company has been recorded as 260.17billion U.S. dollars (Apple, 2020). Due to his health-related issues Steve Jobs had resigned from the postof CEO in 2011. Though the post was overtaken by Tim Cook and he is very talented but the company isfacing some disputes in organizational behavior and leadership structure. These all issues are discussedin report. The project report below targets on the organizational behaviors and leadership issues ofApple. The processing of business functionalities related to Apple with the help of organizationalbehavior concepts and theories. The analyzation of organizational issues in the company are done. Aliterature review on different theories related to organizational behavior are discussed. The mitigationplans are also listed in the report. The recommendations have been included so that any emergence ofissues can be avoided.3ANALYSISOFORGANIZATIONALBEHAVIORANDLEADERSHIPISSUESThrough its efficiency and technology Apple has become one of the top technology-based companies ofthe world. But it maintains its position it is important that company must execute as a whole so that allpeople involved in the company work together so that effective output can be produced easily. since tecompany is facing organizational and leadership issues in the last few decades it is important thatmanagement must analyze the main problems and mitigation plan must be developed so that they canbe eliminated. Some of the issues are described below:3.1CORPORATECULTUREAt present the company counters the issues that is corporate culture is one of the biggest challenges.The current corporate culture so not bring the secrecy and hostility. The issue of secrecy in the companytends to decrease in harmony and sympathy among the companies and hostility effects the self-confidence of the employees to greater level(Chaplin & O’Rourke, 2018). The combination of bothcultural issues has affected the overall efficiency of the company and due to this also number ofemployees who left the organization in the recent years had increased. It is important that companymust develop the mitigation process due to which the organizational culture and behavior havechanged. Also, it is not important to remove effects of hostility completely but some of its advantagesmust be focused upon.
3.2LEADERSHIPISSUEThe other issue that effects the company is related to lack of the leadership skills, after the Steve Jobsthe company did not get an efficient leader as he was. The company not making use of its availableresources and talent in effective manner(Elsan Mansaray, 2019). Also, the decisions implemented in thecompany in last few years have negative impact as the higher risks are produced under them. There isno accountability of leaders and criticism is done by lower level employees. This kind of disadvantagescan affect the company’s future as they negatively impacted employees as well as efficiency of thecompany.3.3EMPLOYEEEMPOWERMENTThe employee empowerment is not implemented properly in the company that is people employeescannot make their own decisions regarding the work that is being assigned to them. Under the times ofSteve Jobs, the employees were given the full empowerment and in that case the employees go beyondtheir abilities to produce effective results. Thus, had increased efficiency of company and employees aswell. But now there are not efficient leadership skills the employees are not provided withempowerments but they are completed to do work in definitive manner which decreases their morale.Thus, it is important that these issues must be handled properly and to enforce the innovation andefficiency in the employees the company must empower their employees to make decisions on theirown3.4NEGOTIATIONSKILLSThe leader must have appropriate negotiation skills so that they can have impact the organizationalbehavior and culture for longer manner. Talking about the leadership skills of Steve Jobs he hasconsidered the negotiation to be at first place. The negotiation must not be implemented in the externalissues of the company about conflict management can be achieved successfully within the company(ElShenawy, 2010). The present as well as the future contracts of the company get affected and this hadmade the Apple grow properly in the past. Currently the company new CEO do not have suchnegotiating skills due to which the competitive advantages can not be achieved easily in the company.Also, the employees feel that they have been neglected by the company and as the result of which theylost interest in company and lead to increase in employee turnover. Since productivity declines theoverall efficiency of company declined.3.5CREATIVITYANDTEAMWORKFor achieving the success, it is very important that teamwork and creativity must be implemented by theemployees. In the initial period of the company the employees present the views in appropriate mannerand this become base of the company, this has also become one pf the main reason of success in past.This also enhance overall performance of employees. Since the employees participated in all decisions ofthe company, they become empowered and they think creatively for performing the tasks. Theencouragement to the employees is not given properly which results in the low capability of employeesas they do not provide their innovative ideas and also the employees lack team work spirits. Themployees do not tend to work collectively towards a one single targets. this not only affected theperformance of employees but overall efficiency of the company also gets affected. The mitigation plan
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