TAE40116 – UPGRADE ASSESSMENT

Upgrade your assessment skills with TAE40116 - Certificate IV in Training and Assessment. Develop assessment tools, plan assessment activities and processes, and create assessment booklets.

Certificate IV in Training and Assessment
TAE40116 – UPGRADE ASSESSMENT
UNITS OF COMPETENCY
TAEASS502Design and develop assessment tools
TAEASS401Plan assessment activities and processes
Assessment Task 3 – Assessment Booklet

Assessment Task 2
In this task, you are required to plan and organise assessment processes for three units of competency.
This assessment template resembles one assessment tool for one unit of competency. You are to duplicate this
booklet three times.
You will need to engage a qualified colleague who has a TAE qualification or has vocational expertise in the
relevant area to provide feedback to you on your training and assessment plan.
There are clear instructions throughout this resource and if at any time you have questions please do not hesitate
to contact your trainer/assessor.
Step 1 - Assessment Plan
You are required to develop an assessment plan for three different units of competency (one in this resource).
The assessment plan template is to be used for each of the threetraining and assessing environment assessment
plans and must be completed using a different unit of competency for each.
You are welcome to use your own templates if you wish. It is your responsibility to ensure your templates provide
all the information required.
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ASSESSMENT PLAN
Unit name and code BSBADM101 Use business equipment and resources
Purpose of the assessment This unit describes the skills and knowledge required to
choose equipment and resources to complete a variety of tasks
under direct supervision.
It applies to individuals looking to develop the basic skills and
knowledge required to use a variety of business equipment.
Target group VET Students completing a course that this unit is part of.
Context of assessment Training and Assessment Environment
Written and practical components assessment classroom
based
Specific needs of the cohort/individual being
assessed
All students completed an LLN prior to their enrolment.
Any other special needs will be assisted as required
Personnel involved in the assessment
process?
Narelle Ward
Assessment information and evidence requirements
Assessment methods
Assessment instruments required for
each method
Unit requirements
this meets (PC1.2,
PE2, KE4 etc.)
1 Written test
Written questions
Instructions for candidate
Marking guide for assessor
See mapping at end
of document
2
Practical task
SOP using a fax
Computer work tasks
Observation Checklist
See mapping at end
of document
Resources
Specialist support (if applicable/required) Integration aids are available if required
Any tools or equipment required for
assessment
Desk, chair Computer and fax machine
Any materials required for assessment Computer work tasks
SOP for the Fax
Any other resources required for assessment
(for example, supporting documentation)
Not for this unit
Any human resources required for assessment
(for example, other workplace personnel,
clients/customers etc.)
Not for this unit
Assessment arrangements
Timeline for assessment – when will each item
be assessed?
Both written and practical components will be completed
within the delivery of the unit
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How long will be given to each assessment? 30mins for written, 30mins for practical
Is integration of activities possible? Tasks are stand alone
Assessment arrangements continued
Work health and safety issues that may
impact on assessment activities being
conducted
No additional health and safety issues are foreseen for this
assessment plan. It is expected that students will have a safe
environment at all times
Privacy/confidentiality issues that may impact
on assessment activities/portfolios submitted
None at this stage
Any other issues that may impact on
assessment activities (for example,
sustainability)?
If there is a power shortage we will reschedule the practical
assessment of the unit
Any reasonable adjustments identified? If required more time will be allowed for the written
assessment.
Where will assessment outcomes be
recorded?
The Student record has the provision for the recording or all
outcomes and any feedback
Date of each assessment to be
submitted/conducted
Assessment to be submitted and conducted within the time
allocated for the unit
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Step 2 - Assessment Instructionsand Instruments
You are required to develop a complete assessment tool for the unit of competency indicated in the assessment
plan you have developed in the previous step.
Templates for the assessment tasks and methods are includedfor you to use if you wish. Noteyou are required to
use a range of assessment methods throughout your assessment plans (x3).
Assessments methods suitable to VET are listed on the following ASQA fact sheet:
https://www.asqa.gov.au/sites/g/files/net3521/f/Guide_to_developing_assessment_tools.pdf
Delete any templates you don’t use. Create your own or use any other templates as you wish.
You are required to complete (in most cases) at least two instruments for each assessment method chosen. For
instance; a written test for candidates to complete and a written test with answers for the assessor.
You must create at least one of your own assessment instruments per assessment plan. Other existing
instruments can be usedif suitable (acknowledge the source) and must be contextualised to suit your assessment
plan/context.
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DEVELOP THE ASSESSMENT - Assessment Task Instructions
Note: When completing the following assessment questions,don’t forget to complete your mapping document.
ASSESSMENT TASK INSTRUCTIONS
Unit code and title BSBADM101 Use business equipment and resources
Workplace/Location Classroom/simulated office environment
Purpose of assessment This unit describes the skills and knowledge required to choose equipment and
resources to complete a variety of tasks under direct supervision.
It applies to individuals looking to develop the basic skills and knowledge
required to use a variety of business equipment.
Context of assessment Training and Assessment Environment
Written and practical components assessment classroom based
Resources required for
assessment
Assessment Task 1
PC and Microsoft
Printer
Fax machine
Network set up on computer
Room set up in a simulated office environment
Internet access
Operation Manual of the fax
Assessment Task 2
Pen and Assessment Paperwork
Safety considerations Students are made aware of any hazards as part of the safety brief at the start
of the training.
Students are working under supervision at all times
Instructions to the candidate: Assessment Task 1
This assessment is a written assessment made up of 20 questions
You are to read the question and write the answer in the space
provided
This is a closed book assessment
This assessment is completed in the training room in no longer
than 40mins.
Resources Required
 Pen
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ASSESSMENT TASK INSTRUCTIONS
 Written Assessment Document
 Desk, chair
Assessment Task 2
The assessment of this task is, you are required to read the SOP for a fax
machine and transmit the SOP to a fax number located on the bottom of the
SOP. Then log on to a computer and navigate to word and open a new
document. Complete the computer task as noted on the computer task
document.
Resources Required
Fax Machine
Instructions for Fax Machine
Computer
Printer
Desk and Chair
Network availability
Conditions of Assessment
You must complete all assessment tasks
Assessment must be conducted in a safe environment where evidence gathered
demonstrates consistent performance of typical activities experienced in the
general administration field of work and include access to:
• operational and maintenance manuals
• organisational procedures related to operation and maintenance of
equipment
• records relating to resources
• case studies and, where possible, real situations.
You will be provided feedback on your performance by your assessor. The
feedback will indicate if you have satisfactorily the requirements for each task
or not satisfactorily met the requirements, the assessor will also clarify the
tasks you must re-attempt at a later date to demonstrat a satisfactory
performance.
You have the right to appeal the outcome of the assessment decisions if you
feel you be treated unfairly or have other grounds for appeal.
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ASSESSMENT TASK INSTRUCTIONS
What needs to be submitted? Assessment Task 1
Responses to written questions
Assessment Task 2
A document as per the computer task document is faxed to show the process
has been completed correctly
Resubmission For the assessment to be deemed satisfactory, your responses to the written
questions must be correct. If not 100% correct you may be asked to complete a
further task to demonstrate competency
Reasonable adjustments
(assessor to indicate possible
adjustments):
If you have any learning issues that may negatively impact you when attempting
any part of the assessment contact your trainer.
If you have any questions or require clarifications contact your trainer.
Assessor name Date
Assessor signature
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Role Play/Scenario/Observation Task Template
OBSERVATION TASK
Instructions to the candidate:
Instruction to the candidate:
Task 1
The assessment task illustrate the procedure of sending fax with the help of a fax machine. The
manufacturer of the fax machine has provided all the instruction. Hence, the students need to send the fax
from one fax machine to another. The work of delivering the fax needs to be done without committing an
error.
According to the guideline, the students need to power up the workstation. After that the student need to
go to the MS Office. There the students need to fill up their name, time, date as well as the address. The
assessor or the examiner will check whether the students have made a mistake or not. They will check the
troubleshooting procedure in order to find out the faulty tools. It needs to be kept in mind that the student
needs to complete the entire task within 4 minutes.
Resource required
 Fax machine
 Printer
 PC and MS Office
 Network set up on the machine
 Internet access
 A room that is set up in a office environment
Condition of Assessment
The assessment will be taken in a safe atmosphere in order to gather the data so that it can be display as
for the regular performance. The typical activities shows the general management field of work. It also
access to the following objects.
Operational and maintenance guideline
Records of the related resources
The task as well as the procedure of maintenance of the operational instrument in an enterprise
Case studies as well as the real situation if possible.
The student will be forwarded feedback from the assessor. The feedback will help the student to improve
their performance. Based on the feedback the students can try and work hard for their betterment.
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The student can directly ask for their result from the examiner if they feel suspicious about their outcome.
Observationtask details:
Refer to the observation checklist
ROLE PLAY / SCENARIO/OBSERVATION TASK CHECKLIST
Did the candidate: Yes No N/A Comments
1
Did the candidate Identify and access
business equipment or resources required
to complete the task under direct
instructions
Y Candidate has
been accessed
and identified
2
Using the manual for the fax machine for
manufacturer’s specifications and under
direct instructions
Y Under instruction
and manual fax
machine has
been used
3
Has the participant maintained equipment
or resources to support completion of tasks
under direct instructions using the manual
Y Yes, participant
has maintened
resources or
equipments
4 Role play of an error of the system did the
candidate know what to do to trouble shoot,
Y Troubleshooting
of error has be
done
5 Role playing a serious error of the printer
did the participant know what the process is
Y Troubleshooting
of Printer has
been taken care
of
6 Was the equipment left as per instructions Y Yes it is left as
per instruction.
Reasonable adjustments
Candidates are advised to contact the trainer or educator before attempt of the task if they face and kind of
problem then trainer will guide accordingly while completing assessment.
Student name Date
Assessor name Date
Assessor signature
Task outcome  Satisfactory  Not satisfactory
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Role Play/Scenario/Observation Task Assessor Template
ROLE PLAY / SCENARIO/OBSERVATION TASK ASSESSOR GUIDE
Instructions to the assessor:
All the assessor need to follow trainers / educator regarding job of the assessment. The guide
includes as follows
 Pre during post assessment by assessors instruction
 Stimulated work place environment have been used as guidelines for completing assessments.
 Details related to students with specific need of learners.
Assessor Information
 Assessors need to ensure training facility has reflected the environment of workplace with
materials, equipment, and associated resources before the assessment took place.
 The facility which includes chair, desk fax machine, A4 paper ,and PC manuals
 The students will be provided with login id for privacy and safety of data.
 The assessor plays the role of management.
 Students need to attempt all parts of his task
 Students must address all assessment criteria. The students will need to complete the
further assessment to demonstrate competency of the task.
 The students will be provided feedback on your performance by assessor
 The students have the right to appeal about the results of assessment decision
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ROLE PLAY / SCENARIO/OBSERVATION TASK CHECKLIST- ASSESSOR MARKING GUIDE
Use the checklist below to observe the student performing the required task(s) and record their performance. If
the student misses a step, have the student perform the step again, so that you are confident they can
demonstrate that skill.
If the student cannot demonstrate the required skills, you may pose questions or hypothetical situations based
on your knowledge of their work environment and/or the unit requirements.
Use this Assessor Marking Guide for guidelines on gathering evidence and a list of key points for each activity
observed.
Did the candidate: Marking guides
1 Access and identify business equipments The candidates must be observed and and identified
for fax machine users
2 Checking and identifying manual before operation of fax
machine
Observation of the candidate checking the manual
3 Checking of paper and toner properly before operating Observation done on candidates before using
resources.
4 User manual to be used properly Observation done on candidates before using fax
machine
5 Fax has been sent as per candidate instruction As per instruction of candidate fax has been sent
6 Computer was used as per manual Computer has been operated as per manual
7 Before leaving office set up candidates must follow rules Candidate requires or advised to follow instruction.
Reasonable adjustments
Students are encouraged to contact their trainer prior to attempting this task if they do not understand any part of
this task or if they have any learning issues/ needs that may hinder them when attempting any part of the
assessment.
This may be carried out orally with the trainer or more time allowed to process the assessment.
Student name Date
Assessor name Date
Assessor signature
Task outcome  Satisfactory  Not satisfactory
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Written Questions Template
WRITTEN QUESTIONS
In this assessment it is required to read out the questions and have to write the correcet answer in the space
that has been provided below.
Resources Required: Assessment task, question sheets, answer booklets.
Pencil , Pen and paper
Conditions of Assessment
This is a closed book assessment and need to be completed at the training facility on site for the duration of 30
minutes
It is to be deemed satisfactory in this assessment, which is required to be provided with correct response to
each and every question .If the any part of the job, is not completed properly, it will be asked to complete the
further assessment to demonstrate competence.
The trainer will be given a feedback on the assessment. It will be a proof whether the answer is right or wrong
while answering.
Reasonable adjustments:
Students are advised to contact their trainer prior attempting the task if they are unable to understand
any part of the task or if they have been any issues of learning/ needs that may create an obstacle them
when attempting any part of assessment.
This may be carried out verbally with the instructor or more time allowed to process the assignments.
Question 1
How do you select and identify what equipment is fit for the task?
 Satisfactory  Not satisfactory
Question 2
How will you obtain information for operating and maintaining a piece of equipement?
 Satisfactory  Not satisfactory
Question 3
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Mention 2 resources required to check before using the fax machine or printer ?
 Satisfactory  Not satisfactory
Question 4
Mention the common fault while using the fax machine or printer ?
 Satisfactory  Not satisfactory
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Written Questions Assessor Template
WRITTEN QUESTIONS – ASSESSOR GUIDE
In the given task assessment the student needs to give provide the answer after reading all the question
carefully.
The is an task of command that has been provided during the training in the entire sessio0n. the assessment is
a series of five question which has been made in a way so that the students can show their development and
ability.
Resources Required:
 Pen
 Marker
 Writing board
 Student assignment
Meanwhile the student can gather knowledge after going through the assignments.
Conditions of Assessment
This i8s an close book type assignment where 40 minutes time duration has been allocated to the students to
complete their task.
In order to get a satisfactory marks the student need to give the answer to the each and evry questions. All the
answer need to be written correctly. In case of providing the unsatisfactory assignment the students needs to
submit the assignment once again.
After completing the task, the student will be given a valuable feedback that will help the students to improve
themselves.
In order to get a satisfactory marks the student need to give the answer to the each and evry questions. All the
answer need to be written correctly. In case of providing the unsatisfactory assignment the students needs to
submit the assignment once again.
After completing the task, the student will be given a valuable feedback that will help the students to improve
themselves.
Question 1
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How do you select and identify what equipment is fit for the task?
Depending on the task and its reuirements tools are selected.
Question 2
How will you obtain information for operating and maintaining a piece of equipement?
From the manual , instructions can be extracted for a standard operating procedure
Question 3
Mention 2 resources required to check before using the fax machine or printer
paper and Toner
Question 4
mentiion the common fault while using the fax machine or printer ?
Running out of toner
Paper Jam
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Mapping document
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Unit Details
BSBADM101 Use business equipment and resources
Unit Summary
This unit describes the skills and knowledge required to choose equipment and resources to complete a
variety of tasks under direct supervision.
It applies to individuals looking to develop the basic skills and knowledge required to use a variety of
business equipment.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Assessment Type
Summative Assessment
Assessment Methods
Assessment One Practical
Assessment Two Written
Element and Performance criteria
Element Performance Criteria Assessment 1 Assessment 2
Select equipment or resources
1.1
Identify and access business equipment or
resources required to complete the task under
direct instructions
1 1,3,6,7
1.2
Estimate quantities and resources correctly to
complete the task
2 3
1.3
Check equipment for serviceability in accordance
with equipment instructions
3 2
Operate equipment
2.1 Operate equipment in accordance with
manufacturer’s specifications and under direct
instructions
2 2
2.2 Identify equipment faults accurately and take action
to ensure equipment is repaired in accordance with
manufacturer’s specifications
4 4,5,10
2.3 Report repairs outside area of own responsibility to
appropriate persons
5 8,10

Step 3–Review your assessment tool
You are required to complete a review of your completed assessment tool for the unit of competency indicated in
the assessment plan you have developed in the previous step.
A template ‘assessment quality review checklist’ follows to guide you through the review.
If when reviewing you respond with a no (N) when it should be a yes (Y), make the necessary changes on your
assessment tool and add a brief comment of the review tool (comments/suggestions) of what you altered to
rectify the situation.
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Assessment Quality Review Checklist
The following document is to be used by you to review your own assessment questions. Please complete all areas.
ASSESSMENT QUALITY REVIEW CHECKLIST
Unit reviewed:
List all documents that are to be reviewed as part of this process
Assessment plan
Assessment instructions
Assessment
Review Question Y/N/NA Comments and suggestions
a) The unit of competency is sufficiently addressed
including:
 performance criteria
 performance evidence
 knowledge evidence
 assessment conditions
Y Every aspects of the function has been
addressed accordingly
b) Mapping clearly shows how each task relates to
unit requirements Y
The requirement for performing the
mapping has been met
c) The assessment instructions for the student are:
 written in plain English and are clear and easy
to follow
 when and how the tasks are to be completed
 under what conditions
 resources required
 and the criteria against which students will be
assessed
Y The assignment are consise and to the
point
d) The guidance to assessors is clear and easy to
follow
Y The guidance has been followed
accordingly
e) The assessment methods and arrangements used
match all details provided in the Assessment Plan
Y Methods has been discussed with the
preference of the topic
f) A range of assessment methods are used and
they are suitable to the intended outcomes of the
unit.
Y Outcomes of the unit has been defined
g) The tasks ensure appropriate assessment of
practical skills
Y Practical assessment tasks has been
performed accordingly
h) Third party reports, where applicable, are:
 written in plain English so that the third party
can clearly understand what they are being
Y
Instruction has been followed
accordingly
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ASSESSMENT QUALITY REVIEW CHECKLIST
asked
 only relied upon as supplementary and not
primary evidence
i) Principles of assessment and rules of evidence
have been considered
Y
Rule for the evidence has been covered
accordingly
j) Assessment tasks appropriately reflect industry
expectations and current workplace practices
Expectations were met
k) The assessments allow for collection of sufficient
quality and quantity of evidence Sufficient quality and quantity has been
evidenced
l) Assessment record tools:
 are easy to use
 ensure the requirements of each task can be
checked and recorded
 allow the recording of an outcome at task
level (S/NS)
 allow the recording of an overall outcome for
the whole unit (C/NYC)
Outcome of every level of the task has
been performed
m) The assessments ensure:
 competency is assessed over a period of time
and in a range of contexts and;
 there are clear instructions detailing when and
where assessments are to be conducted
Competency has been assessed
n) The assessment tools allow for collection of
sufficient quality and quantity of evidence Evidence has been kept
o) The assessments can be adapted to suit
individual needs of the student and workplace as
required and provisions for reasonable
adjustment can be made (where required)
Reasonable adjustments has been met
p) The tools ensure that the assessor will know that
the assessment is based on the student’s own
work
Ensuring the work of the student
Reviewer
signature:
Reviewer name: Date:
IMPROVEMENTS/ACTIONS TO BE TAKEN
Management to complete this section
Action Due date Responsibilit
y
Completed (Date)
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ASSESSMENT QUALITY REVIEW CHECKLIST
Step 4 - Trialling assessment tools
You are required to engage relevant personnel to trial and review your assessment tool. This should be another
TAE qualified staff member or acolleague who has knowledge in the vocational area of the unit chosen.
Have them review all of the assessment instruments in the tool to validate the content and applicability (you
could ask them to complete the review checklist from above and/or to complete the tool as a student would to
test usability)
Document the feedback you have received relating to the trial and review conducted. You can summarise the
feedback in the box below or screenshot evidence of feedback received (i.e.) their email response.
Comments:
The every aspcts of the documenrt has been kept into consideration as well as the proper instructions has
been followed to maintain the requiremt of the assessment which was performed under the proper
guidenance.
Amended assessment plans
If the assessment plan was amended based on feedback received, please specify into the following space the
specific changes that were made.
If no changes were required based on feedback from your colleague, please state “no changes were required.”.
For the assement plan no need to change the requirements as it was perfomed accordingly as required for the
tasks.
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