Talent Management: Strategies for Retaining High Quality Employees

This report discusses the importance of talent management in retaining high quality employees and explores strategies used by organizations. It includes a case study on TESCO.

Talent Management

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1............................................................................................................................................3
Aims and objectives of the project with a chosen scenario....................................................3
Project Management Plan.......................................................................................................4
Work breakdown structure and Gantt Chart...........................................................................6
TASK 2............................................................................................................................................9
Small scale research with the use of quantitative and qualitative data...................................9
TASK 3..........................................................................................................................................11
Research and data with using of techniques and tools.........................................................11
Recommendations................................................................................................................16
TASK 4..........................................................................................................................................17
Performance Review............................................................................................................17
CONCLUSION .............................................................................................................................18
REFRENCES.................................................................................................................................19
Books and Journal................................................................................................................19

INTRODUCTION
Talent management is the activity that helps to retain the high quality employees in the
organisation for their success and growth (Adapa and et. al. 2020). It is the most important
activity that performed by the HR of organisation. Employees are the main element of success of
the business because they are the person who give their efforts for achieving the organisational
objectives and goals. It is very necessary for the HR of organisation that they make sure that high
talented employees are retain in the organisation (Tian and et. al. 2020). This report covers the
project of managing business successful with effective use of strategies. In this context TESCO
is undertaken for the project to analyse the project management plan. TESCO is the UK based
from that has a very large stores in many countries, dealing in retail business such as clothing,
financial services, food items, etc. This report also covers the small scale research with using
tools and techniques that helps to determine the best results through achieving organisational
objectives and goals. This report is mainly concerned with the identification of best strategies in
order to improve employees performance and reduction of employees' turnover ratio.
MAIN BODY
TASK 1
Aims and objectives of the project with a chosen scenario..
Overview of the Research: The background of this research is based on Talent
management that basically give the simple meaning that person who works in organisation
should be retain for long term period. This research takes the importance of talent management
and their aims & objectives (Ashraf and et. al. 2020). In this context, TESCO is undertaken for
deep research that they are enable or not to deal with retaining of high quality employees in the
organisation. TESCO is the multinational company that has many functions to perform in their
organisation, all functions are performed by the employees. That means employees are the base
of their success and failure, so it is very important for TESCO that they should manage their
employees and retain for long term (Viitanen. 2020). To better understand, this report conducts
the robust research which helps to understand in practically. This research covers the strategies
that used by the company to retain their talented employees in their organisation.
Aim: “To retain the talented employees in the organisation so that they gain the
maximum productivity and profitability.” A case study on TESCO.

Objectives: Objectives are mentioned below:
 To make sure that organisation know the importance of talent management for retaining
high quality employees.
 To analyse the strategies that are used by the organisation to retrain their talented
employees in the organisation.
 To enhance the employees' productivity with the application of techniques and tools.
Research Questions:
 What is the meaning of talent organisation that can understand by the organisation.
 What is the importance of talent management in the organisation to retain their high
productivity employees.
 What are important principles that can be used by the organisation for managing talent.
 What are the important strategies that are used by organisation for maintain the talented
management in organisation.
Project Management Plan.
Project is the detail study of particular topic with the research that use primary and
secondary research (Baghai and et. al. 2020). It is the most important for the organisation that
they plan their project objectives per determined so that it will not create any ambiguity. Project
management plan is the activity that include planning of pre determined goals and objectives so
that employees can work according to them. The important things that requires in the project
management plan are planning, organize, implement and control. All of them are very important
for successful management of business project. There are some main components that are
essential in project management plan are mentioned below:
Time: Time is the most important component that should be consider in the project plan.
Because it gives the deadline to the employees that they have to finish their work at given time .
Every project has some definite time for example, primary research needs 1 month for doing a
survey that how many persons are purchase the TESCO's products. This project needs minimum
3 months to reach to the conclusion. Within this time all necessary and important research should
be complete so they reach at conclusion and results.
Cost: The cost covers the budget that allocated for completing the particular project
(Dang and et. al. 2020). It is very obvious that every project incurs some cost or expenditure
while doing any type or research such as primary or secondary. Primary research needs more

money as compared to secondary research. The budget that set by TESCO for this project is
£800 that allocated for doing the necessary expenditures. Cost is very necessary for evaluating
the profits that is very necessary.
Quality: Other important component that is very necessary for research that is quality.
The researcher make sure that they collected and inserted data should be relevant and accurate
that makes the quality of researches. Quality is very necessary for achieving the aims &
objectives of research projects. In this context, TESCO decides that they are setting
benchmarking so that they can easily comp-are their results (dos Santos and Pedro 2020).
Quality of project management plan is very necessary to consider because it influences other
components of project management that are scheduling, costs and other factors. So if the
organisation doesn't use good quality then it directly affects on ascertaining cost that can be
wrongly evaluated.
Scope: It is the area where TESCO shows the application of this research at various
areas. In simple words, scope refers to the applicability of selected topic at what extent of areas.
It includes objectives, plans, procedures and plans that are undertaken in this project. TESCO
makes sure that where this research is applied and at what extent. For example, this research is
applied for all type of organisation and at all level because talent management is need for all
types organisation whether it is small or large.
Communication: It is very necessary that management has proper and effective
communication between employees and their top level authorities. Because effective
communication clears ambiguity and make sure that all work done in a effective way. TESCO's
management team are always focus on communication so that they transferring right information
and message to employees (Kwan and et. al. 2020). Communication becomes the big barrier in
terms of achieving the desired goals and objectives. For example, TESCO set a objective of
increasing 15% sales by this year. It should be communicate with their subordinates so that they
can achieve objectives.

Risk: Every organisation needs to understand that they are doing business at risk because
where they work in environment is dynamic. So it is very important for the organisation that they
should know about the risk in project that they handle. It is very obvious that every project has
certain risk that can be face by the organisation (Lazarus and et. al. 2020). TESCO is the
multinational organisation that face many types of risk in their organisation, it can be internal or
external. Risk can be various types that may be:
 Cost risk- It can occur due to poor estimation of cost in project management plan.
 Schedule risk- It is the risk in which project can take longer time as compared to
expected.
 Performance risk- In this risk performance may be fluctuate as it not same with standard
one.
Resources: Resources are the things that should be undertaken for completion of project
successfully. Resources are the base that helps the organisation to complete their projects.
TESCO's resources includes human resource, financial resources, raw material, etc. In mentioned
resources one of the most important resource is human resource that can be proper manage so
that they can retain their talented employees in the organisation (ROJAS and et. al. 2020).
Work breakdown structure and Gantt Chart.
Work breakdown Structure:

WBS is the most important concept that should be undertaken by the organisations that
means divide or breakdown the whole project into smaller units (Lee and Pang 2020). TESCO
use WBS for divivding the big task into smaller groups with allocated teams. It is very helpful
for organisation that they have small task to complete. It is in nature of the persons that they do
not comfortable with big task, but there is a case of dividing the whole task into small task then
they are comfortable to do the task easily. WBS is very important for an organisation as they can
achieve their objectives with the help of specified tome as WBS gives direction that they should
perform their objectives timely (Wilkinson and Grecic 2020).
Gantt Chart:
It is the graphical representation of that shows the planning and scheduling of decide
projects that are undertaken in the process of completing task. It simply the chart that reduce the
difficulty level of understanding the projects. It shows the activities that complete at time, Gantt
chart have list of activities on the left side and time scale on top. Gantt chart is very important for
the assigned task as it helps in showing the task with allocated time period (Mosteanu, 2020). It
is identified that every project needs a Gantt chart so that it can be completed with the specified
time period (Wenhua and et. al. 2020). It is the road map that directs project manager in which
they get to know that what they have to do and in what time period.

TASK 2
Small scale research with the use of quantitative and qualitative data.
Research is the most important activity that done by TESCO's R&D department for
completing the project. Research includes documentation in the report, collection of relevant
data, interpretation on the basis of results and analysis the situations. Research should be
effective to achieve the desired results. There are two methods that used by TESCO which are
mentioned below:
Qualitative Research: It is the method where TESCO use non numerical terms that
doesn't include numerical terms. It basically including the thoughts and opinion that are
important for research (Mulyatini and et. al. 2020). In qualitative research, questionnaire includes
open ended questions which have not specific answers.
Quantitative Research: In this method of research, TESCO use numerical terms that are
helpful to compare the desired with actual output. It use many types of mathematical calculations
and tools & techniques that have close ended questions in their questionnaire. The answers are
mostly restricted to given options such as yes or no.
After selection of research method, there are two ways of collecting data that are
mentioned below:
Primary Data: It is the data that are selected and choose for the first time. It is very time
consuming process but the result are more accurate as compared to other method of collecting
data. The cost that are incurred in the primary data is more. This type of data can be applied
where the organisations needs accurate results. It can be done from surveys in which investigator
arises questions related to the selected topics (Nawangsari and Sutawijaya 2020).
Secondary Data: It is the most convenient method to collect data. Secondary data can be
choose from the already published magazines and reports. In this type of data, the researcher are
not taking to much efforts for collecting data.
This research report use both type of research method that are qualitative and
quantitative. TESCO use primary data for collecting information that are used in the research
report. They use sampling that include a questionnaire that is mentioned below:
Sampling is very necessary for an organisation as when they are selected population size.
TESCO takes 30 sample size for this project in order to conduct primary data collection. It is
identified that respondents have enough knowledge to give the answers of questionnaire.

Questionnaire
Quantitative questions
Q1) Do you know about talent management?
a) Yes
b) No
Q2) According to you, Is talent management assist in success and sustainable growth?
a) Yes
b) No
Q3) As per your view point, Is TESCO use talent-management for holding skilful employees
ion the organisation?
a)Yes
b) No
Q4) What are important strategies used by TESCO in order to manage their talent, so that
they retain their skilful employees in their organisation?
a) Make a proper plan for obtaining success.
b) Providing job description.
Q5) What are the crucial requirements in TESCO's talent management scheme?
a) Increase employees performance
b) Retain talented and skilful workforce
c) Motivating employees
Q6) What are vital practices that used by TESCO for talent management?
a) Increasing Job satisfaction
b) Motivation towards achieving goal
c) Enhance interpersonal capabilities
Q7) What are necessary steps that assist in management of skilful employees in TESCO?
a) Job Rotation
b) Training and development programs
Qualitative questions
Q8) What are necessary strategies which assist in encouraging employees' motivation and
productivity in TESCO?
 Guiding employees for achieving their goals

 Performance appraisal tools
Q9) Recommendation
TASK 3
Research and data with using of techniques and tools.

THEME 1: Understanding of talent management
Q1) Do you know about talent management? Frequency
a) Yes 22
b) No 8
Interpretation: It is very clear from the above chart that approximate 73% are being
aware to the concept of talent management. It can be observed from the above data that 22
person are giving yes answer to the concept of talent management out of 30 person, whereas 6
persons are those who have no knowledge of talent management.
THEME 2: Talent management importance in TESCO
Q2) According to you, Is talent management assist in success and sustainable
growth?
Frequency
a) Yes 21
b) No 9
a) Yes b) No
0
5
10
15
20
25
Frequency

Interpretation: It is clear that out of 30 persons 21 are who thought that talent
management is very helpful for organisations' sustainable growth and success. 9 persons are
those who don't think that talent management helpful in success of organisations. So it is very
clear that talent management plays a crucial role in the organisations' success and failure.
THEME 3: Retention of talented employees in TESCO
Q3) As per your view point, Is TESCO use talent-management for holding
skilful employees in the organisation?
Frequency
a)Yes 23
b) No 7
Interpretation: It is very clear that currently TESCO uses talent management programme
so that they can retain high quality employees in their organisation. That means they understand
the importance of talent management. It is clear that from the data that are collected from survey
i.e. 23 are the persons who giving yes answer that TESCO use talent management.
a) Yes b) No
0
5
10
15
20
25
Frequency
a)Yes b) No
0
5
10
15
20
25

THEME 4: Strategies used by TESCO to manage talent
Q4) What are important strategies used by TESCO in order to manage their
talent, so that they retain their skilful employees in their organisation?
Frequency
a) Providing job description 18
b) Make a proper plan for obtaining success 12
Interpretation: It is clear from the above data that TESCO makes strategies for retaining
their high skilful employees. TESCO makes more focus on job description as compared to
making plan.
THEME 5: Essential requirements of talent management in TESCO
Q5) What are the crucial requirements in TESCO's talent management scheme? Frequency
a) Retain talented and skilful workforce 10
b) Increase employees performance 14
c) Motivating human resources 6
a) Providing job description
b) Make a proper plan for obtaining success
0
2
4
6
8
10
12
14
16
18
20
Column C

Interpretation: It is clear from the pie chart that TESCO always try to increase their
employees performance through management of talent in their organisation.
THEME 6: Practices taken by TESCO for talent management
Q6) What are vital practices that used by TESCO for talent management? Frequency
a) Motivation towards achieving goal 20
b) Increasing Job satisfaction 5
c) Enhance interpersonal capabilities 5
Interpretation: TESCO is trying to motivate their employees so that they can achieve
their target goals and objectives timely. It can be observed from the above data that 20 persons
are those person who are getting motivate towards organisational goals.
THEME 7: Steps that are taken by TESCO to manage talented employees
10
14
6
a) Retain talented and
skilful workforce
b) Increase employees
performance
c) Motivating human
resources
20
5
5
a) Motivation towards
achieving goal
b) Increasing Job
satisfaction
c) Enhance interpersonal
capabilities

Q7) What are necessary steps that assist in management of skilful employees in
TESCO?
Frequency
a) Job Rotation 10
b) Programs of training and development 20
Interpretation: It is clearly stated from the above observation that TESCO knows the
importance of talent management so that they can take initiatives of training and development
programs. They prefer training programs so that they give right guidance and information and
motivate the employees to integrate the organisation's goals with individual goals.
Qualitative analysis:
Q8) What are necessary
strategies which assist in
encouraging employees'
motivation and productivity in
TESCO?
Explanation
Performance appraisal tools It means that companies should adopt performance
appraisal tools that helps to motivate the employees
towards organisational goals.
Guiding employees for It refers that manager should not thought only for their
a) Job Rotation
b) Programs of training and development
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1
1.5
2

achieving their goals organisation they give guidance to employees that how
they can grab opportunities.
Recommendations.
From the result that are come from the above research that TESCO doing well for retain
their talented employees in their organisation. It is recommended that TESCO should focus on
job satisfaction because they are doing not so much for that and job satisfaction is important for
increasing the productivity and profitability of organisation. It is also recommended that they
properly motivate the human resource so that they give their best efforts for organisational
objectives. It is also recommended from the above findings that organisation focus on
management planning that covers risk, time, cost, quality resources, etc. Because they all are
very important for making their project successful.
TASK 4
Performance Review.
What was the Project supposed to accomplish?
This project is based on identification of important strategies that assist organisation to retain
their high skilled employees.
Did the project succeed in its aims/ how do you know? Specifically, please outline any
evaluation and assessment undertaken?
After facing challenges I came on conclusions that my research report is completed and met
their goals and objectives.
What things do you think worked well and why? Evaluate all aspects of the project?
I analysed that I worked well in the process of asking questions from public or sample size. I
was very good at that time.
What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
I analysed that research is not the easy task because many persons are not comfortable for
giving their personal information. Sometimes I analysed that they are giving wrong information
that makes my report non accurate. This type of information reduce the quality of my research

report. It is not necessary that all person give wrong information. There are some persons from
which I gain good experience to collect the information. There are some persons from which I
gain good experience to collect the information.
What did you learn from undertaking the project?
I experienced that there is lot of knowledge that I required when I make research report. I
learned analytical skills that helps in my career.
How would you rate your performance as a management consultant leading the project?
I am giving 8 rate out of 10 for my performance in this project.
What strengths and weakness of your performance did you identify?
I identify that I'm good at communication skills which is my strengths and my weakness is that
I have lack of knowledge in technical updates.
How will this inform and support your continuous professional development?
It really very helpful for organisation as well as for me, because it assist in continuous
professional development.
CONCLUSION
It is concluded from the above research report that talent management is very important
for sustainable growth and success of the organisation. Talent management helps to retain and
develop skilful employees in their organisations so that they achieve their desired goals and
objectives. This report is identifying the concept of talent management which helps in found
strategies that reduce employees turnover ratio. This report covers the method research method
that are qualitative and quantitative, both are essential for collecting data. Data can be collected
from two ways that are primary and secondary. Primary data give fresh and accurate data
whether it takes lot of time. Whereas secondary data are sued to convenient the research and save
their time. it depends on the nature of research report. So this report gives the importance of
talent management in organisation. It is identified from the secondary and primary searches that
both are necessary for the successful of project. Because both gives important information to the
organisation in their research report that used both data fresh and published data.

REFRENCES
Books and Journal
Adapa and et. al. 2020. Accounting Firms and Gendered Mentoring–Qualitative Evidence from
India and Malaysia. In Mentorship-driven Talent Management. Emerald Publishing
Limited.
Ashraf and et. al. 2020. Losing prosociality in the quest for talent? Sorting, selection, and
productivity in the delivery of public services. American Economic Review. 110(5)
pp.1355-94.
Baghai and et. al. 2020. Talent in distressed firms: Investigating the labor costs of financial
distress. Available at SSRN 2854858..
Dang and et. al. 2020. Analyst talent, information, and insider trading. Journal of Corporate
Finance. p.101803.
dos Santos and Pedro 2020. Reinventing human resource management to increase organizational
efficacy. In Entrepreneurship and Organizational Innovation (pp. 23-36). Springer,
Cham.
Kwan and et. al. 2020. Exploring Why and When Mentors' Drinking Norms Impact Protégés'
Alcohol Misuse. In Mentorship-driven Talent Management. Emerald Publishing
Limited.
Lazarus and et. al. 2020. Talent platform exchange and recruiter matching system. U.S. Patent
Application 16/710,917.
Lee and Pang 2020. Tech Talent Crisis? The Impact of IT Human Capital and Decision-Making
Authority on IT Project Performance. The Impact of IT Human Capital and Decision-
Making Authority on IT Project Performance (May 23, 2020).
Mosteanu. 2020. Finance digitalization and its impact on labour market. Technium Soc. Sci. J., 8,
p.598.
Mulyatini and et. al. 2020. Human Capital Management Model: A Perspective of Internal
Supervision In Indonesia. Talent Development & Excellence. 12(1).
Nawangsari and Sutawijaya 2020, February. Optimization of Human Sigma Event Management
in Service Industry. In 4th International Conference on Management, Economics and
Business (ICMEB 2019) (pp. 67-71). Atlantis Press.
ROJAS and et. al. 2020. Human resource administration as factor of business productivity for
continuous improvement. Revista ESPACIOS. 41(08).
Tian and et. al. 2020, October. Analysis of three gaps in the teaching system of environmental
impact assessment (EIA) and the improvement based on application-oriented talent
training. In IOP Conference Series: Earth and Environmental Science (Vol. 585, No. 1,
p. 012066). IOP Publishing.
Viitanen. 2020. Using internal marketing to attract and retain talent: Case study Company X.
Wenhua and et. al. 2020, February. Research on the Reform of Talent Cultivation Model in
Higher Vocational Colleges under the Background of Intelligent Manufacturing.
In Proceedings of the 2020 9th International Conference on Educational and
Information Technology (pp. 184-188).
Wilkinson and Grecic 2020. An investigation into the talent development knowledge and
practice of a rugby high-performance coaching team. Journal of Qualitative Research in
Sports Sciences, 14(1), pp.209-230.

Appendix 2: PROJECT LOG-BOOK

Student Name:
Project title:
Weeks:
Update on
weekly
research/tasks
achieved Points
to consider:
What have you
completed? Did
you fulfil task
requirements?
Are you on
track and
within
deadlines set?
Did you need to
make any
changes to your
project
management
plan?
I have completed
a research report
on talent
management.
Yes, I fulfil all
requirements of
task.
Yes I am on track
that I have
completed my
work before
deadline.
No, there is no
need to change
any thing in this
project.
Any risks
and/or issues
identified?
Points to
consider: Did
you identify
risks/issues
with a lack of
No I didn't find
any issue while
performing this
report.
There are many
risk that I found
in this report but
they are link with
report.

skills required
for undertaking
research/tasks?
Did you
identify any
additional
risks/issues that
have an impact
on the project
management
plan?
Problems
encountered
Points to
consider: What
barriers did you
face? How did
you overcome
them?
I face barrier to
communicate
with audience
because they are
not ready to give
answer.
I found many
ways that I was
make assure that
their personal
information could
not spread in
publicaly.
New ideas and
change of
project
direction
There are some
important
findings that help
to improvise
employee
engagement so
that they can
complete their
project effectively
and efficiently.
There are some
skills that should
be consider while
performing
project i.e.
analytical skills,
intellectual skills,
etc. that helps in
questionnaire.