Talent Management in the Service Industry

TALENT MANAGEMENT IN
THE SERVICE INDUSTRY

Table of Contents
INTRODUCTION...........................................................................................................................3
1.1 Write down, formulate and refine project title.......................................................................3
1.2 Devise set of project aims and objectives..............................................................................3
1.3 Produce project management plan.........................................................................................4
1.4 Define work-break down structure that shows overall time-frame.......................................5
ACTIVITY 2....................................................................................................................................6
2.1 Carry out secondary research on chosen theme.....................................................................6
2.2 Carry out primary empirical research....................................................................................9
ACTIVITY 3 .................................................................................................................................14
3.1 Analyse the research and data with use of appropriate tools and techniques......................14
3.2 Draw valid meaningful conclusion from research and data analysis...................................20
3.3 Communication appropriate recommendations...................................................................20
3.4 Justify and support recommendation with accuracy and authenticity or research...............21
ACTIVITY 4 .................................................................................................................................22
4.1 Reflect on value of undertaking the research.......................................................................22
4.2 Reflect on own learning and performance...........................................................................22
CONCLUSION..............................................................................................................................23
REFERENCES................................................................................................................................1

INTRODUCTION
Talent management is defined as distinct function of Human resource management
(Kravariti and Johnston, 2020). Therefore it is termed out as strategic human resource planning
that assist to hire the right individual and manage them effectively with use of effective polices
and procedure.
The study is based on working of Hotel Hilton, It deals in hospitality company that
manage and franchise a broad portfolio of resorts and hotels. This entity provides high end
luxury services to customers.
Furthermore, study will lay focus on to outlines the aims and objectives on chosen topic.
The small scale research will be conducted to gather the information and this generate support to
project. Henceforth, suggestive measures will be given to draw meaningful conclusion from
findings. Lastly, reflection will be undertaken in learning and performance to research project.
1.1 Write down, formulate and refine project title.
The present report is based on business Talent management strategies that enables the HR
and talent management leaders that assist to benchmark their organisations, design and follows
the path towards to recruit and retain the employees (Dayel, Debrah and Mulyata, 2020). In
addition to this, the organisation provides talent management that shows that how to retain the
efficient and high performance activities and objectives. In this highly competitive, talent
management strategies is beneficial for the both organisation as well employees.
It is tool that is required for successful talent management activities that inclusive of
workforce planning, strategic plan, recruiting and goal alignment. Henceforth, the core aim of all
the activities is to retain the valuable employees.
Title- To determine the significance of Effective Talent management strategies. A study on
Hilton.
1.2
Aim- To identify the significance of effective talent management strategies. A study on Hilton.
Objectives
 To access the impact of Talent management strategies on organisational performance.
 To determine the influence of Talent management on employee engagement and
retention.

 To explore the challenges and issues of leading talent management practices within
enterprise.
 To promote the suggestive measures that aids to build the understanding of talent
management and how this relate with organisational performance.
1.3 Produce project management plan.
Project management plan termed out as document that helps to define the each phase of
project (Williamson and Harris, 2019). It is inclusive of the varied components as planning,
initiation, monitoring and controlling research activities. Henceforth, project management plan
defined in following manner as are-
Scope of project- The present research is based on to determine the impact of Talent
management strategies to define the organisational performance (Harsch and Festing, 2020).
Therefore, the scope of research project aids to define thing that needs to be covered in research.
Risk- This is defined as process that helps to identify, analyse and respond to risk that arise
within the research project effectively. It is defined as crucial aspect of project management.
Additionally, risk can be defined as term that can potentially impact the project timeline,
performance and budget.
Resources- In order to undertake the research project effectively, this is crucial to have project
resources such as man, labour, capital, material and goods etc. Therefore, project resources are
crucial as this helps to get work done in appropriate manner.
Cost- This is defined as term that helps to undertake the cost that has to be incurred in planning
of project to undertake new product and process. The estimated amount to undertake this
research is about £5000.
Quality- This is defined as term that use to define that what methodologies allows within the
enterprise to determine the extent to which resources are needed to be carried out undertake
prevention from poor quality (Ibrahim and AlOmari, 2020). This is crucial to undertake the
research within reliable and ethical manner.
Timeline- To carry out the present research the one specific deadline to research will be given.
This will one of the effective things that aids to undertake the research within reliable and
authentic manner.

1.4 Define work-break down structure that shows overall time-frame.
Work break down structure is a part of project management and system that is termed out
as deliverable oriented breakdown of project within the smaller components.
Gantt chart
It is graphical presentation that shows project plan effectively and in systematic manner.