Talent Management in the Service Industry

TALENT MANAGEMENT
IN THE SERVICE
INDUSTRY

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Activity 1.........................................................................................................................................3
Activity 2.........................................................................................................................................5
Activity 3.........................................................................................................................................6
Activity 4.......................................................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................15

INTRODUCTION
Talent management is basically the process and method through which organisation are
able to recognise as well as develop the talented people for the purpose of achieving
organizational goals.
This report gives a brief about aims and objectives of project, project management plan,
breakdown structure and Gantt chart, research methodology, analysis of research data,
recommendation and personal reflection.
MAIN BODY
Activity 1
Aims and objectives
The major aim of this conducting this project is to understand the various strategies of
talent management which Costsaver utilizes for effective retaining their employees and for
attracting the competent candidates. Besides this, the primary objectives of this study are
To understand the strategies of talent management being used by the company
To know the perception and views of the employees of Costsaver on the specific strategies.
To use various research methods for analysing the results of findings
to assess whether the various talent management strategies used are useful for the business or
not.
Project management plan
Scope
This project will be applied to all the employees as well as staff and thus will be
applicable to the entire organization.
Risk
The major risk associated with the project is the authenticity and reliability of data. The
most effective method for reducing this risk is engaging each and every employee in the research
methods and collect the information from reliable source.
Duration
The project will cover a span of 3 months. For ensuring the quality of project, a review
and audit would be conducted and the whole project will comply to all the project standards and
practices.
Cost

Particulars Amount (In Pounds)
Furniture 50000
Support desk 30000
Research essentials 40000
Total 120000
Resources
The most important resource which will be required for the project is the fund that will be
gathered from the shareholders and clients. Other resources that will be required are equipments
like voice recorder etc. Besides this, the employees are the biggest resource wherein their
contribution is imperative.
Work breakdown structure
Gantts chart
Task name Duration Start Finish
Identifying research
topic
2 days 01/01/2020 02/01/2020
Drafting
methodologies
4 days 03/01/2020 06/01/2020
Designing 3 days 09/01/2020 11/01/2020