Effective Talent Management Strategies in the Hospitality Industry

TALENT MANAGEMENT
IN THE SERVICE
INDUSTRY

TABLE OF CONTENTS
TABLE OF CONTENTS..............................................................................................................2
LO 1.................................................................................................................................................3
Introduction................................................................................................................................3
Aim and objectives:....................................................................................................................3
Research question......................................................................................................................3
Project Management plan..........................................................................................................4
Gantt chart..................................................................................................................................4
Work break down structure.......................................................................................................6
LO 2:................................................................................................................................................6
Secondary research....................................................................................................................6
Research methodology...............................................................................................................7
LO 3.................................................................................................................................................8
Data Analysis..............................................................................................................................8
Conclusion and Recommendation...........................................................................................12
LO 4...............................................................................................................................................13
Performance review.................................................................................................................13
REFERENCES..............................................................................................................................15
APPENDIX....................................................................................................................................16
Questionnaire............................................................................................................................16

TITLE: To identify the effective talent management strategies to increases the productivity and
performances of employees in the hospitality organization.
LO 1
Introduction
Talent management refers to the accurate procedure which is adapted by the business in
respect of hiring the suitable candidates for the particular post, enhancing their skills at work
place and providing accurate training to expertise their interest (Talent Management -
Opportunities and Challenges, 2020). The main objectives of managing talent in the organization
is results in gaining longer terms benefits in the business. Present research is based upon the
Marriott hotel which is founded in 1957 by J. Willard Marriott. In this report, the research is
conducted by examining its strategies and also best procedure to retain or manage the talent in
the organization.
Aim and objectives:
Aim: To investigate the effective talent management strategies pertaining in the organization – a
study on Marriott hotel.
Objectives:
 To understand the concept of talent management in the hospitality sector.
 To examines the strategies which is used by organization in respect of managing talent of
the employees.
 To assess the challenges faced by organization regarding managing the talent of the
employees.
 To provide recommendation to the Marriott hotel in respect of adapting the best talent
management strategies to gain longer term benefits.
Research question
 What is the meaning of talent management in the hospitality sector?
 What are the strategies adapted by organization regarding managing talent of the
employees at work place?
 What are the challenges faced by organization pertaining in managing the talent of the
employees?

Project Management plan
Scope: The scope of the project is set in respect of completing the project within the set time
period. The data which is gathered must be from relevant sources and thus, the information must
be authentic and useful for the other researcher.
Risk: In this, the risk which is examined is relating to lack of time management. Also, it is stated
that few places are restricted by the business, thus not complete data is gathered which is fixed
from the particular places (Heravi and Mohammadian, 2019).
Duration: It is related to the time duration which is set to complete the projects within the
particular time period. In this aspects, the time limit which is set is for 12 weeks for the
completion of entire project.
Cost: To complete the project, it is necessary to set the particular cost such as in this project, the
cost which is fixed is £350.
Quality: In respect of maintaining quality of the research, it is to be carried in respect of
coordinating with the tutor once the task is completed. So that accurate guidance is given and
also changes must be made within the stipulated time period.
Resources: To complete the research various resources are required such as stationary, electronic
equipment, transportation etc.
Communication: it is another important aspects of project as effective communication is to be
undertaken so that accrete detail and views are convey and also relevant information is to be
gathered in presenting the research in right way (Kordestani Ghaleenoe and et.al., 2017).
Gantt chart
Task Mode Task Name Duration Start Finish Predecessors
Auto
Scheduled
Formulation of research aim and
objective 5 days Fri 2/21/20 Thu
2/27/20
Auto
Scheduled Project management plan 6 days Fri 2/28/20 Fri 3/6/20 1
Auto
Scheduled Research methods selection 8 days Mon 3/9/20 Wed
3/18/20 2
Auto
Scheduled Formulation of questionnaire 3 days Thu
3/19/20
Mon
3/23/20 3
Auto
Scheduled
Sending questionnaire for data
collection 4 days Tue
3/24/20 Fri 3/27/20 2,4
Auto
Scheduled Collecting of data 6 days Mon
3/30/20 Mon 4/6/20 5