Table of Contents 1. Identifying Talent Management strategy of ASDA...............................................................3 2. Identifying relevant regulatory factors that impact the organisation.....................................5 3. Identifying environmental factors that impact HRM practices..............................................6 4. Identifying and analysing core positions within the organisation..........................................7 5. Recommending persuasive strategies..................................................................................10 6. Providing recommendations as operationalising these strategies........................................12 Reference List..........................................................................................................................13 Appendices...............................................................................................................................15 2
1. Identifying Talent Management strategy of ASDA IntheopinionofVaimanandCollings(2013,p.1738),talentmanagementstrategy determines an effective performance of an organisation. The human resource department of an organisation needs to focus on the talent management of the organisation in order to enhance the productivity of the entire business. Talent management refers to managing talents within the organisation to acquire business objectives and goals. ASDA also develops the firm strategy to management the talent within their organisation by retaining the talented people in their organisation. Based on the modern competitive market in the retail sector it has become important to develop the management practice within an organisation properly. Through Talent management, the concerned company tries to acquire the high performance from the employees and sustainability of the company in the competitive market. Recruitment and selection process: As opined of Morriset al.(2014, p.725), in order to develop effective talent management, an organisation needs to hire proper talent available in the market who can actually enhance the productivity of the organisation. The human resource department of an organisation has to attract the true talent in the organisation through the integrated process of recruitment. While selecting ant candidate for particular post the concerned make their choice by acquiring the information regarding the capability of the concerned candidate. ASDA also recruits the employees by judging their talent properly to analyses whether they are eligible to enhance the productivity of the same. To recruit proper talent it uses online portal where they go through the CVs of the candidate, even before recruiting employees, they acquire proper information of the candidate regarding the efficiency through a practical test. After making sure that the candidate is capable enough to enhance the productivity of the organisation, the concerned company selects an employee. Performance management: In performance management the management of an organisation works together to strategies the plan enhance the performance of the organisation, monition the proper implementations of the strategies and reviews the whether the plan is able to achieve the objective of the organisation as well as the individual objective of the employees. The management of ASDA also manages the performance of the organisation by developing different programmes on performance management where they review the employee’s objective and the business organisation. 3
Reward system: The reward is given to the employees to motivate them and provide proper recognition to efficient and talented employees. ASDA also provides rewards to the employees who are true talent and contribute to the performance enhancement of the concerned company. Through reward system, the concerned company tries to manage and motivate the talent within the organisation. Training and development process: As opined by Oladapo (2014, p.19),after recruiting employee, the organisations provide training to them in order to develop an idea of the job role which they need play with the workplace. ASDA also develops this type of the training and development process where the concerned company provide brief knowledge of the job to the employees through which the management of the concerned company tries to generate talent within the organisation and sharpens the existing talent within the same to acquire business objectives. Equality and diversity management: Talent can be managed within the organisation by motivating the employees. By ensuring equality within the organisation and managing diversity, the employees can be motivated. ASDA also maintains the equality management and diversity management through several programmes. In these types of programmes, the concerned company ensures that they will treat each employee equally and will be unbiased in every factor. This helps to motivate the employees and successfully manage talent with the concerned company. 4
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2. Identifying relevant regulatory factors that impact the organisation In order to develop proper HRP practices, the organisation need to follow certain regulation. ASDA also maintain the regulations mentioned in the governmental laws, which are Equality Act 2010, Equal pay act 1970, disability discrimination act 1995. Equality act 2010: This concerned act determines that the management of an organisation provide equal attention and recognition to the employees without being biased regarding the gender of the employees, economic status or any kind of disability(Equality Act 2010, 2017). ASDA being one of the renowned retail companies in the UK follows this legislation while developing the Human Resource of their organisation in order to acquire the business objectives through proper talent management. Disability discrimination act 1995 This act determines that an employee cannot be discriminated for their disability(Disability Discrimination Act 1995, 2017). It impacts the potentiality of the employee through which influences the productivity of the entire organisation. ASDA while designing the HRM practices in order to manage talent within their organisation follows this regulation and provide recognition to the talent without being bias to any employee for any sort of disability. Equal pay act 1970: This act determines that the organisation has to pay equal wages to the employees who are working in the same post and have the same knowledge.The government should entertain no discrimination regarding the pay scale of the employees. ASDA to manage the talent within theircompanyprovidesequalsalarybasedontheperformance,whichmotivatesthe employees and enhances the performance of the same. 5
3. Identifying environmental factors that impact HRM practices The human resource practices determine the strategies, which are being, developed in order to acquire the competitive advantage and other business goals and objectives, the human resources practices have a larger influence on the customer's perception regarding social responsibility of an organisation.The condition of an organisation within the competitive sector also influences the HRM practices. Impact social responsibility on HRM practices: In the opinion of Okpara and Idowu (2013, p.30),the social responsibility of the organisation is to provide the employees equal opportunity. Employees should be given healthy working atmosphere, which can enhance the performance of the employees. As an organisations goal is to acquire a maximum number of market shares, which can be acquired, they need to consider the societal views on the social responsibility of the HRM practicesof the organisation. ASDA being one of the renowned retail multinational retail companies, it has to design the HRM practices, which can meet the social responsibilities of the concerned company.Theconcernedcompanyconsidersthesocietalviewsbymaintainingthe governmentallawsregardingtheemploymentandanenvironment,whichhelpsthe concerned company to acquire a brand image. Industry specific conditions: In the opinion of Deery and Jago (2015, p.453),the characteristics of the different sectors affect the HRM practices of an organisation. The organisations need to design the human resourcespracticesthroughwhichtheycanacquirethecompetitiveadvantageinthe competitive market and achieve the business objectives. While talking about the retail companies in the multinational field, the competition is high. Thus ASDA, in order to achieve the competitive advantage, needs to design their HRM practices according to their condition in the competitive sector. While competing in a competitive sector, the concerned company has to establish their policies through they can manage talent within the organisation and can increase the productivity of the entire organisation. 6
4. Identifying and analysing core positions within the organisation[Refer to appendix1] In the perspective ofOkpara and Idowu (2013, p.27),the business organisations in this modern era are functioning in an highly competitive business environment, thus the business organisation are influenced to inculcate certain strategies, planning, as well as, techniques which will encourage the organisation to develop, as well as, to grow on the path of success. In the perspective ofDries (2013, p. 272),Talent Management is one such very necessary and important practice conducted or undertaken by the business organisation in order to help the development of the organisation. The employees of an organisation are the most important element of the organisation, those who work for the growth of the organisation. The employees of an organisation are directly proportional to the development of the particular business sector. The development of the work force of an organisation will in turn encourage the development or the progress of the organisation. For this cause of developing the employees of the organisation, it is very necessary for the organisation to analyse the talent existing within the organisation, as well as, work towards the polishing of those talents, in ordertodeveloptheproductivityofthebusinessorganisation.Intheperspectiveof Armstrong(2016, p.140),the employees of the organisation are the most necessary and beneficial resources of talent, which the organisation holds. In the perspective ofMeyers and Woerkom (2014, p.192), the organisation must work towards improving these talents by the means of providing them training, by incorporating the strategy of learning and development for the employees of the organisation. These methods will be beneficial in managing the talents existing within an organisation, which will further work towards increasing the productivity, as well as, the profitability of the business organisation. In this present section of the assignment, an analysis of the core positions of an organisation will be conducted with respect to the talent management practices for those positions. The business organisation taken for this purpose is ASDA. ASDA is an UK based retail business organisation. In the opinion ofOladapo (2014, p.19),every business organisation has some important positionswithin their business organisation. For the proper functioning of a business organisation, it is of utmost necessity that all the departments of an organisation perform their task properly and with complete dedication. The business organisations perform the task of dividing the work among the various departments of the organisation, so that the workload is reduced and every department will be able to function properly with particular or specific 7
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work to manage. ASDA, like the other business organisations also consists of various departments,suchas:Productiondepartment,PurchasingDepartment,Researchand Developmentdepartment,AccountingandFinanceDepartment,HumanResource Management Department, as well, as Marketing department. In the view ofDeery and Jago (2015, p.453),all of these departments work towards the growth of the organisation, different departments work towards achieving different goals, but thedepartmentshavingdifferentfunctions,workstowardstheachievementofthe organisational objective. In the view ofDerous and De Fruyt (2016, p. 10), among the various departments within an organisation, the Human Resource Department is one of the most important departments, which performs some of the major functions of the business organisation. The HRM department of a business organisation perform various activities such as recruitment of eligible candidates for the organisation, perform the task of providing proper training to the employees of the organisation, work towards the welfare of the employees etc. There are many positions within the HRM department of a business organisation. The positions are as such: HR Assistant, HR Specialist, HR Generalist, HR Recruiter, HR Advanced Specialist, the HR Manager, Senior Recruiter, Expert of Subject Matter, HR Director, Recruiting Manager, as well as, VP of HR. Members in these positions work dedicatedly for the expansion of the business organisation. For this assignment, the position of HR Recruiter of ASDA is taken into consideration.Job description In the view ofFesting and Schäfer (2014, p.262), the function of HR Recruiter is to recruit capable and eligible candidates for the growth, as well as, the development of thebusinessorganisation.Theemployeesarethebuildingblocksforan organisation, the growth and the progress of an organisation is determined by the productivity of the employees of that particular business organisation. Therefore, the major task, which is to be performed by the HR Recruiter of ASDA, is to perform the task of proper recruitment.Person specification IntheperspectiveofSchiemann(2014,p.281),forproperrecruitmentthe organisation has certain specification for the candidates. The candidates having the specified qualities are selected for the position of HR Recruiter. Some of the 8
specifications analysed by the ASDA Company for recruitment of candidates for the position of HR Recruiter are that the candidate must have excellent communication skills, computer skills, written skills, as well as, relationship building skills. These skills are necessary for conducting the process of recruitment, in which the HR Recruiterwillhavetointeractwithpotentialemployeesoftheorganisation. Moreover,Personspecificationalsoincludesanalysingthebehaviourofthe candidates, as well as, the education qualification of the interested candidates. Recruitment channels In the perspective ofThompson (2016, p. 55),recruitment channel refers to the process undertaken by a business organisation for the recruitment of the potential employeesofthebusinessorganisation.FortherecruitmentprocessASDA undertake both online, as well as, offline process of recruitment. The online process is the most profitable process undertaken by the organisation in this modern era. The ASDA Company forms an online account, in which all the information, as well as, the vacancies of the organisation is mentioned. The interested candidates could apply for the position of HR Recruiter from the online medium. Moreover, the organisation also incorporates offline mode of recruitment.Selection methods ThemethodsundertakenbyASDA,referstotheprocessundertakenbythe organisation for the recruitment of the workforce for the betterment of the business organisation. The business organisation selects the interested candidates via the process of conducting examinations, as well as, interviews. Performance Management Criteria In the perspective ofMedeiroset al.(2014, p.76), the performance of the employees in the position of HR Recruiter is managed by the process of reviewing the work of the employees. The employees could be encouraged to perform by the process of rewarding the employees. 9
5. Recommending persuasive strategies ASDA Company undertakes numerous strategies for the management of various talents within the business organisation. However, the business organisation must incorporate DDI’s Talent Management Approach for the benefit of the employees of the organisation, as well as, for the benefit of the organisation itself. DDI’s Talent Management Approach, refers to the practice performed by the business organisation in which the organisation distinguishes the various priorities of the organisation and then work towards the betterments of those priorities. The changes with respect to the development in the field of leadership are considered in this form of talent management approach. The leaders are the responsible for managing the performance of the employees of an organisation. If the leaders of an organisation are effective and efficient they can encourage the other employees of the organisation to work productively for the expansion of the organisation. The leaders of an organisation are the key drivers of the organisation, functioning towards deriving productive and even profitable work from the employees of the organisation. Moreover, ASDA could also work towards talent management process by providing proper training to the employees of the organisation, so that they may understand there functions properly and work accordingly benefitting the business organisation. Goal Alignment is another such strategy, which the business organisation could undertake for the proper management of the talents possessed by the employees of the organisation. The Goal Alignment is a process in which the employees are specifically assigned their job or task, as well as, the employees are demonstrated about their value that they hold in the organisation. This process of Goal Alignment encourages the workforce to work dedicatedly and flexible towardsachievingtheobjectiveofthebusinessorganisation.Moreover,thebusiness organisation must focus towards proper recruitment of the potential candidates, so that they work profitable for the business organisation. The business organisation can also incorporate theutilisationofmoderntechnologyforthepurposeoftalentmanagementofthe organisation.Ifthecompanyimplementstheserecommendationsfortwoyears,the organisation will be able to visualise the profitable changes leading to the growth of the organisation. SPECIFICManagingthetalentoftheemployeesof ASDA is necessary for the growth of the 10
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business organisation. The above mentioned strategiessuchastheDDI’sTalent Management Approach, Goal Alignment etc. arespecificforthecauseoftalent management, as these approaches will help the organisation to encourage the employees to perform or function productively. MEASUREABLEThe strategies recommended for the process of talent management are measureable, which canbemeasuredbymeasuringthe profitability of the organisation. ACHEIVABLEAlltherecommendedmeasuresare achievable, as the organisation will not have to spend a lot of money for undertaking these approaches; they are economically friendly, aswellas,beneficialforthegrowthof ASDA. RELEVANTInthismoderncompetitiveera,these recommendations are relevant, as they will notharmthefinancialconditionofthe organisation, rather help the organisation to growandprosper.Inthistechnologically advancedworldallthecompetitorsuse technology, thus it becomes highly beneficial for ASDA to incorporate technology in the functioning of the organisation. TIME- ORIENTEDThe recommendations must be implemented for 2 years to analyse the profitability gained by the organisation. 11
6. Providing recommendations as operationalising these strategies TheprovidedrecommendationsneedtobeimplementedintheHumanResource Management practices of ASDA in order to acquire improvements in the talent management of the concerned company. In order implement the DDI approach ASDA has to work with the key drivers of the organisation. The concerned company can provide proper training to the leaders so that they can guide the team members properly in order to sharpen the existing talent in them. In order to train the leaders HR management has organisation training session where professionals will provide trainingsto the leadersand the managementof the concerned organisation has be involved in this process. For managing talent within the organisation recruitment process is important. To recruit talented employees, ASDA can useuniversity campusing. ASDA can recruit direct form Management University to acquire proper talent for their company. Employee motivation is another aspect to manage talent within the organisation. In order to motivate the employees ASDA can acquire the innovative way which will make them feel a part of the company. The management of ASDA can involve the employees in the decision- making process where they will be provided the information regarding business goals. After acknowledging the business goals the employees will work according to the same and try increases their capability acquire the goals. to motivate the employees in order manage the talent within the organisation, HRM practices can includes fun time within the working hours which will the stress of the employees and they will perform their operations properly. Not only the leaders but the employees can also be provided training to manage talent with the organisation.In order to provide training the employees, ASDA can acquire innovative ways which will make the interesting and effective. ASDA can provide training to the sales department through several videos where different sales issues and their suggestive way outs are shown.The training can be given to employees through several a games to make the training process more interesting. Another way to improve talent management within organisation is the use of technology. ASDA can develop an online portal by using technological advancement. Where ASDA can acquire different views of employees through which they can identify the different talent of the employees. In order to recruit employees this way can be used. Different online training programmes can be organised by ASDA to manage talent within organisation. 12
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Meyers, M.C. and van Woerkom, M., (2014). The influence of underlying philosophies on talent management: Theory, implications for practice, and research agenda.Journal of World Business,49(2), pp.192-203. Morris, S., Snell, S. and Björkman, I., (2016). An architectural framework for global talent management.Journal of International Business Studies,47(6), pp.723-747. Okpara, J.O. and Idowu, S.O., (2013).Corporate Social Responsibility. Berlin: Springer. Oladapo, V., (2014). The impact of talent management on retention.Journal of business studies quarterly,5(3), p.19. Schiemann, W.A., (2014). From talent management to talent optimization.Journal of World Business,49(2), pp.281-288. Thompson, N., (2016).Anti-discriminatory practice: Equality, diversity and social justice. London: Palgrave Macmillan. Vaiman, V. and Collings, D.G., (2013). Talent management: advancing the field.The International Journal of Human Resource Management,24(9), pp.1737-1743. 14
Appendices Appendix 1: Positions in HRM department 15