Communicate with Influence - Task 2

Assessment
Task 2
Communicate with
influence
BSBCMM511

Student Declaration
To be filled out and submitted with assessment responses
◻ I declare that this task and any attached document related to the task is all my own work and
I have not cheated or plagiarised the work or colluded with any other student(s)
◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken
against me according to the process explained to me
◻ I have correctly referenced all resources and reference texts throughout these assessment
tasks.
◻ I have read and understood the assessment requirements for this unit
◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment
Unit Title
Unit Code
Student
name
Student ID
number
Student
signature
Date
Task Number
------OFFICE USE ONLY-----
For Trainer and Assessor to complete:
◻ Student requested reasonable adjustment for the assessment
BSBCMM511 - Communicate with influence V3 2021 Page 2
RTO Provider: 91153 - CRICOS Code: 02672K

Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
The student has satisfactorily
completed and submitted the
following:
 Meeting agenda in Task 2.1.1
 Email to the marketing team in
Task 2.1.1
 Meeting preparation table in Task
2.1.2
 Reflection – meeting with the
Marketing Team in Task 2.1.3
 Meeting minutes in Task 2.1.4
 Email to the CEO in Task 2.1.5
 Meeting agenda in Task 2.2.1
 Email to stakeholders in Task 2.2.1
 Meeting, presentation and
negotiation - preparation table in
Task 2.2.2
 PowerPoint in Task 2.2.2
 Reflection – Meeting with
stakeholders in Task 2.2.3
 Peer Review forms in Task 2.2.4
 Meeting minutes in Task 2.2.5
 Email to the CEO in Task 2.2.6
 Focus group presentation -
preparation in Task 2.3
 PowerPoint in Task 2.3
 Testing feedback forms in Task 2.3
 Reflection on the focus group in
Task 2.3
 Email to the CEO in Task 2.3
☐ ☐ ☐
The student organised and led the
meeting with the marketing team
(Role-Play):
 Explained the meeting objectives
and seek consensus
 Assigned roles such as the
meeting chair and note-taker
 Facilitated the brainstorming
 Made sure that all team members
participate actively
 Led the meeting to achieve clear
☐ ☐ ☐
BSBCMM511 - Communicate with influence V3 2021 Page 3
RTO Provider: 91153 - CRICOS Code: 02672K

Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
outcomes
 Used active listening and
questioning to seek information
and confirm understanding
 Adapted communication style to
build trust with the team
 Sought consensus
 Created a positive work
environment during the meeting
Feedback in comments.
Demonstrated ability to:
 Confirm authority to present
material on behalf of an
organisation or work area,
according to organisational
policies and procedures
 Identify information that may be
subject to confidentiality and
manage appropriately
 Identify information needs of
audience and prepare a position in
line with purpose of
communication
This is evidenced by:
 Meeting preparation table in Task
2.1.2
 Meeting, presentation and
negotiation - preparation table in
Task 2.2.2
☐ ☐ ☐
Demonstrated ability to:
 Identify the need for meeting and
schedule according to stakeholder
availability
 Prepare meeting materials and
distribute to stakeholders
This is evidenced by:
 Meeting agenda in Task 2.1.1
 Email to the marketing team in
Task 2.1.1
 Meeting preparation table in Task
☐ ☐ ☐
BSBCMM511 - Communicate with influence V3 2021 Page 4
RTO Provider: 91153 - CRICOS Code: 02672K

Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
2.1.2
 Meeting agenda in Task 2.2.1
 Email to stakeholders in Task 2.2.1
 Meeting, presentation and
negotiation - preparation table in
Task 2.2.2
 PowerPoint in Task 2.2.2
Demonstrated ability to:
 Conduct meeting and contribute to
discussions
 Seek consensus on meeting
objectives
This is evidenced by:
 Reflection – meeting with the
Marketing Team in Task 2.1.3
 Meeting minutes in Task 2.1.4
 Participation in the meeting with
the marketing team (Refer to
Marking Sheet)
 Reflection – Meeting with
stakeholders in Task 2.2.3
 Peer Review forms in Task 2.2.4
 Meeting minutes in Task 2.2.5
 Participation in the meeting with
the stakeholders (Refer to Marking
Sheet)
☐ ☐ ☐
Demonstrated ability to:
 Summarise outcomes of meetings
and distribute to stakeholders
This is evidenced by:
 Meeting minutes in Task 2.1.4
 Email to the CEO in Task 2.1.5
 Meeting minutes in Task 2.2.5
 Email to the CEO in Task 2.2.6
☐ ☐ ☐
The student participated in the
meeting with relevant stakeholders
(Role-Play):
 Explained the meeting objectives
and sought consensus
 Assigned roles such as chair and
note-taker
☐ ☐ ☐
BSBCMM511 - Communicate with influence V3 2021 Page 5
RTO Provider: 91153 - CRICOS Code: 02672K

Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
 Facilitated the conversation
 Ensured participation and
engagement from stakeholders
 Led the meeting to achieve clear
outcomes
 Used active listening and
questioning to seek information
and confirm understanding
 Adapted communication style to
build trust with the team
 Created a positive work
environment during the meeting
 Presented the promotional
message and the mood board
 Answered questions from
stakeholders and provide relevant
information
 Established areas of common
ground and potential compromise
 Managed the stakeholders'
different personalities and
expectations
 Negotiated changes and
improvements
 Achieved consensus and obtain
approval for the promotional
message and the mood board
Feedback in Comments.
Demonstrated ability to:
 Identify objectives of negotiation,
and needs and requirements of
stakeholders
 Identify and document potential
issues and problems
 Prepare positions and supporting
arguments according to objectives
This is evidenced by:
 Meeting, presentation and
negotiation - preparation table in
Task 2.2.2
☐ ☐ ☐
Demonstrated ability to: ☐ ☐ ☐
BSBCMM511 - Communicate with influence V3 2021 Page 6
RTO Provider: 91153 - CRICOS Code: 02672K

Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
 Communicate with stakeholders,
and establish areas of common
ground and potential compromise
This is evidenced by:
 Reflection – Meeting with
stakeholders in Task 2.2.3
 Peer Review forms in Task 2.2.4
 Meeting minutes in Task 2.2.5
 Participation in meeting with
stakeholders (Refer to Marking
Sheet)
Demonstrated ability to:
 Confirm and document outcomes
of negotiation
This is evidenced by:
 Email to the CEO in Task 2.2.6
☐ ☐ ☐
Demonstrated ability to:
 Identify forums to present
according to organisational
objectives
 Determine tone, structure, style of
communication and presentation
according to target audience
 Prepare presentation according to
desired outcomes
This is evidenced by:
 Meeting, presentation and
negotiation - preparation table in
Task 2.2.2
 PowerPoint in Task 2.2.2
 Focus group presentation -
preparation in Task 2.3
 PowerPoint in Task 2.3
☐ ☐ ☐
Demonstrated ability to:
 Provide an opportunity for
audience to ask questions
This is evidenced by:
 Reflection – Meeting with
stakeholders in Task 2.2.3
☐ ☐ ☐
BSBCMM511 - Communicate with influence V3 2021 Page 7
RTO Provider: 91153 - CRICOS Code: 02672K

Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
 Peer Review forms in Task 2.2.4
 Participation in meeting with
stakeholders (Refer to Marking
Sheet)
 Testing feedback forms in Task 2.3
 Reflection on the focus group in
Task 2.3
 Participation in the focus group
(Refer to Marking Sheet)
Demonstrated ability to:
 Follow up with stakeholders
following presentation
 Evaluate presentation and identify
areas for improvement
This is evidenced by:
 Peer Review forms in Task 2.2.4
 Meeting minutes in Task 2.2.5
 Email to the CEO in Task 2.2.6
 Reflection – Meeting with
stakeholders in Task 2.2.3
 Testing feedback forms in Task 2.3
 Reflection on the focus group in
Task 2.3
 Email to the CEO in Task 2.3
☐ ☐ ☐
The student lead the focus group
(Role-Play):
 Explained the objective of the
focus group presentation
 Presented the finalised
promotional message and mood
board
 Ensured participation and
engagement from the focus group
 Used active listening and
questioning to seek information
and confirm understanding
 Adapted communication style to
build trust with the focus group
 Created a positive environment
during the focus group
 Answered questions from the
focus group and provided relevant
☐ ☐ ☐
BSBCMM511 - Communicate with influence V3 2021 Page 8
RTO Provider: 91153 - CRICOS Code: 02672K