TASK A - Microsoft Word ; TASK B- PowerPoint Presentation with max 15 slides

INTRODUCTION
Leadership is more like an ability of an individual to lead the team and organisation.
Leadership involve providing guidance to achieve the overall goal or target of an organization. In
this report Marks and Spencer (M&S) is taken as an organisation. M&S was established in the
year 1884 by Micheal Marks and Thomas Spencer. Headquarter of the M&S is established in
London, UK. M&S conducts its operations in retail sector with specialises in high quality
clothing products, home products and food products. M&S carry its retail outlets in more then
1400 locations across the globe .This report differentiate between role and characteristics
attached with leader and manager in the organisation context. This report also specifies the role
of leader and manager functions in various situations associated with the organization. This
report also emphasis over various theories attached with the leadership in the organization. Key
approaches of leader and manager for conducting operations is also expressed in this report.
Importance of management in achieving business goals is also specifies in this report. Various
functions within the business environment that put an impact over leadership and manager
decision making is also specifies in this report.
LO1
Difference between role of leader and function of manager
Differentiation between role of leader and function of manager is as follows.
Basis of Difference Role of Leader Function of Manager
Work Practice Leaders set vision for the
organisation.
Leaders apply various work
practices to convert the set
vision into reality.
Leaders involve in all
operations of the company.
Leaders prefer to guide,
manage and direct all the
operations of M&S.
Leaders always motivate to not
just upgrade the applies work
Managers follow the set goal
of the organization.
Managers in M&S focus over
same practices to conduct all
the operations of the company.
Managers don't prefer to create
unusual changes in the
working practices attached to
the various operations of the
company as the changes also
involve risk element.

practices but they also
motivate to all human
resources in the company to
try to apply new work
practices that can improve the
efficiencies of various
operations of the M&S.
Dynamic and creative
approaches of leaders towards
the working practices many
times create major
transformations for various
operations of the company
(Kamarulzaman, 2016).
Manager's in M&S only
initiate changes only when it is
required to cope up with
current trends and
requirements else they prefer
to follow the set standard
patterns.
Initiate Change Leaders are knows as the
change agents.
Leaders in M&S are very
mush keen towards initiating
various changes as per the
current market demand and
also the requirement of the
business.
As per the market situation to
upgrade the work and
operational efficiency many
changes in the organizational
structure or the changes related
to the new technologies are
initiated by the leaders in
M&S that also resulted
Managers in M&S has also
initiated several changes based
on the operational demands
like introducing new
machineries and other
associated changes in the
organization structure.
Managers only initiate changes
when it is demanded else
management prefer to go by
set actions.
Managers don't get involve in
all the actions associated with
the change they only instruct
about the change.