Lead and Manage Team Effectiveness: Meeting Invitation, Ground Rules, Performance Plan, Policy and Procedure, Reward and Recognition Schemes

Assessment 1
Lead and Manage Team effectiveness
Part A
Subject: Meeting invitation
Dear Name,
Hereby, I would like to invite you to a performance planning meeting that is to be held at 9. 00
am for 15 minutes on 20th September 2018. The main objective of this meeting is to ensure that
everyone has an understanding of the years’ goals and objectives by understanding ones specific
roles and responsibilities.
Due to this therefore, I have attached the operational plan herein for your review together with
the specific roles that you are responsible and accountable for. You are required to give your
relevant feedback as well as noting down any concerns. Remember to carry a copy of your
operational plan and notes with you.
Looking forward to meeting with you then,
Best regards,
Name.
Part b –Email with agreed ground rules
Subject: The specific set ground rules
Dear Mike,
During our previous meeting, below are some of the team ground rules that were agreed upon:
Every member should treat one another with respect.
Personal relationships should be developed so as to improve open communication and build
Constructive feedback should always be provided so as not to be defensive

Individual and team achievements should always be recognized and celebrated to encourage
more energy and productivity
In case of any issue or problem regarding any situation the organization should always try to
provide and present a lasting and satisfying solution at all times.
Honesty and open communication should always be emphasized since the organization is
transparent and has no hidden agendas.
Team members are encourage to always participating effectively without any fear of
discrimination either on the basis or gender or age among other things.
Best regards
Name
Part C
Performance plan
Competencies
The teams and individual members should be able to perform efficiently and effectively. This is
through strategies that include:
Team management – The team members should be responsible for their own growth and
development. They should be able to maintain professionalism and technical knowledge as well
as acting with the highest level of integrity and be willing to think independently.
Relationship management – Teams should be interested in others people and concerns through
fostering environment that promotes positive relationships among them and even with other
people
Enhancing strategic working relationships-This is aimed at providing win-win solutions for
businesses. More focus on customers– should be able to understand and anticipate the need of
every customer.
Operations management-this is aimed at achieving business success by using the available
resources effectively. Team members should be able to take part in planning and achieve good
results as well as analyzing issues and providing conflict resolution strategies.

Each team member should be able to have specific personal objectives which may include
collaboration with other team members, managing relationships by maintaining good
conversation with other people.
Good citizen who is able to perform exceeding the given standards and managing documents
effectively.
NNEC team meeting schedule.
Marketing department
Prepared by Marketing Officicer
Date Location Time Agenda Contact details
January 2nd
2018
NNEC
conference hall
9am to 11am Operational plan [e-mail]
February 30th
2018
NNEC Board
room
5pm to 8pm Performance
management
[e-mail]
29th 2019 Mairan Hotel
Room no.26
4pm to 9pm Reward
strategies
[e-mail]
March NNEC
marketing
department
7am-10am Competition [e-mail]
April NNEC meeting
room
6pm- 7pm Customer
feedback
analysis
[e-mail]
May Marketing Hall General meeting [e-mail]
June NNEC hall no.
31
12pm-6pm Mid cycle
meeting
[e-mail]
July Marketing hall
002
Customer
service training
[e-mail]
August NNEC meeting Relationship [e-mail]