Teamwork in Healthcare Setting

Running head: TEAMWORK IN HEALTHCARE SETTING
TEAMWORK IN HEALTHCARE SETTING
Name of the student:
Name of the university:
Author note:

1
TEAMWORK IN HEALTHCARE SETTING
Introduction:
Healthcare is the complex and is seen to involve coordination of different types of
talented professionals so that they can provide high quality as well as safe care to the patients
who are seeking for service (Kalsich et al., 2015). This assignment would be mainly
incorporating experiences that I had during the clinical placement months and would try to
introduce different management techniques by which such situations could be overcome in the
future.
Description of the clinical experience:
During the months of clinical placement, I got the opportunity to be in the shoes of a leader
where my immediate mentor provided me a responsibility to develop a team of five members
and serve the rehabilitation ward attending to the various needs of the patients attending the
long-term care. I was quite excited to get the opportunity to be a leader an immediately informed
them that we were acting as a team. The members were startled at first but since I did not want to
waste time over introduction period, I directly allocated them their task and asked them to
collaborate among themselves. However, a number of issues came into existence where I saw
many of the professionals arguing among themselves over the intervention that they need to
apply. Blame games became very common among the team members. It made me disappointed
and I called the members to make them know that such behaviors would not be accepted. They
stated that they were not comfortable in working with each other and stated that their working
style did not match. I did not pay much importance to it and thought that they were making
excuses. Therefore, I did not pay much heed. However, the result was not satisfactory as the
deadlines were missed, the work done were not aligning with others of the team members, the

2
TEAMWORK IN HEALTHCARE SETTING
reports prepared about the work were incomplete and many others. My mentor was dissatisfied
and this affected my moral.
Theoretical analysis:
One of the most important issues that were missed out was the proper following of effective
guidelines for the development of team. The team that was developed had not followed the five
important steps that are extremely important for development of teams. The first step of
development of team is called forming. In this step, the team members need to acquaint and
thereby establish the different ground rules. In this step, formalities are mainly preserved and the
members feel as strangers (tofil et al., 2014). While, the team leaders were establishing the team,
it was seen that he had not develop any form of ground rules and therefore the members might
have felt directionless and would have become confused about what need to follow in the teams.
The next step is called the storming step. In this step, the members start to communicate about
their feelings but still they feel themselves as individuals and not as apart of the team. They are
mainly seen to resist the control showed by the team leaders and exhibit hostility. This theory
helped me realize that similar incidence had taken place when the members were blaming each
other and complaining that they were not comfortable with their members. In this step, the team
leaders have an important role to play where they need to conduct meetings and initiate feedback
sessions where the members should provide constructive feedback against each other and
therefore maintain an environment of transparency 9souza et al., 2016). The next step is called
the norming stage and due to my inability to handle the previous step, this step was also affected.
People feel part of the team in the norming stage and they gradually began to realize that they
can achieve the goal of the work when they are ready to accept other’s viewpoints. In the team,
the members were not ready to initiate any communication as power struggles and blames games