Teamwork and Quality Service in Restaurants: A Mixed Research Design

Presentation
Name
Institution

Introduction
• Quality service delivery;
- is substantial in helping a business gain a competitive in the
industry.
- is the focus of every restaurant business whether small,
middle or large.
- defines the industry winning approach which is to deliver
quality service to their customers
- Helps in growing their human resources to improve their
service delivery

Literature
- quality has become very significant in the hotel and restaurant
industry globally.
- It determines the success of every organization in the hotel
industry.
- implemented by many service provision businesses to improve
the organizational performance

Research Methodology
• a substantial number of restaurants are trying to enhance
teamwork (Abowitz & Toole, 2018).
• The section will cover;
introduction of the research
 suitable data collection methods
validity and reliability of the chosen techniques
Data analysis