Table of Contents EXECUTIVE SUMMARY............................................................................................................1 TITLE :..........................................................................................................................................1 CHAPTER 1: INTRODUCTION...................................................................................................1 Introduction Of The Research...............................................................................................1 Rational Of The Research.....................................................................................................3 Research Aim.........................................................................................................................3 Research Question.................................................................................................................3 Research Objectives..............................................................................................................3 Structure of the research.........................................................................................................4 CHAPTER 2: LITERATURE REVIEW........................................................................................5 The ways through which British Telecommunications Plc can easily overcome issue related to the rapid advancement on technology without hurting ethics of employees and people......9 Conceptual framework:.......................................................................................................12 CHAPTER 3: METHODOLOGY................................................................................................13 Research Philosophy............................................................................................................13 Research Design..................................................................................................................14 Research Methods................................................................................................................14 Access to Issues and Ethical Consideration........................................................................16 CHAPTER 4: CONCLUSION.....................................................................................................18 REFERENCES.............................................................................................................................19 .......................................................................................................................................................20
EXECUTIVE SUMMARY Technological advancement have supported organizations and business save time and production cost. It was identify as a biggest advantage to entire organisation and also help them to gain competitive advantage. One of the best example of rapid advancement of technology is Artificial Intelligence that was effected upon business and employees. This technology has highly impact on the employees by reducing employment, increasing conflicts etc. In order to overcome all issues related to changes in advancement of technology different number of useful ways was used by British Telecommunications Plc. This is a chosen organisation for this report and they face some issues related to the variation in technology advancement. For this, company followed change management and different useful ways such as select the accurate technology go via hardcore data, focus on training, involve all employees etc. Apart from this, for collecting accurate amount of important about the topic, different number of methodologies are used such as primary and secondary source, qualitative and quantitative research, non-probability sampling, inductive approach,interpretivism philosophy, questionnaire instrument, validity and reliability of data, ethical consideration etc. All these are effective and important method which help an investigator to accumulate proper data and do further research appropriately. TITLE : âManaging change in organisations with rapid advancement of technology without hurting ethics of employees and people. A case study on British Telecommunications Plc. CHAPTER 1: INTRODUCTION Introduction Of The Research Technologicaladvancementisintroduceasthegenerationof informationandthe discovery of knowledge that advances the knowingness of technology (Lucas Jr and et. al., 2013). The rate of technological advancement is rapidly increasing with time, community is looking to develop and create easier ways to live. The internet is refer as a massive source of information that different number of people follow and depend on every day. Recently, there are different number of changes in technology advancement faced by people such as 3D metal printing, Artificial embryos, Sensing city, AI for everybody, Dueling neural networks, Babel-fish earbuds, Zero-carbon natural gas, Perfect online privacy, Genetic fortune telling and Material's quantum leap. For this report, given organisation is British Telecommunications Plc which is a 1
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British multinational telecommunication holding company located in London, United Kingdom. It was founded in 1969 by Jan du Plesssis, Philip Jansen. Company specialise in dealing of fixed- linetelephony,mobiletelephony,broadbandinternet,fibre-opticcommunication,digital television, home security, fleet management, supply chain management, telecommunication equipment etc. Along with this, there are different important advances in business technology of British Telecommunications Plc are including business management applications, email and office applications, integration applications, customer self-service, customer feedback, web conferencing, webinar applications, IP telephony, business intelligence and analytics, mobile apps, content management systems, video and audio hosting, other social network, e-commerce, virtualisationetc (Lucas and et. al., 2013). The Artificial Intelligenceis refer as an effectivetechnology for each and every organisation. This technology can be applied to solve issues across the board. Artificial Intelligence can support businesses detect fraud, increase sales, enhance customer experience, provide predictive analysis and automate work processes.Therefore Artificial Intelligence is a useful system that will need to be trained and raised in more the same way as humans. One of the main problem that arises when people and employees are discussing the application of AI (Artificial Intelligence) is how to ensure that effective decisions based on technology are ethical. It is a legal and valid concern (Bose, 2013). Artificial intelligence are efficient and effective to decrease human efforts in different places. In order to perform and do different activities in the organisation, many of them are following AI to develop machine slaves that do different activities and functions on a daily basis. Application of such technology support to get the work or activist done quicker and with appropriate outputs. Efficient and error free worlds are the foremost purpose behind artificial intelligence. Recently, different number of sectors have started following AI technology to decrease efforts of human and also to get faster and efficient outputs. Apart from this, Artificial intelligence has different drawbacks like, it is a cost incurred in the repair and maintenance (Bose, 2013). An essential concern about the application of AI is about moral values and ethics. Another disadvantage of such technology as it may be able to store and record enormous amount of information, but the access and retrieval is not much effective and efficient in case of human brain. If robots begin to replace employees in every area, it will yet lead to unemployment. 2
Therefore both technology and human being are important for the success and growth of organisation. In order to complete work and activities timely, technology is more essential whereas human being is also require to give instruction to Robot how to work(Ertmer and Ottenbreit-Leftwich, 2013). Thus, both are necessary in their own places and support an enterprise to gain better results and outputs in future also. Rational Of The Research Main reason behind selecting this topic is tomanaging the changes in organisations with rapid advancement of technology without hurting ethics of employees and people. It is biggest topic that help a learner and researcher to increase their knowledge and skill about the particular field of study. In order to manage changes, change management model is consider best framework and it not harm on employees and people (Ertmer and Ottenbreit-Leftwich, 2013). In today's world, technology is most essential and important tool for organisation by increasing brand awareness, loyalty etc. But some time it creates different challenges and issues for company such as leading to workers losing their jobs(Kukulska-Hulme, 2012). There are some issues faced by organisation and employees in developing technology such as higher cost, no replicating humans, lesser jobs, lack of personal connections etc. Therefore, in order to manage all these issue company should follow change management model, provide training to their workers etc. Research Aim âToanalyzetheimportanceofmanagingchangeinanorganisationwithrapid advancements of technologies without hurting ethics of employees and peopleâ. A study on British Telecommunications Plc. Research Question ďˇWhat are theimportance of managing change in an organisation with rapid advancements of technologies without hurting ethics of employees and people? Research Objectives ďˇTo identify the concept of rapid advancement of technology. ďˇTo analyze the importance of change management model in managing change of rapid advancement of technology within an organisation. 3
ďˇToinvestigatethebenefitsoftechnologicaladvancementsforBritish Telecommunications Plc . ďˇTo identify the ways through which British Telecommunications Plc can easily overcome issue related to the rapid advancement on technology without hurting ethics of employees and people. Structure of the research This is consider most essential and important part of the project which help a researcher to identify each chapter of research. It will support an investigator to ascertain significance of each chapter for completion of research activities effectively (Kukulska-Hulme, 2012). There are some important section of research which are identify as under: Chapter 1: Introduction:It is consider first and main chapter because in this entire information about the study is included. These information mainly related with the background of research, rational of study, aim, objectives and questions(Keengwe, Schnellert and Mills, 2012). All these are highly essential for completing research activities in systematic way. Chapter 2: Literature Review:It is a type of review article and also known as scholarly paperwhichincludescurrentknowledgeregardingsubstantivefindingsandtheoretical contribution to a specific research topic (Keengwe, Schnellert and Mills, 2012). It is important section of research which help in ascertaining gaps in research and also identify conflict in previous study. Along with this, in this part all research objectives are address and analyze opinion of authors about the topic. Chapter 3: Methodology:It is another important and useful section of research and help a researcher to identify different methods for collecting accurate data about the study. In this, various methods such as research philosophy, research design, qualitative and quantitative research, primary and secondary source, research issues, ethical consideration, research sampling timeline, questionnaire and interview are included(Moolchandani and et. al., 2016).All these are useful for researcher to accumulate accurate and valid information from respondents. Chapter 4: Data Analysis:This will be done with the assist of analytical tool. Thematic analysis is consider as an essential analytical tool and in this case different themes are made on each questions. In order to analyze data and information from the respondents, questionnaire is introduce best and useful instrument because it provide reliable and valid content which is related with the research topic. 4
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Chapter 5: Conclusion and Recommendation:It is consider as a last chapter which include entire summary and detail information about the topic (Moolchandani and et. al., 2016). This part is based on entire research and if issues are arise in this part some recommendation are provided to the company. In this recommendation, different number of effective ways are provided which will help a researcher to overcome such issue and get better outputs for future study. It is also significant for organisation to manage all changes which arise in the technology and achieve competitive advantages within predetermined time period. CHAPTER 2: LITERATURE REVIEW A literature review is a comprehensive and detail summary of past research on a topic. It includes scholarly articles, books, magazines and many other relevant sources to the specific field of study. The review should describe, enumerate, summarize, objectively clarify and evaluate this previous study (Weber and Rohracher, 2012). It should provide a theoretical base for an investigation and assist author to determine the nature of research. There are different purpose of literature review which will help a researcher to accomplish each objectives of research in more effective and systematic manner. Some objectives are determined a under: ďˇIt give foundation of accurate knowledge on research topic. ďˇLiterature review ascertain areas of prior scholarship to keep duplications and provide credit to other investigators. ďˇIt help in identifying inconstancies which is related with the conflict in past studies, gaps in research and open questions left from other study. ďˇIt also assist an investigator in analysing relationship of works in link of its contribution to the research topic and to other work. ďˇThis section of research help a researcher in identifying new and unique ways to interpret prior study. Therefore, literature review more is more important and effective part of researcher and support an investigator to collect in-depth and accurate data about the study. It also help them in addressing each objectives of research systematically (Muhammad, Zahari and Sharif, 2013). All research objectives and for this opinion of different authors are determined as under: The concept of rapid advancement of technology. According to the John Spacey, (2016), technological change is refer as an effective process of commercialization, improvement and invention of technology. It is a hyperbolic or 5
exponential process whereby advance technologies develop the invention of unique technologies faster and easier resulting in accelerating change. There are basic type of technological change with an organisation such as productivity, efficiency, health, knowledge, entertainment, society, politics, culture, economics, industries, environment, transportation, quality of life etc. In today's world, modern technology is obviously developing speedily and it is portrayed as an unfavourable influence(Weber and Rohracher, H., 2012). It can be observed that advance technology is a transposition of entire characteristics of life. Along with this, technology is an essential aspect of everyone lives. It is constantly enhancing its application and help an organisation to attract large number of customers. The rapid advancement of technology has changed and modified the way the globe operates. Now, the technology allows people the chances to communicate or transmit from opposite ends of the world. On the other hand Karehka Ramey, 2012, technology has advanced with years and it has modified the way of people about purchasing products, way of living, way of communicating way of travelling, way of learning and so on. Advancement in technology have supported organisations as well as business save cost of production and time, which has been biggest benefits to all enterprise. With the help of technology advancement company can easily gain competitive benefits and advantages within given time duration. With the help of technology, an organisation can easily promote their goods and services and also retain employees for long time by providing training to them. Training is mainly related with how to use technology and attract morecustomers.Advancementintechnologyisabiggestconceptwhichhavedifferent advantagesforanorganisationsuchassavingtime,increasingproduction,simplifies communication,attractingcustomersetc.Allthesearebiggestbenefitsoftechnology advancement for an enterprise. The importance of change management in managing change of rapid advancement of technology within an organisation. According to the Margaret Rouse, (2018), change management is a systematic and essential approach to dealing with the transformation or transition of a organisation's processes, goals or technologies. Change management is identify as an effective process, techniques and tools to manage the people, advancement of technology to accomplish needed business results. Change management model incorporates the business tools that can be applied to support 6
employees or people make successful personal transitions outputting in the realization and adoption of change.Effective change management is important to each and every organisation in this fast-changing world. Main objective and purpose of change management is to increase advantages, while reducing the uncertainty of failure during implementation of change. It is also related with the communication which has been seen as an effective and two way communication thatdodifferentfunctionsincludinginformationsharing,compliances,participationand feedback.It is also essential and significant forBritish Telecommunications Plc to manage changes in technology and achieve better results. According to theMuhammad, Zahari and Sharif, (2013)There are different ways used by BritishTelecommunicationsPlctosystematicallymanageallchangesintechnology advancement such asIdentifying current loopholes, Select the right technologies, Involve their employees,EarlyAcceptance,PersonalIncentive,FocusonTraining,PilotOperation, Expectation vs. Reality etc. All these are consider main and essential way of change management thathelpanorganisationtoeasilymanagechangeintechnologyadvancement.Change management also effective and significant in managing technology that supports an organisation to manage changes to operations. Therefore, British Telecommunication Plc have successfully decreased costs by ascertaining business processes and reducing actions that clients do not understand as valuable. Along with this change management is also important for company to manage changes in technology advancement. As it give opportunity to company to place decision-making power at the optimum level. Apart from this, company can apply technology to centralize buying and logistics in order to take benefits of cost saving. On the other hand Aaditya Desai, Change is important and necessary for each person as well as organisation. Change management is more effective and significantin managing change of rapid advancement of technology within an organisation. Technology is most significant part for growth and success of an organisation. For this, ADKAR model is more useful and have some points such as Awareness, desire, knowledge, ability and reinforcement. All these are important for an organisation to manage changes in technology and accomplish long term growth and success easily. All these points are determined as under: ďˇAwareness: It is mainly related with the awareness of the requirement to change technology. ďˇDesire: Desire to participate in and assist the change. 7
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ďˇKnowledge: It includes knowledge about how to change technology. ďˇAbility: It include ability in order implement the change.ďˇReinforcement: In this level, business sustain the change in an effective manner. The benefits of technological advancements for British Telecommunications Plc. As per the views of Karehka Ramey,2012In the current scenario every person's life is fully dependent upon the technology. It has changed them in every aspect of their life like the way they live, way of purchasing and way of communication etc. As technology developed it impactedonindividual'sstandardofliving.Technologyadvancementhasaffectedthe organisationandbusinesswhichresultedintosavingoftime,cost,energyandsmooth functioning of a company. In this context, communication is a method of exchanging or conveying the information, ideas, opinions, views and thoughts from one person to another. For achieving or attaining anything in any aspect of life communication is needed. It is a key to success for any individual or company. As per the view point ofWheeler and Von Braun, (2013),agood communication providespositiveoutcomeandviceversa.Intechnologyaspect,communicationthrough technology plays a major role in today's telecommunication industry. In the earlier decades, only big and successful companies enjoys the benefit of technology because they can afford to it but now the advancement of internet small companies can also have the advantage in their every activities of company. Technology has its own positive and negative effect on company. Some of the benefits of technology advancement are as follows: ďˇIncreases the production: Technology is a valuable asset for every company's growth. It impacted the British Telecommunications Plc 's production by saving the time, cost , energy. It simplifies the activities and provided transparency of communication which make company to perform in a easier and fastest way. ďˇExchange of Information: Technology enables company to exchange ideas with no hindrances from one person to another and it provides the facility of security of information. In British Telecommunication plc, it allows them to convey or provide their opinion or information from country to country within a seconds. It reduces delay in work and can provide the data whenever required. 8
ďˇMobility: Technology allows companies to access their work from any part of the world i.e. any corner ofworld. It impacted British Telecommunication plc's to be flexible in terms of expansion in various countries. ďˇIncreasing customer base:Technology is important and essential for an organisation by increasing customer base. With the help of different technology such as social media, Instagram, Facebook etc. company can easily introduces their products and services in marketplace. As it will support an enterprise by improving its brand image and goodwill in marketplace. It will also essential for British Telecommunications Plc by providing information about customer's needs and wants regarding the product and services. Technology also support an enterprise to deal with customers over the internet which will further them in saving time and cost of customers as well as organisation also. The ways through which British Telecommunications Plc can easily overcome issue related to the rapid advancement on technology without hurting ethics of employees and people. As per the views of Jabil, 2017, In this modern business era, there is rapid change arises in the technologies, thus the major concern area of each small as well as large business enterprises is to adapting changes in their technologies in respect to maintaining its competition position. Organisations are undergoing a digital transformation and have likely enjoyed the enhanced market share and customer engagement, higher employee morale or developed customers revenue. British telecommunications is the famous telecommunications provider company which is focused towards developing their operations by making advancement in their technologies or operations. The company has faces issues related with the rapid changes arises in the technology, thus the company has applied different ways to overcome with the issue of rapid changes in the technology without hurting employees as well as human's ethics. The potential ways are associated as below: HandlingEmployeePushbackDuringDigitalTransformation:Experiencingadigital transformation is the prototype of discomfort, so it may make employees feel threatened or dissatisfied. It is essential to consider that sometime changes are necessary to keep up with the times, because some time not changing is much riskier. The digital transformation is essential for British telecommunicationasto providingappropriateenvironmentand facilitiestotheir employees. 9
Develop a Company-Wide Digital Transformation Strategy:The British Telecommunication is operates at wide scale and the major concern of the firm is to attaining high growth and success through developing its business operations by making appropriate changes in their technologies (Blau, Brummund and Liu, 2013).The company or its management are concern towards creating an effective wide digital transformation strategy in respect to make changes without hurting employees or people. Finding the Expertise to Lead Digitization Initiatives:The British Telecommunication is operates at wide scale and deals in multiple telecommunication services and products(Oesch, 2013).Advancement in technologies are crucial for organisations, thus The management of British Telecommunication hire experts within their work place in respect to making changes or transformation with the appropriate guidance of experts. Accurate training and development:It introduces as an effective waythrough which British Telecommunications Plc can easily overcome issue related to the rapid advancement on technology without hurting ethics of employees and people (Gill and et. al., 2014). For this, company provide accurate training to their employees whose have lack of knowledge about the technology. Thus, accurate training help an employees to use technology and gain better advantages within given time duration. Academic theory:Lewin's Change Management Model is consider best academic theory which will help an organisation to retain employees by providing all information about the advancement in technology. This framework include three stages which are determined as under: Unfreeze: This first stage of change model involves preparing the enterprise to accept that change is essential, which includes breaking down the present status quo before they can develop up a new way of operating. In this stage,British Telecommunications Plc introduces entire detail about the technology to their employees which will help workers by increasing its skills without hurting them. Change: After the uncertainty developed in the unfreeze stage, the change or variation stage is where employees begin to resolve their issues and look for innovative ways to do things. Workers of British Telecommunications Plc start to believe as well as act in ways that assist the new direction. 10
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Refreeze: It is a last stage in this changes are taking shape and employees have embraced the innovative ways of working, the British Telecommunications Plc is ready to refreeze. In this phase company solve all issues of employees about the technology by providing training. 11
Conceptual framework: Illustration1: Conceptual Framework of advancement in Technology (Source: Conceptual Framework of advancement in Technology, 2019) From the above mentioned chart, it has been interpreted advancement intechnology which is beneficial for an organisation to retain employees long time and attain better outputs within given time duration. In this chart, there are basically two variables such as dependent and independent(KuloandBodzin,2013).Employeecapability,knowledgesharing,working culture, working culture, research and development capability and communication capability is mainlydependonAbsorptivetransferperformance.ManagingchangeinBritish 12
Telecommunications Plc with rapid advancement of technology without hurting ethics of employees and people, this framework highly help them to retain employees for long time. CHAPTER 3: METHODOLOGY Research methodology is important part of dissertation which is used by researcher to gather data and information for the motive of making business decisions in accurate manner. The methodology may include interviews, publication research, survey and many other relevant techniques (Wheeler and Von Braun, 2013). It could also include both historical as well as present information which is related with the topic. The purpose of research is to find answers to questions via the utilisation of scientific and effective procedures. Along with this, main aim of methodology is to discover truth which is invisible and which has not been disclosed as yet. There are some important purpose of research methodology in regards to topic are determined as under: ďˇMain purpose of research methodology is to test a hypothesis or theory of a causal relationship between variables. ďˇTo collect accurate and relevant amount of data from the respondents which is mainly related with the research or topic. Therefore, this section includes different methods and approaches which will help a researcher toaccumulate proper data about the study (Blau, Brummund. and Liu, 2013). Some important and useful method according to the topic are determined as under: Research Philosophy Research philosophy is refer as a large topic and it mainly deals with the nature, sources and development of knowledge or skill by the investigator. In addition, it can be defined that the essential ways by which investigator gather, analyze data or information related to the study. Researchphilosophyisdividedintothreepartssuchaspositivism,interpretivismand pragmatism. All these are essential for researcher to collect appropriate information about the topic and gain better results for future study. The method of research philosophy applied in this study is pragmatism, because it is matched with all other remaining philosophy and can be used in easy manner. Positivism and interpretivism philosophy of research is not suitable because it did not give and fit as per the research requirements (Gill and et. al., 2014). As such types of 13
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methods emphasised on following the frameworks and theories in order to ascertain solutions for the problems. Justification: Pragmatism philosophy will be applied in the project which will support in evaluating information effectively and accurately. As it will also assist in arriving appropriate and accurate conclusion for the research(Lee, Trimi and Kim, 2013). On the other side, there are interpretivism and positivism philosophy which be not appropriate and suitable for executing research activities in systematic manner. Thus, pragmatism philosophy is useful for organisation or researcher to collect data about Managing change in an enterprise with rapid advancement of technology without paining ethics of workers and people. Research Design The entire research is depend on research design which is executed by investigator for ascertaining impact in research. There are mainly three type of design namely exploratory, descriptive and experimental. According to the research or topic, descriptive design is used because it help a researcher to derived valid and effective conclusion for research. In case of experimental design, it is applied to establish an effective relationship between the effect and cause of a situation (Oesch, 2013). Under exploratory design, thoughts and ideas of researchers are key as it is primarily relay on their personal inclination regarding a specific topic. At last, in case of descriptive design, investigator is exclusively interested in explaining the case or situation under its research. Justification: According to the research topic, descriptive design is used because it is a theory based and help an investigator to collect, presents and analyze gathered information. Thus, it is more useful and significant design and help a researcher to collect valid information or data related to the topic(Whitehead, Jensen and Boschee, 2013). Research Methods There are different number of methods in research used by investigator to collect accurate and reliable information related to the study. Some important and useful research methods are explained as under: ďˇResearch Choice:It defines an effective way in which information is followed by investigator for completing research activities. The method applied in field of study choice are quantitative and qualitative and the selection in between them relays on the nature and kind of research (Kulo and Bodzin, 2013). 14
Justification: According to the topic, qualitative research method is followed in order to accumulate data related to the research (Maxwell, 2012).On the other hand, there is quantitative method, it is applied in case when figures and calculation are required. Thus for this topic, there is no requirement of facts and numbers so qualitative research is followed.ďˇPrimary and secondary source:According to the research topic, there are basically two typesofsourcessuchasprimaryandsecondary.Incaseofprimaryresearch, questionnaire is used to collect reliable and valid data related to the topic (Lee, Trimi and Kim, 2013). On the other side, under secondary researcher, researcher need different number of books, journals, publication research, magazines etc. to accumulate in-depth data about the study. Therefore, primary source, help an organisation or researcher to identify impact of changes in technology advancement for employees or people. ďˇResearch Approach:It can be said as the procedures and plans setup to organise the research activity in systematic manner(Kesharwani and Singh Bisht, 2012). There are mainly two types of research approach such as deductive and inductive. Justification: According to the research topic, deductive research approach is applied because it will support in accomplishing objectives and goal of research. In this, the use of questionnaire instrument will be completed in order to know the problem and address the issue (Whitehead, Jensen and Boschee, 2013). On the other hand, in case of inductive approach, it is not suitable and useful for the topic because it is based on existing theory. ďˇResearch sampling:It is identify as an effective method and in which different number of persons, items or objects are taken from an entire population. There are basically two types of research sampling which name are probability and non-probability(Kelly, Lesh and Baek, 2014). Along with this, probability sampling is an effective techniques and in whichsubjectsoftheentirepopulationgetasamechangestobechosenasa representative sample. Under, non-probability, it is also consider as a type of sampling method and in which population not get equal opportunity. Justification: Apart from this, according to the research topic, convenience sampling as a type of non-probability method is used, because it not require more and time as well as also provide better results for research (Kim, Im and Slater, 2013).ďˇResearchinstrument:Therearedifferenttypesofresearchinstrumentsuchas questionnaire, interview, survey, observation etc. All these are essential but according to 15
the research topic, questionnaire instrument as a part of primary research is used (Maxwell, 2012). As it help an investigator by providing reliable and valid information related to the influence of changes in technology. Apart from this, interview, observation and survey are also useful but it require more time of researcher so it is not used in this research.ďˇResearch validity and reliability:It is also an essential section of research methodology and in which investigator has to into consideration. It is important and assist investigator in getting known regarding the validity and reliability of study on which they are doing. So in the study for making the information valid and reliable for long duration, the application of questionnaire is completed (Kesharwani and Singh Bisht, 2012). It is significant and useful for researcher to accumulate reliable and valid data about the changes in technology advancement and its impact on business and employees. ďˇTime Horizon:This is also consider essential par of research methodology which help a researcher to find out starting and ending time of research completion. For this, Gantt chart is introduce effective technique and graphical presentation which help in identifying time duration about the research (Przybylski, and Weinstein, 2013). Access to Issues and Ethical Consideration The main ethical problem for this research are the respondent's right or power to anonymity and to few extent denial of advantages for the control team in forms of decreased work time. In order to justify these problems, workers identifies will remain absence and anonymous record will only be attended by the workers' respective demographic profile. In 16
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addition, research ethics means that an investigator must be completed in accurate manner and entire data given in the research are real and accurate (Kelly, Lesh and Baek, 2014). Principles of research ethics were utilised such as confidentiality, anonymity and informed consent. Along with this, the details given in the study are not recorded and collected from any unknown source. In other word, the research activity is also completed to applied it for a lawful motive not for any illegal one. At last, outputs must be communicated with only those person who have their involvement in the field of study. Therefore, time is consider main issue for this research because in order to collecting accurate amount of data about how to manage changes in an organisation with fast advancement of technology without paining ethics of employees and people, researcher need sufficient time (Kim, Im and Slater, 2013). As whole, for completing research activities systematically and effectively, proper time is require. 17
CHAPTER 4: CONCLUSION From the above mentioned information, it has been concluded that advancement of technology is essential for growth and success of company. It also help an organisation to increase customer base and improve their brand image at market. There are different number of methods used to collect accurate information about the study such as primary and secondary source,qualitativeandquantitativeresearch,samplingmethod,questionnaire,research philosophies, design and approaches. All these are most effective method which will help an investigator or organisation to get better results future study. For this, different ways are followed by the company to effectively manage changes of technology advancement without hurting employees and many other people. Along with this, company follow change management which will support them in handling changes in technology as well as it also help in retaining employees for long time. Thus, it is essential for future growth and development of company within predetermined time period. Along with this, various number of essential ways are also used by company to overcome challenges related to the rapid advancement on technology without hurting ethics of employees and people. For this company should identify current loopholes, select the right and accurate technology, involve their all workers etc. Thus, all these are effective and beneficial for success and growth of organisation in given time period. 18
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