Digital Technologies as Strategic Transformational Tools in the COVID-19 Pandemic

Technology that
shaped the business
world: digital age

Executive summary: From this report it is analysed that digital technologies as well as
information communication technologies play important role in order to maintain all business
activities and function in covis-19 pandemic. Digital platforms become strategic digital
transformational tool that facilitates organisation to connect with all employee and other
members through digital manner.

Contents
INTRODUCTION...........................................................................................................................4
Main body........................................................................................................................................4
how digital technologies have become a strategic digital transformational tool during the
COVID-19 pandemic...................................................................................................................4
Impact of covid-19 on Zoom application....................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
Digital technology is defined as the electronic tools, device, system as well as resources that are
enable to generate, store and process data in effective manner. digital technologies are included
various platforms such as social media, multimedia, mobile phones and online games.
Information and communication technology is defined as an extensional form of information
technology that contains all communications technologies such as wireless networks, internet,
computers, video conferencing, software, cell phones and social networking as well as other
media applications that enable its users to access, store, retrieve and transmit information in
digital form. In the situation of covid-19 these digital technology platforms have become the
effective strategic digital transformation tool that help to conducts all business activities, meeting
and conferences digital by using internet. In this report the Zoom application digital technology
is being chosen that facilitates various organisation to organise meeting and conferences in the
pandemic as well as work as a strategic digital transformational tool in the covid-19 situation
(Donnelly, 2017). In this report roles and impacts of digital technologies and their positive as
well as negative impacts are covered in this project report.
Main body
how digital technologies have become a strategic digital transformational tool during the
COVID-19 pandemic
Digital technology: Digital technology is determined as the electronic tools, system, devices and
resources that are utilised to store, access and process that data of an organisation. It includes the
social media platforms, multimedia, mobile phones as well as digital applications that help the
organisation to connect with other organisational members in the pandemic of covid-19. Digital
technologies are worked as the strategic transformational tool during pandemic. Zoom
application is the digital technology that facilitates the business to connect, communicate as well
as express the ideas of an employees to whole members (Caruso, 2018). It is the video
conferencing applications and enables the organisation to convey messages and relative
important information across any devices that enhances it usability in covid-19 pandemic.
There are some features of Zoom application that make it strategic digital transformational tool
in such serious pandemic such as its unpetalled usability that enables the organisation to quick
adoption with the respective organisational meeting and conference capabilities that make it easy