Telecommunications Management Network Report: Analysis and Evaluation

This report provides a comprehensive analysis of telecommunications management networks, covering key aspects such as evaluating administrative network management systems, exploring business models and processes, and examining considerations for investing in enterprise solutions. It delves into the different types of operations within network management systems, including configuration, fault, performance, accounting, and security management. Furthermore, the report discusses organizational policies and procedures related to management systems and highlights the benefits of utilizing a telecommunication management system, such as improved customer service and enhanced collaboration. The report concludes by emphasizing the importance of managing and administrating a network or telecommunication management system for any organization to improve its services and build trust with its clients. The report is well-researched and supported by relevant references.

Running head: TELECOMMUNICATIONS MANAGEMENT NETWORK
Telecommunications management network
Name of the Student:
Name of the University:
Author Note:

1TELECOMMUNICATIONS MANAGEMENT NETWORK
Table of Contents
Question 1: Information needed to evaluate administrative network management systems.....2
Question 2: Business models and processes used in telecommunications management
networks.....................................................................................................................................2
Question 3: Considerations to be taken when investing enterprise solutions............................2
Question 4: Different types of operations in network management systems.............................3
Question 5: To determine organizational policies and procedures which relate to management
systems?.....................................................................................................................................3
Question 6: Benefits on the use of telecommunication management system............................4
Conclusion..................................................................................................................................4

2TELECOMMUNICATIONS MANAGEMENT NETWORK
Question 1: Information needed to evaluate administrative network management
systems.
The networking infrastructure is very diverse today because it has evolved into a
complex series of functions. ITIL (Information Technology infrastructure framework) is
designed for providing a better framework in order to deliver high quality. There are many
organizations who are adopting this framework for providing quality assurance. Information
that is needed for evaluation is service support, service delivery, security management,
infrastructure management, application management and software asset management1. It is
very important to note that in smaller IT operations, those functions mentioned above are
essential for proper IT management initiatives.
Question 2: Business models and processes used in telecommunications management
networks.
BPM or Business process framework is a type of operating model framework used by
the telecom service providers. The basic function of this model is to describe business
processes of service providers and also to define key elements and additionally to describe
how the key elements interact2. The framework basically acts as a standard and this standard
in maintained by TM Forum. TM forum is an association of suppliers and their service
providers in the entertainment and telecommunication industry.
Question 3: Considerations to be taken when investing enterprise solutions.
An organization needs enterprise solution for increased collaboration. This is surely a
critical investment for organizations looking for new sources of innovation and productivity.
1 To Evaluate Network Management, What Criteria Is There? (2018) SearchNetworking
<https://searchnetworking.techtarget.com/answer/To-evaluate-network-management-what-criteria-is-there>.
2 Technology Support, High Availability and Technology Paper, Introduction To Etom (2018) Cisco
<https://www.cisco.com/c/en/us/products/collateral/services/high-availability/white_paper_c11-541448.html>.

3TELECOMMUNICATIONS MANAGEMENT NETWORK
To achieve superior business performance, there is a need to tap into creativity and collective
knowledge of the workforce3. The main challenge lies in the environment since there is a
need to create an environment where workforce can effectively work together. Six areas
needs to be considered which are Cloud support for voice and video, commitment to BYOD
platforms, Business critical voice and video, Support services, support for video and actual
cost for deployment.
Question 4: Different types of operations in network management systems.
ISO which is known as International Organization for standardization has defined a
network management model in which five functional areas of network management has been
defined. The operations that need evaluation are Configuration management, Fault
management, Performance management, accounting management and security management4.
Question 5: To determine organizational policies and procedures which relate to
management systems?
Creation of organizational policies depends on various factors. An organization can
implement any management system however policies and procedures need to be framed prior
to the implementation of management system. First point that needs to be taken into account
is ideology. Determining the core beliefs and values that the organization holds on to is
critical. The next thing is incidents. There are occasions where a policy is framed to address
problems5.
3 (2018) Cisco.com <https://www.cisco.com/c/dam/en/us/solutions/collateral/unified-communications/unified-
communications-manager-callmanager/key_considerations.pdf>.
4 Technology Support, High Availability and Technology Paper, Network Management System: Best Practices
White Paper (2018) Cisco <https://www.cisco.com/c/en/us/support/docs/availability/high-availability/15114-
NMS-bestpractice.html>.
5 Bryson, J. M. (2018). Strategic planning for public and nonprofit organizations: A guide to
strengthening and sustaining organizational achievement. John Wiley & Sons.

4TELECOMMUNICATIONS MANAGEMENT NETWORK
Question 6: Benefits on the use of telecommunication management system.
A telecommunication management system is a very important tool in any business.
There are several benefits. One of the most notable advantages is that it delivers high
standards of customer service6. One of the most important aspects of any business is
maintaining customer satisfaction. A telecommunication management system will help in
collaboration among different departments in the organization. This will in turn help the
business in improving performance in projects. It further helps the project teams in
maintaining momentum and also to make important decisions.
Conclusion
It can hence be concluded that there are quite a few important factors that must be
kept in mind in order to manage and administrate a network or telecommunication
management system for any organization. It is necessary for any organization to enhance
their telecommunication services in order to suffice for the production of best quality
services. This would not only help the organization in its path for glory, but will also allow
their clients to bestow more trust on the business process.
6 Amin, S. M., Ahmad, U. N. U., & Hui, L. S. (2012). Factors contributing to customer loyalty towards
telecommunication service provider. Procedia-Social and Behavioral Sciences, 40, 282-286.

5TELECOMMUNICATIONS MANAGEMENT NETWORK
References
To Evaluate Network Management, What Criteria Is There? (2018) SearchNetworking
https://searchnetworking.techtarget.com/answer/To-evaluate-network-management-what-
criteria-is-there
Support, Technology, High Availability and Technology Paper, Introduction To Etom (2018)
Cisco https://www.cisco.com/c/en/us/products/collateral/services/high-availability/
white_paper_c11-541448.html
(2018) Cisco.com https://www.cisco.com/c/dam/en/us/solutions/collateral/unified-
communications/unified-communications-manager-callmanager/key_considerations.pdf
Support, Technology, High Availability and Technology Paper, Network Management
System: Best Practices White Paper (2018) Cisco
https://www.cisco.com/c/en/us/support/docs/availability/high-availability/15114-NMS-
bestpractice.html
Bryson, J. M. (2018). Strategic planning for public and nonprofit organizations: A guide to
strengthening and sustaining organizational achievement. John Wiley & Sons.
Amin, S. M., Ahmad, U. N. U., & Hui, L. S. (2012). Factors contributing to customer loyalty
towards telecommunication service provider. Procedia-Social and Behavioral Sciences, 40,
282-286.

6TELECOMMUNICATIONS MANAGEMENT NETWORK