Journal of Telemedicine and Telecare

Running head: TELEMEDICINE AND HEALTHCARE ADMINISTRATION
TELEMEDICINE AND HEALTHCARE ADMINISTRATION
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TELEMEDICINE AND HEALTHCARE ADMINISTRATION1
INTRODUCTION
1. Background
Health care administration is not only a complex area of health care system but also a
very vital field of interest as it merges not only the hierarchy of health care delivery
services but also the various dynamics of administration pertaining to the organization
and its departments on a day to day basis (Burke & Hall, 2015). With increase in the
complexity of the care delivery services in the modern day era – the administration
demands including the services and the audit systems of whether the health care staffs are
complying with the evidence based practice standards or not and that too on regular day
to day basis is a tough ask. More the complexity of the health care delivery system – the
compliance needs and skills needs of the health care administrators increases (Doolittle &
Spaulding, 2017). Telemedicine is a great invention of the modern times that has not only
transformed the way how the health care services are delivered to the clients but has also
bought new facets and dynamics in the processes and operations of health care
administration (Mehrotra et al., 2016).
Telemedicine provides clinical level of care and expert clinical services ranging from
advising the patients to the knowledge empowerment of the clients on how to manage and
prevent a disease – is a critical way of imparting the clinical service to a wider range of
audiences over the virtual network (Tan et al., 2017) and it is also very crucial to
understand that it is not only a medical, allied and health professional providing a clinical
service to the patients but telemedicine can also mean two clinicians or rather health care
professionals conversing over a clinical case on an urgent basis and even amongst the
other important services – the remote hospital admissions are also possible through the
application of this technology. Hence, it is very critical that the health care administration

TELEMEDICINE AND HEALTHCARE ADMINISTRATION2
services are very imperative to check and monitor the quality of these services that are
being done appropriately plus that everyone such as clinicians and the allied health care
staffs are trained and equipped properly enough with online expertise to deliver the online
awareness, education and intervention services in an appropriate way. The major benefits
of telemedicine medicine mediated are greater healthcare accessibility, a higher
facilitation of consumer services and cost efficiency of the clinical services.
There are certain challenges that prevent the use and application of the telemedicine
health care and administration services such as knowledge gap, perceptual gap and
workplace disruption in addition to technology shortcomings. Lack of positive perception
of the nurses and of the allied health care professionals is again a critical barrier to the
telemedicine health care and administration services.
2. Statement of the problem
As telemedicine requires multiple levels of supervision and specialist health
administration services – it becomes very critical for the administrators to be
technologically competent and knowledge competent in order to comply with the
telemedicine processes which is at times the problem. Data flow, data protection and data
integration are three critical aspects of telemedicine process and hence, it builds on health
-administration complicacy and procedural knowledge plus training needs on the
administrators. Communication gap and perception deficits acts as huge barriers in the
telemedicine administration process and as there requires collaboration in certain types of
services. Multidisciplinary teams are critical aspects of patient centered services in
hospitals today and it is of high importance that the telemedicine, in order to standardize
the health care service, must also provide a collaborative care between telenursing,
teleaudiology, telecardiology and more which takes multi system networking and support