Risk Management and IT Auditing at Telstra

Running head: RISK MANAGEMNT AND IT AUDITING AT TELSTRA
RISK MANAGEMNT AND IT AUDITING AT TELSTRA
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RISK MANAGEMNT AND IT AUDITING AT TELSTRA
Table of Contents
Introduction......................................................................................................................................2
Discussion........................................................................................................................................2
General Management Control System of Telstra:.......................................................................3
Application Control and its usage in Telstra:..............................................................................5
Comparison between general management control and application control:..............................6
Risk management technique used in Telstra:..............................................................................6
Importance of auditing Information System:...............................................................................8
Audit planning:............................................................................................................................8
Audit process:..............................................................................................................................8
Recommendations........................................................................................................................9
Conclusion.......................................................................................................................................9
References......................................................................................................................................11

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RISK MANAGEMNT AND IT AUDITING AT TELSTRA
Introduction
Telstra Corporation Limited is the largest company in Australia which provides
telecommunication and mobile network service throughout Australia. Telstra has long history of
providing the service in the field of telecommunication and mobile network (Van Dijk, Morneau
& Duane,2017). In order to maintain the good will of the service, Telstra is concerned about
providing better information system security to the users of their service. The main objective of
this paper is to understand the significance of the information security in the communication
system and possible risks associated with the process. Proper risk management controls have
been discussed in this context. In order to gather the relevant information regarding this subject,
the discussion is done in the context of Telstra. The identification of risks has been done on the
basis of the operation of Telstra (Keogh, Gordon & Marinovic,2018). The discussion about
general management control and application control has been discussed as the tools for the
identification of the risks. The risk management techniques adopted by Telstra has been
discussed along with its significance and effectiveness in the real business situation. The
recommendations for the modification and improvisation of the existing system have been
developed on the basis of the discussion.
Discussion
Telstra is one of the largest organizations in Australia providing the telecommunication
services to the users. Currently Telstra is providing 17.6 million retail mobile services, and 3.5
million fixed broadband services. Telstra is spread over 20 countries. The main aim of Telstra is
to provide good network connection to the users through digital connection as well as
maintaining the standard of digital content. Currently Telstra is providing different kinds of

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RISK MANAGEMNT AND IT AUDITING AT TELSTRA
network services for the different fields like overseas telecommunication, nationalized banks,
private sectors and customer services.
The need of using communication network is growing and it is used in almost every
sectors of working. The kind of services Telstra is providing mainly based on maintaining the
good communication service for the organizations, companies and individuals. The data sharing
through the communication are confidential and sensitive. It can be said that the information and
the system security are important to be maintained as the security of the transmitted data is
concerned. In this context, maintain the system that will help the users to communicate over the
mobile or communication network in a safe and secured way is important for Telstra.
General Management Control System of Telstra:
The general management control system of any company uses the information related to
the company in order to evaluate the performance of the company. Telstra is a
telecommunication service providing company whose aim is to provide effective digital service
to the users in a secured way.
The general management control system for the companies like Telstra has four
objectives. The proper management control plan will help to achieve these four adjective in
order to improvise the business of the organization.
The four objectives for the proper running of the business for a telecommunication
organization:
 Continuity in the resource.
 Managing the energy used in the company in an efficient way.
 Managing of the internal risks.