Business Strategy for Tesco Plc: Analysis and Evaluation
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This report provides an analysis and evaluation of the business strategy of Tesco Plc, including PESTLE and SWOT analysis, Porter's Five Forces model, identification of competitive advantage, and valid strategies and tactical objectives to achieve overall strategic objectives.
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BUSINESS STRATEGY
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TABLE OF CONTENTS INTRODUCTION................................................................................................................................4 MAIN BODY.......................................................................................................................................4 PART A.................................................................................................................................................4 1. PESTLE analysis and SWOT analysis of Tesco Plc....................................................................4 2. Analysis and critical evaluation of the competitive environment using Porter’s Five.................7 Forces model...................................................................................................................................7 3. Identification and justification of the organization’s existing and/or potential competitive........8 advantage..........................................................................................................................................8 4. valid strategies and tactical objectives to achieve overall strategic objectives...........................8 PART B: On the basis of this analysis critically evaluate and justify strategic options for the organization..........................................................................................................................................9 1. Critical evaluation of the different types of strategic directions available to the organization....9 2. Justification and recommendation of the most appropriate growth platform/s and strategies...10 3. Evaluate ways and means by which the chosen strategies can be monitored in order to ensure success............................................................................................................................................11 CONCLUSION..................................................................................................................................12 REFERENCES.....................................................................................................................................1
INTRODUCTION Business strategy refers to the strategic planning done by the businesses in order to achieve the goals and objectives of the companies. It is typically a set of action plans for the future which helps a business to compete in the market and stand strong in front of its competitors. These strategies also provide a business with a clear vision and also a direction towards which, a business plans on moving forward (Kumar and et.al., 2021). It also reduces the chances of losing the sight of the company’s aim. Making strategies for a business is one major role that every business which is working in the market should take into consideration as it provides a business with a secured success in the future.Tesco is a British international company which has its headquarters in England. The company is also ranked on a 3rdposition when its comes to the largest company in relation to the gross revenue. It deals in products such as electronics, furniture, software, books, toys, clothing, petrol, internet services, financial services and telecoms. The following report comprise an analysis of the micro and macro environment of the company with the help of SWOT and Pestle, Porter five forces the existing competition in the environment, justification of the competitive advantage of Tesco, tactical objectives and valid strategies, evaluation of different strategic directions for the company and recommendation of an appropriate growth platform. Further, the report also discusses evaluation of the ways in which the selected strategies can be monitored top ensure success. MAIN BODY PART A 1. PESTLE analysis and SWOT analysis of Tesco Plc PESTLE analysis is basically the analysis of the company's external environment in particular. This specifically focuses on the evaluation of the environment that is not particularly under the control of the company in particular (Perera, 2017). The aspects that are included in this are political, economic, social, technological, legal as well as environmental factors. Political factors the political factors are basically the factors that are related to the governmental policies and the political requirements of different countries in particular. For a company like Tesco in particular
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it works in many countries as it is a multinational retail company in particular. For the purpose of sustaining its growth in different countries it has to follow and evaluate these factors. Tesco has also suspected some ties with the United Kingdom in particular too. Economic factors the economic factors refer to the factors that are related to the economic growth as well as development or decline or fall of the economy and its impact on the organization in particular. The company Tesco has been particularly impacted on a major basis by the fluctuations in the rates of the foreign exchange in particular. This is because the company operates in different countries all across the world and also offers a wide range of the services and the products to its customers. Social factors social factors are the factors that specifically impact or are related to the factors that are related to the community and to the social values, cultures as well as beliefs of the people or the society in particular. The shopping trends of the customers or the overall market are extremely inconsistent and change on a continuous basis too. Tesco should work in accordance to the demands and requirements of the customers of the place they are particularly working in. Technological factors technological factors are the factors that basically are related to the technologies that are used within the company, the industry or the whole world in current situations. The technological advancements are extreme at this point of time in the world. The company requires a lot of technologicalunderstandinginparticular.Also,implementingaswellassustainingthe technologicaladvancementsisrequiredinthecompany. Thiswillenhancethecompetitive advantage of the company in particular. Legal factors legal factors are the factors that specifically focus on the legal or the legislative aspects that might affect or impact the working of the company in particular. As Tesco particularly works in the industry of providing consumer goods majorly, which covers a large or wide population. Because of which the company has to follow a bunch of guidelines prescribed by the legal bodies regarding its food and beverages. Environmental factors environmentalfactorsarethefactorsthatrefertoaspectswhicharepresentinthe environment of the company which might be positive or negative for the overall environmental conditions of the world in particular. Tesco has developed an application for payments to try and go
cashless for a better environment. SWOT analysisin particular refers to the evaluation of the factors that are in the internal environment as well as the external environment of the company that may impact the company in either a positive way or in a negative way (GURL, 2017). It also states the four major aspects that a company requires to understand its position in the market, these are strengths, weaknesses, opportunities as well as the threats. Strengths the major strengths of the company is that it is a well recognized and a well reputed company that also has a huge customer base already and it has one of the leading market shares among all the huge and big super markets all across the world in particular (Sarsby, 2016). Another strength is that it has many stores in different or diverse locations or areas. The company has a total of 4673 stores around 14 different countries. Weaknesses there are also a bunch of weaknesses within the company, one of them is the low cost strategy in particular, the low prices that are particularly set by the company in particular, will obviously have a major impact over the profit margins of the company negatively. In many countries the stores or the outlets of the company in particular are not performing well as they should be. The major weakness is that its operations have majorly failed in the United States as well as in Japan. Opportunities the company can develop strategic partnerships with well reputed brand names which will provide the brand with improved and enhanced image of the brand in particular (Teoli, Sanvictores and An, 2019). The recognition will go on some other level. The company can develop joint ventures with bigger names and gain better goodwill in the market and also enhance the base and number of customers in particular. The company can opt strategies such one hour delivery, and deliver the products within one hour only. Threats there are many threats that the company has and one of the major threat is the consistently changing environments in particular that change due to changed customer preferences and many other factors (Benzaghta and et.al., 2021). There are many other retail supermarkets that provide the customers with good quality products and also good quality services, hence there is extreme competition too.
There are many resources within the organization that will support in development of the organization overall and also lead to profit maximization in particular. The human resources of the company are well- trained and also are very qualified and skilful too. Good organizational culture allows the employees in working more productively, also, this further provides the company with gaining o enhancing competitive advantage in particular. This further also enhances the capabilities of the company in particular. Also, enhancements in the technological advancements like providing with application for payment options and also other facilities to the customers has increased the inclination of the customers towards the company and also enhanced their trust and reliability. 2. Analysis and critical evaluation of the competitive environment using Porter’s Five Forces model. Competitive environment is a system where different business compete with each other by using numerous strategies and puts efforts to make their organization to grow and develop in definite manner (Bruijl and Gerard, 2018). To run any business, they are required to understand the competencies of their organization from where they can adopt some relevant strategies and model to deal with the competition in the market. Tesco is one of the leading organization where they are having different competencies in the market from which they have to adopt some relevant models and can enhance their productivity level (Isabelle and et.al., 2020). Here, mentioning a model named Porter Five forces which will tell the company to take the actions to deal with the competition in definite manner. Threat of New entrants:The threat of new entrants in UK retail industry is very low and leads the organizations to no difficulties in any manner. The people of new generation or youth is able to bring the innovation in the business areas and implement many strategies which can create difficulties for Tesco but due to he huge capital requirements it becomes very difficult for the new entrants to match the standards of the company. Thus, the threat of new entrants to Tesco is very low. Competitive Rivalry:The company has a great competition in the market as there are many other big companies who are investing in their marketings and advertisements on the next level to attract large number of customers. Tesco is the leader of the market but there is an intense competition going on in the market and price wars are also induced by Aldi and Lidl, which is also affecting the company as it is not able to make good profits. Power of buyers-The powers in the hands of customers in Tesco is very low as the company is already engaged in selling on the competitive prices. Even though if the customers shift on the
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competitors, here the offerings of the competitors are not that valuable as Tesco. The power of the customers come in the grocery section of the company where they are likely to bargain. Power of suppliers-The company does not hold a good image when it comes to maintaining good terms with the suppliers. Here, Tesco has 2500 suppliers and even more. The company is a tough negotiator and has also been accused of behaving like the mafias with the suppliers in order to reduce its costing and making higher profits. Threat of substitution-Threat of the substitutes does not exist for Tesco. The company has a wide range of offerings and also deals in substitutes of various products which makes the company to stand out amongst every other retailer in the market. 3. Identification and justification of the organization’s existing and/or potential competitive advantage. Competitive advantage is something that makes the company to stand strong in the market and win the market. Tesco also has a great competitive advantage of the low cost products that it sells (Gareche, Hosseini and Taheri, 2019). The company is engaged in selling the products at least price possible to attract large number of customers and enhance its customers base. Tesco follows the concept of cost leadership strategy in which it completely focuses on reducing the cost in every possible manner so that it can offer qualitative products at minimum and pocket friendly prices. This is one of the many important techniques that is making the company strong day by day and is also making the existing competition in the country make no sense (Sun and Li, 2022). The company deals on the online as well as offline platforms and at the same time performs wonderfully at both the platforms. Besides this, Tesco also has its own brand telecommunications, mobile phones and petrol stations, which makes the company to have number of income sources available and greater profits secured for the future. This proves why the company is also said to be the market leader. Tesco is growing day by day and the main reason behind this beautiful growth is the efforts put in by the company to stand out uniquely and with no fear in the market. Thus, the advantage of low costing and number of income sources is making the company to achieve its goals andnew heights every time. 4. valid strategies and tactical objectives to achieve overall strategic objectives. Strategic objectives refer to the goals that a company plans to achieve periodically, which is
typically the time period of 3-5 years. Whereas, tactical objectives refer to the goals which are made fortheshortperiod,mostlikelyfor3-12months(Khalifa,2021). Thesegoalsshouldbe measurable, obtainable and should be clear so that a company can achieve and calculate the effects of the efforts put in by each individual. Here the company Tesco has set its strategic objectives that involves achieving an increase in the internal revenue within three years and acquiring huge budgets for the purpose of marketing so that it can target large number of customers across the globe. To work on this very objective, the company has also designed some strategies and tactical objectives to achieve this goal of the company. The company strategically plans on expanding its customer base through its online platforms and enjoy the benefit of greater sales and greater profits. Tesco plans on investing in company's digital marketing as that can help spread a great awareness about the products and its other services.For this purpose, the tactical objectives planned by the company, involves the target of increasing the sales by 15% in every quarter and reducing the cost of inputs by 2 % in the coming 4 months. These set tactical objectives will give a good result to the company in near future by achieving small targets that will eventually contribute to the ultimate goal of the company. Through this strategic plan of digital marketing the company will be coming up with many seasonal offers and great coupons that will also help the brand to enlarge the customer base and let even the customers enjoy the benefit of low costing products. Thus, slowly and steadily Tesco plans on reaching great heights by achieving small-small targets. PART B: On the basis of this analysis critically evaluate and justify strategic options for the organization 1. Critical evaluation of the different types of strategic directions available to the organization Business models like Porter's generic strategies are used by several organizations the world over for the purpose of assessing different strategies that a particular company is using for its strategicgrowth (Greckhamer and Gur, 2021). The following 4 given strategies below pertain to the evaluation of the Tesco retail organization in order to know the extent to which their market share can grow by behavioural classification. Cost leadership–The growth assessing approach of cost leadership strategy tends to offer the company's listed goods at a reasonably lower market price that is in resonance with the average industrial cost cutoff. It specifically focuses a broad customer market segment. Tesco organization can easily implement this growth competitive strategic approach for its sales and revenue increase and maximization of profit margin. It is considered a primary
business conducting tool as its initial price offering to the consumers if favourably low which is a good start. Differentiation– The next approach is that of the product differentiation strategy that once put into action immediately raises the production, sales, and supply capacity of the manufacturing unit of the Tesco organization as the demand and supply forces in the market scenario gets fuelled. This is so because the differentiating process of the product range means that the newly produced goods have a unique selling proposition that appeals to the targetedcustomers (Putra, 2018). Cost focus– Following the differentiation strategy is the focus approach that is basically divided into two categories according to the competitive dimensional criteria which is cost and differentiation focus. Cost focus primarily deals with a particularly targeted niche market segment that drives a lower price level as per the niche product line. If Tesco uses this business strategy then its operational sector has to be extremely transparent in its cost setting activities. The main idea behind this is not to add some new factor to the existing sales line but determining low costs. Differentiation focus– The fourth last competitive strategy of the Porter's generic model is that of the differentiation focus and as the name itself suggests, it means that here the core focal aspect is to differentiate the newly designed goods in a manner that sets them apart from the rival organization's production srategy along with moulding the current product ranges with innovative and researched ways that gives them a refined and customized touch. This focus approach applied to a very narrow segment of the selected public. 2. Justification and recommendation of the most appropriate growth platform/s and strategies The Ansoff matrix was developed by Igor Ansoff in the year 1957 and is famously regarded as an expansion tool grid used for broadeningmarketgrowth (Matrix and Ansoff). This growth vector matrix can be efficaciously utilizd for analyzing developmental strategies for the Tesco firm as given below: Market penetration The foremost growth platform in the matrix is that of market penetration which is quite self- explanatory which means that sales are risen from the existing products in the already established markets. Tesco company can adopt some novel refined business strategies for its product expansion by entering widely in the current market. The UK based retail organization can implement this by inventing new pricing methods or by extending its customer loyalty aspects with the help of
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launching interesting doscount offers. Market development It can be easily understood that it takes time for the established product line of a business organization to make its mark in the newly opened markets as not only the platform is new but the buyer's and supplier's perceptions about the products are also newly oriented. If Tesco adapts to this secondary strategy of developing its market reach for the sale of its offered goods then it also has to be prepared for beginning risks and hurdles such as the shifting preferential tastes of the consumers or the sudden demand generation or expiration of certainongoingproducts (Yu, 2019). Product development This is the secondary stage of the Ansoff growth vector model where a particular firm expands its production scope through entering its newly manufactured and designed products in an existing market sphere. This approach is a bit risky as it requires a good amount of prior research into what is needed for product extension and how it can be developed more. Diversification The last growth stage of diversification of both the goods of a company as well as its market sizes and scopes majorly depend on how the two previous strategies work out. If, for instance, the chose firm's targeted markets are developed prosperously then it can easily generate new products as it will create more demand. Also if its product development is at a good stage then it means that the retail firm can successfully enter new markets. This is the riskiest out of all the approaches as it requires the working of a brand new product in a brandnewmarket (Syuzeva and Zheltenkov, 2021). 3. Evaluate ways and means by which the chosen strategies can be monitored in order to ensure success The Tesco organization's market growth strategic course can be monitored and regulated only after the challenged that the firm faces have been eradicated. It will not only solve its existing company concerns but will also expanditsbusiness (Höse, Süß and Götze, 2022). It can prosper in both the domestic and the international markets after it derives a solution to its problematic concerns such as :- PROBLEMSOLUTIONOUTCOME Lower levels of productivityBroadmarketreachandTheexpectedoutcomewill
turnover and rising consumer complaints – differentiatedproductscan lead to profitability. Also,anincreasing awarenessalongwith conductingpowerfulCSR eventscanremedyits customer and public image. be in the form of increased profitable returns, lower cost ofproductionanda strengthenedpublic realization of brand image. Lowrateofemployee retention – The Tesco retail corporation has been on and off facing the worrisome hurdle of high employeecutbacksinits organizationalstructure which has directly led to a low staff retention rate and a highturnover. Thiscanbe solved and turned around if the organization incorporates someeffectivemarket expansionroutesinits businessstrategysuchas franshising with local store- ownerswithsimilar prodducts, setting up turnkey projects, etc. The desired outcome will be achievedwhichisof maintaininglong-termand experiencedemployeesas they exhibit the trait of high performingindividuals throughwhichthe productivity of the company soarshigh.Thelabour resourcepotentialofthe companyremainssecured which ultimately leads to rise in the profit margins. CONCLUSION It can be concluded from the above report that the concept of business strategy involves many important factors that need to be included in order to take the strategic decisions of a business organization for its developmental growth. The report above was based on the aforementioned topic of business strategy in the chosen context of the retail superstore Tesco organization. In this selected scenario, it analyzed the impacts and influences of the macro environmental aspects on the company and its associated business strategies. It assessed Tesco organization's internal capability factors through the application of variou suitable models. The research study has also critically
evaluated its outcomes with the help of the analytical approaches of Porter's five forces and generic strategies in its given industrial market sector. Furthermore the report has adequately applied several relevant theoretical models and conceptual frameworks in order to comprehend and interpret strategic decisions for the organization's business tactics in a comprehensive manner.
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Putra, Y.S., 2018. Analysis of differentiation Strategies to create competitive Advantages in Facing Global Markets.KnE Social Sciences.pp.254-269. Sarsby, A., 2016. SWOT analysis. Lulu. Com. Sun, W. and Li, C., 2022. Cost leadership strategy, diagnostic control style and firm performance. In Economic and Business Management (pp. 165-171). CRC Press. Syuzeva,O.andZheltenkov, A.,2021.Problemsofchoosingstrategiesfordiversifying companies. InE3S Web of Conferences(Vol. 284. p. 07014). EDP Sciences. Teoli, D., Sanvictores, T. and An, J., 2019. SWOT analysis. Yu, V.D., 2019. The analysis of methods for developing the marketing strategies. 2