Unit 17 - Understanding & Leading Change in Tesco: Drivers, Impacts, and Effective Change Management

This report discusses the changes that took place in Tesco and evaluates them. It highlights the importance of using models and theories for effective change management and discusses the drivers and impacts of change, the effect of change on leadership, individuals, and team management, and the barriers and advantages of different leadership approaches. The report also emphasizes the importance of evaluating the long-term implications of change with effective planning and identifying the risks involved.

Unit 17 – Understanding &
Leading Change

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Tesco Overview And Its Change Processes.................................................................................1
SWOT Analysis To Identify Drivers Of Change.........................................................................1
Drivers And Impacts And How They Affected Organizational Strategy....................................1
Change Will have effect Leadership, individuals and Team management..................................2
Changes in organization management minimized from uses by theories and models................2
Evaluation of long term implication of change with effective planing and identify the risk of
change..........................................................................................................................................3
Force field analysis support for changes in management............................................................3
Use force filed analysis for organization objectives....................................................................4
Different barriers those are influence the decision-making and leadership.................................5
Successful decision-making and leadership management...........................................................5
Advantages and disadvantage of different leadership approaches..............................................5
Evolution of different leadership approaches and models of change management.....................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Understanding and leading change set up contestants to fit the issues that come up with
initiating and implementing change. In this report we will take Tesco which is famous UK
supermarket unit that is presently operating in 11 different countries. In this report we will
identify the changes that took place in Tesco and evaluate it. This report is provided idea that
changes in management can impact the overall business activities. Organization knows that
development and solution is complicated process but proper framework and uses of models,
theories can beneficial for utilization of resources. And, this report is provides knowledge of
effective change metagenetic techniques (Ibeawuchi and et.al., 2021).
MAIN BODY
Tesco Overview And Its Change Processes
Tesco is the Britain's foremost retail company accordant to website, It is handling with
37,000 stores concluded the globe and haves engaged over 440,0000 people and dealing with 30
countries externally the United Kingdom. Tesco is working on the change of concept and ll
employees are giving their efforts to react to that change. Tesco faced many powerful
challengers and staying at the edge of this competition they need to build new plan of action
looking to situations so, here the changing concept occurs.
SWOT Analysis To Identify Drivers Of Change
Strength:
Tesco rebounded from a £6.4 billion yearly loss in the 2015 annual report to an operating
profit of £1.9 billion in the 2020 annual report,.
Weaknesses:
Tesco is rationing a handful of its commodities to avoid shortage caused by panic buying.
On the other hand assures customers that they are properly stocked to meet usual purchasing
trends (Chen and et.al., 2020).
Opportunities:
Tesco's high-grade possibility is to bolster up the presence of company online.
Threats:

Threat to Tesco in present time is the no- deal Brexit.
Drivers And Impacts And How They Affected Organizational Strategy
Although it may appear simple, many organizations overlook this crucial first step. It's one thing
to express the desired change, its quite another to undertake a rigorous evaluation against
organizational objectives and performance goals to guarantee that the change will lead your
company in the appropriate strategic, financial, and ethical direction.
Change Aldi TescoTechnology:
Technological changes in Aldi is supported on social media marketing for the promotion
of products. It is necessary for Aldi to modify the skilfulness of their products and operations of
the firm. By walking on the path of this change, it can increase the customers and market share
by providing the products at cheap prices. Tesco is a retailer that uses its own mobile app to
attract numerous customers and achieve better outcomes. Technology is a regular shift in Tesco,
and it usually has an impact on the company's operations in supplying products and services to
end users. Structural change in Aldi is related with the change process of command and
administrative (Al Adwan, Zamil and Areiqat, 2021). Upper level,managers provides the
guidance to the lower employees in Aldi. In Tesco the structural change is associated with
hierarchical structure and job structure. These both affects the Plan of action and operations of
the business directly.
Change Will have effect Leadership, individuals and Team management
The change in leadership has led towards the growth of Tesco, and the quantity of
forcefulness in the supplying chain of Tesco is found to be greater than used in the operations.
One of the strongest factor in Tesco is organizational culture that helps in shaping the process of
work, work satisfaction and relationship management in the company. The change individuals
has led towards potentiality, motivation and rise in opportunities to pick out exact products from
their shops. With the short plans of Tesco which were published last year, commitments to
eliminate deforestation from Tesco's products by 2020 (Fragouli, and Tourlaki, 2020). Tesco
does not choose to make their workers in a team. Instead, they provide individuals tasks to the
employees. This picture the fact that the determinative impact of emotional contagion on the
team level processes is not utilized with Tesco.

Changes in organization management minimized from uses by theories and models
According to the models and theories they provide step by step process for management
in organization. The Kotter's eight models provide clear idea about how company can manage
their new changes with effective manner. Tasco organization believes that the models provide
clarity in leader decision-making process. Tasco organization applies Kotter's eight model when
the feel that technological changes is essential for organization, they follow eight steps (Clack,
2020). First create urgency which means according to recent trend digitalization and innovation
is essential part to services in the competitive market. According to this model second step is
form a powerful coalition which is essential to convince to the employee because urgency
changes wants some effective team. Third one is creates vision for change is the strategy plan
prepares by Tasco for new opportunity. The company creates any changes their leader, owner,
director are explained effectively and simply so employee can easily understand, communication
should be clear. Remove obstacles is important step because after completion of this step this
company believes they can develop changes with effective manner. Next one is creates short
term wins Tesco uses this step when they develop innovation, so they focus on short term wins.
The company build on changes with effective manner because they win their short term projects,
after this seventh step the last step is anchor the changes in corporate culture which means stick
to this new applications and focuses on the new advancement.
Evaluation of long term implication of change with effective planing and identify the risk of
change
Changes in management with application of new technology or decision-making
development is not an easier process. But, the effective plan or strategy can decrease the risk.
Clarification in goals and achievement can provide better result. Proper implementation of
decision and plan are takes time, so it is essential that organization strategic team member,
employee and leaders takes patients for effective result. According to recent trend Tesco
company believes that changes in the technology is important for survive in competitive market.
They prepare strategy with the help of models, according to model Tesco prepare strategy for
effective result from application of various plans. The company research on the various topics
that how can implement the technology with attractive manner. Proper research, knowledge of
new technology, their benefits and patients in outcome is accurate process for change in
management.

Force field analysis support for changes in management
The organization is applies various changes according to their requirement. Force field analysis
tool is helpful for understand about which type of changes business or company require. Kurt
Lewin FFA is strong technique of study about what kind of revolution require organization for
their business and personal climate. Tesco organization needs to change their technology
advancement for their customer satisfaction. According to recent trend most of the organization
uses different technological tools for audience expectations (Waterhouse and Mann, 2021). One
of the top most changes in retail industry or any other business is online shopping,
Tesco has applied innovation but it directly affects the activity of operation management.
lewin change management model use three stages are like fist one is unfreezing that means it is
essential or important stage. It provides guidance that which type of changes use all over world
in their organization services.
According to situation company prepare new plan for changes. Second is changes or
transition, this stage shows that employee or people easily apply the strategy without any stress
or not. The last stage of this model is Freezing, it defines that acceptance of changes in
management is take some time. So, this model says that freeze the strategy for some time if it
works proper then company can continue apply this changes (Nwadiugwu and Nwadiugwu,
2021).
Use force filed analysis for organization objectives
Almost every company face difficulties in decision-making process. This analysis
provide step by step structure for organization decision technique. Tesco company uses theories
and models for new strategy development. Use of FFA for business development are as follows,
Describe plan:
Prepare structure and define aims that company require according to situation.
Preparation of strategy is essential and clarity in goals is also important for successful goals.
Tesco prepare structure for their technology development.
Identification for change:
This term describes as identify the factors those are influence the changes. Tesco identify
that when organization adopts new technology it increases the over all organization performance.
According to recent trend it is essential to develop innovation. It increases sales and profit which
is beneficial for organization success.

Identify forces against change:
Application of new technology development is directly affects the employee workforce.
The company believes that innovation is important but the other hand it influences the overall
business activities as well. Internal and external both the factors are impact the company
performance. Employee fees fear for use new advancement in machines.
Assign Scores:
This is the score based analysis which means company identify the performance of
changes on the basis of one to five scores. It provides clear picture about the how's work and
worker are influence from the innovation. Score board shows that company prepare structure for
the knowledge of new resource development cost, employee performance, improve sales,
generate profit and many more.
Analyse and apply:
The whole process gives idea that changes in management is easier when organization
uses this models techniques for their new strategy development. It is beneficial for knows about
changes is useful or not for organization goals. Tesco company understand that how to develop
new technology in organization and which kinds of training and motivation applies for the
employee.
Different barriers those are influence the decision-making and leadership
The company face many issues and challenges when they prepare new things for
effective growth. The organization create strategy for new technology development they have to
focuses on many things which influence the decision-making activity. Tesco organization
directly impacts from new technology development. The organization when they develop
innovative tools, it influences from different factors like environmental factors, political factors
etc. The company leader follows the new structure they also face so many barriers like poor
communication, employee behaviour, negotiation in operation process and many more. Almost
every organization affects from the new resource evolution. Micro and macro both the factors are
influence the decision-making and leadership performance.
Successful decision-making and leadership management
The organization or business uses some strategy for decision-making and for leadership.
Effective leadership skills provide better understanding to the company employee. It reflects the
employee performance. Proper knowledge of technology and productive training directly affects

the business performance. Perfect utilization of theories, strategies, plans etc. provide
effectiveness in leadership skills. Almost every successful business has efficient leader which
helps to develop proper guidance to their employee for effective work environment (Ackah-Jnr
and Fluckiger, 2021). It is also beneficial for organization employee relation. Tesco organization
leader believes that proper and effective training learning techniques can increase the overall
organization behaviour.
Advantages and disadvantage of different leadership approaches
There are several kinds of leadership approaches which are uses by leader for effective
organization development. Almost every organization has applies different techniques for
maintaining the employee work and nature. Mostly two type of behaviours of leadership are
organization leaders have like first one is instrumental leadership which leaders those are focuses
on productivity and task completion. And, second one is expressive leadership those leaders they
maintain friendly relationship, warm etc.
Different leadership approaches and their advantages and disadvantage are as follows.
Authoritarian decision-making this kind of leaders are looks like rude behaviour of leader who
believes in their own decision-making. Benefit is that this type of leader uses in fast decision
process. Tesco industry company leaders if they prefer this approach they cannot able to
maintain good relation with their employee for. Next is democratic leader means which
leadership these leaders who are considered the group member decision also but the overall
decision-making is only taker by leader. Last one is laissez-faire leaders those are believes and
trust on this employee for making any decision. Tesco organization uses the leadership
approaches like they maintain and implement new advancement with the proper framework, so
the employee develop their plans with effective manner.
Evolution of different leadership approaches and models of change management
Leadership approaches and the models of change management has different quality and
different strategy. The main point of the models, approaches and theories is to create better
organization environment. Tesco believes that uses of these models are beneficial for
development of new technology in organization for the effective and better workforce
environment. Knowledge of various change management models are beneficial for effective
strategy or plans making (Robison, 2021). Lewin change model management applies by Tesco

for the development of new things which is clearly identified that companies are require changes
for the long term services. This model first step is unfreeze which means when organization
prepare some plan they have to focusses on the strategy preparation. Second one is chnages
evaluation the changes for the management looking after the result they should develop new
changes according to requirement and consider with the company employee as well. The Tasco
company develop new changes they discuss with the employee for effective result. Refreeze
which means whatever changes are develops by the organization they have to follow the rule for
the development of new success.
CONCLUSION
It has been summarized form the above reflective study that uses of various approaches
of leadership behaviour and theories, models of change management is essential for organization
new achievement. This report shown that how company or organization can apply various
models for effective management changes for application of new technology development.
Tasco organization has been effective develop the plan with the knowledge of Kotter's models
and many more. It has been identified that organization leadership behaviour approaches affects
the team member performance and their relationship and effective organization behaviour and
innovation development in management is not an easier process it depends on effective
strategies.
REFERENCES
Books and Journals
Ibeawuchi, N., and et.al., 2021. Leading Change in Difficult Times: The Role of Effective
Leadership in Confronting Educational Challenges of Coronavirus
Pandemic. Economic Insights–Trends and Challenges. 2021(1). pp.11-20.
Chen, Z., and et.al., 2020. Will you come back/check-in again? understanding characteristics
leading to urban revisitation and re-check-in. Proceedings of the ACM on
Interactive, Mobile, Wearable and Ubiquitous Technologies. 4(3). pp.1-27.

Al Adwan, A., Zamil, A. M. and Areiqat, A.Y., 2021. FACTORS AFFECTING ONLINE
SHOPPING BEHAVIOR OF CONSUMERS UNDERSTANDING FACTORS
LEADING TO CONSUMERS'LOYALTY. Academy of Strategic Management
Journal. 20. pp.1-8.
Fragouli, E. and Tourlaki, T., 2020. Leading Change and Crisis: How Transformational Changes
Can Be Successful Nowadays?. Global Research in Higher Education. 3(3).
pp.22-41.
Clack, L., 2020. 10 Leading Positive Change. New Horizons in Positive Leadership and
Change: A Practical Guide for Workplace Transformation. p.175.
Waterhouse, J. and Mann, S., 2021. Mapping Domain Knowledge for Leading and Managing
Change. The Serials Librarian. pp.1-8.
Nwadiugwu, M. C. and Nwadiugwu, C. C., 2021. Influencing Followership: Understanding the
Perspective of Those Leading Active Discussions on Quora. Frontiers in
Computer Science. 3. p.11.
Ackah-Jnr, F. R. and Fluckiger, B., 2021. Leading Inclusive Early Childhood Education: The
Architecture of Resources Necessary to Support Implementation and Change
Practice. International Journal of Disability, Development and Education. pp.1-
21.
Robison, K. M., 2021. Understanding the Why of Behavior Through Regulation. Leading
Schools With Social, Emotional, and Academic Development (SEAD). pp.166-
186.